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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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I ordered my painting on May 30th and paid for the expedited shipping option so that I could receive it by Father's Day. The site guaranteed I would receive it by Father's Day. Everything was moving along quite well until I received the mockup of the painting. My husband and father-in-law are brown skinned... think the color of Snickers bars. In the painting, they were the color of peanut butter. Very sepia. I reached out and explained this, and wanted their complexions to match them. This caused the painting to arrive after Father's Day.
It was ok. Had to call about the delivery of the painting but the painting looks great.
What a wonderful memorial of my baby Gus. I couldnt be happier
This painting was probably the best thing I have done for my husband after losing his brother the painting brought out so much beautiful memories the painting just feels right it was perfect in every way
My parents loved their painting! The artist was professional was, was very responsive to feedback, and we received the painting very quickly. Thank you for the excellent service!
I went out of town for a couple weeks, so I couldn't leave a feedback while my portrait was delivered. Overall, things are good.
This was a great process. It was quick and easy. My fiance loved his gift. It actually arrived a few days before it said it was going to be delivered. Overall please get one. The picture came out way better than I imagined.
My experience was great! The painting was beautiful and looked exactly like the picture I sent in
Love the painting. It makes me happy every time I look at it!
Easy to make adjustments and quick. Love the proofing before hand and that I was able to switch out pictures to make the best portrait possible.
The best gift I could give to my mom. We lost my uncle, her only brother, back in 2021 and the photo used to make her painting was the last day they were together. This really brought that day back to life for us.
Very satisfied and great work by the artist. Will be working with them again!
The process was easy. I received updates every step of the way and the product beautiful.
Wonderful experience! I highly recommend to anyone that hast lost a loved one!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.

