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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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I have had nothing but excellent experiences with this site, i love it. I will continue to use Ozsale and tell. All my friends to shop there
After much trial and error I know now to stick to brands I know in relation to fit and quality especially when buying clothes so that I don't get stuck with credit when I would always prefer a straight refund.
Living in remote WA Ozsale offers a great way to shop offering a variety of products.
Very easy purchase/delivery but delivery can sometimes be a little slow but maybe because we are remote
I'm very happy buying from Ozsale - no complaints except I have to wait for delivery from overseas sometimes. I get impatient lol!
I have been using Ozsale for a number of years now and have never had a bad experience. Their items offer value for money and some goods are incredible in their qaulirty
Everything I have bought has been of excellent quality and delivered on time. I've never been disappointed. Thanks
I have not had a negative experience shopping on Ozsale. If there is a slight delay with the shipping of an order, the staff are always prompt to respond to messages and always provide a great standard of customer service.
Amazingly surprised when i received my goods within in two days. Awesome.
Love the new payment system where, like lay buy. It's definitely better than it was before. Site has improved lots and I love it.
Products I have purchased are good quality with a great range. Sometimes delivery is slow especially if waiting for stock to arrive. No other issues. Would recommend this site.
I find it easy shopping with Ozsale. Living in a regional centre, Ozsale gives me access to a great range of products that I would otherwise have to travel to find.
I've bought quite a few things through Ozsale and have had to return a couple of things due to sizing problems (I've chosen an incorrect size) and the returns have been easy and free.
My only issue with Ozsale is that many sales have items that aren't shipped for quiet a few weeks so I don't shop for gifts at Ozsale unless I'm super organised.
I'd like to see a filter added to the app so that you can see all of the 48 hour dispatch sales in one place. That would make last minute shopping a lot easier.
Have always been happy with my ozsale experiences, in particular the excellent customer service - have had an item with manufacturing fault and they gave me options to return/refund. Great service.
I love this website - great deals and without the hassle of dealing with crowds at the department stores. I have almost completed my Christmas shopping 3 weeks out in a relaxed manner - with presents from retailers that I can't find instore. Thanks Ozale
OzSale has been a saviour this holiday season - i've been able to do all my Christmas shopping online and have gotten because there are so many great deals have managed to save some money on gifts this year (in comparison to last). Will definitely re-visit OzSale again next season and in between for any gift ideas!
Ozsale has a wide variety of things, I find it difficult with the delay in actually getting the items as for presents etc you have to be planning well ahead of time. The tracking system on items is mostly a very reliable tool to see where items are at.
Each time I have used Ozsale the items always come exactly as described and within the timeframe noted within the sales information. You cant ask for much more.
Whilst one part of my order arrived when it should have, I am still waiting for the other half which wasn't packed and sent when the sale site said it would be.
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%


Thank you for taking the time to share you experience with us, Elspeth. I am sorry to hear that you still waiting on your product. I would love if you could pass your order number on to us, so we could check the status of these orders and get back to you.