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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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Ozsale is easily one of my favourite online shopping sites. I use it regularly because there are so many options, great prices & good delivery times.
I've ordered several things from Ozsale and have been pleased with reasonable delivery times and products being as ordered. My only complaint is that clothes ordered from David Jones have been extremely crushed and one blouse was grubby as if it had been worn and then returned.
I found on sales when I first came to Australia.
On the begging I would check the app only a few times per week! In the meantime, now I check it everyday, looking for the best deals and I'll find myself buying something every week!
Try it!
Whenever I have had a question about anything, the response is quick, nice to know your dealing with people who know what they are doing.
As always easy, pleasant experience, today I shopped for my sons presents plus a little something for myself after all the shipping stays the same regardless how much I buy.
I've ordered numerous products from here and every single one has been perfect! Great for online Xmas shopping :)
I'm the worst shopper i actually hated it but to be able to shop from the comfort of home & get good deals it's a no brainer!
Every purchase through Ozsale has been easy and quick. Customer service has been great. Would recommend for everyone.
I'm a long term Ozsale costumer and have always been happy with the types of sales, prices and service.
The new 'Ourpay' option is fantastic and I love the fact I can still get my items at the same time but the the payment is spread out to make it easier to afford.
Love using the Ozsale website. I have ordered many things from this site. Great quality products at great prices.
I have been able to purchase items which I have not been able to source locally at very reasonable prices.
Fantastic website with great service and true image of products so no disappointments.
I have used Ozsale a few times now and love it. They have a great range of products and the site is easy to use. The customer service team do very well in keeping you up to date on the status of your order and you get shipping updates as well which I love. The only thing that I think could be improved is the description of items and having a size guide for each brand, as I found when shopping brands I had not purchased from before there was no size guide and so I was unsure what size to get. Other than that Im a huge fan!
I am a regular shopper on Ozsale for years now. I thoughly enjoy it. Brand Names without the big price tags. And lots of selections to choose from. Well done Ozsale keep up the good work.
I bought some under wear on OZSALE and was so very please with my purchase. As usual there was not a problem in ordering and the whole process is easy and user friendly and the communication is tops. I am a repeat customer and would recommend this site to others and have done so.
I love the ease of shopping especially for Christmas presents from the comfort of my home without the crowds, parking & shopping centre madness.
Their customer service is also amazing - I contact them via their facebook page & they have never been nothing but helpful.
Always going back from more!
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%

