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Ozgameshop enjoys a generally positive reputation among customers, praised for its competitive pricing, extensive selection of games, and efficient delivery. Many customers appreciate the rewards system, which enhances value on future purchases. However, concerns regarding customer service persist, with reports of difficulties in obtaining return information and inadequate support during issues. Some users have expressed frustration over communication challenges, particularly when tracking orders or seeking assistance. Overall, while the company excels in product offerings and pricing, improvements in customer service responsiveness could enhance the overall shopping experience.
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High quality games are set at an amazing price which can't be beat anywhere, all previous orders have always arrived in prefect condition. Ordering is super easy.
It's always a pleasure shopping with ozgameshop.com
Never a hassle or worry, my shipments are always either on time or early!
Just purchased my Tuscany expansion for Viticulture. The entire process from registering a new account and selecting trio paying was very smooth, informative, and easy to understand. A very good use interface which further shows how much of a good and professional company this site is which takes itself very seriously in the boardgames industry.
Hi Jian, many thanks for the review. We are happy that you enjoyed your shopping experience. :) -Diego
I ordered Persona 5 last year, I think cause of the pricing was cheaper then my local gaming stores and it came through with no issues. Hopefully my next game (Pre-order Animal Crossing with keyring) goes smoothly as well.
Hi Chad, your Animal Crossing game was shipped and we hope it arrives very soon with you! :) -Diego
Always find what I want at a good price. Support always get back to you quickly. Very happy with everything.
I buy all my games in ozgames.
I have PSP, PS3, PS4, XBOX360, XBOX one, PSvita and Nintendo Switch consoles
And I have been buying all my games here since 2012.
The shipping is free and you get player points to use for discounts on top of the cheep prices.
Always happy with their service, friendly online staff are always there to help you in any inquests. Best price on the website.
Have been a long term purchaser of Ozgameshop over the years. With the rise of digital editions have purchased less but I know that when I need a bargain. Ozgameshop delivers!
Nice shop with good prices.
Bough music cds for my daughter and some games for ps4.
Now just waiting for products to arrive will let you guys know how long it takes to received products.
They are selling products listed as Vinyl Records but supplying CDs instead. I raised a complaint with them and they refuse to refund my purchase. I recommend you DO NOT buy from this company.
Hi Ross, I'm sorry to hear that. We would gladly refund your order if the description is misleading. Can you please let us know your order number so we can look into this?:)
~Diego
I've found a few items that I couldn't find anywhere else on ozgameshop.com also they have always been cheaper than than the local gaming and collectables stores in my city.
OzGameShop's deals are unbeatable and their reward system is fair. You'll definitely save money if you're a gamer and buy from them on a regular basis.
Never had an issue with any of my orders so far, and most products being offered are cheaper than the mall prices.
Extremely happy to purchase at a competitive price, easy to navigate website, great checkout cart. I hope my delivery will go as planned.
Found this shop on the Google shopping search. It didn't show me this store in the normal search and it's honestly the best find ever! All other stores were charging more for a pop vinyl I've been looking for and they then would charge $8-10 postage, but this place had the cheapest price and only $1.99 postage! Outrageous! Definitely coming back again and they have a loyalty program to definitely keep me buying in the future AAA+ love it
Great selection of PAL games and more for really good prices, quick postage to Australia - would recommend to anyone!
Have been a regular customer, and have been very well looked after. Can highly recommend to all. Kind regards
Reliable, great prices! Site is easy to use and player points offer an extra saving. Highly recommended.
I Have never gone wrong with this website, I've always got what i ordered in a timely fashion. Fantastic service
Answer: Hello Dietrich, thank you for getting in touch with us about this. I have checked our website and I can see that our Standard Delivery is $1.99 and our Express Delivery is $4.99. https://www.ozgameshop.com/page/delivery Do you happen to have a screenshot of this? Looking forward to hearing back from you. Kind regards Argy
Answer: Hello Hadden, thanks for getting in touch. I am very sorry as this is not something that I can confirm :(. I would say your best bet is to use this link: https://www.ozgameshop.com/request-an-item. This allows you to request the item directly from our Buying Team who contact us and we then contact you with the outcome. I hope this helps, if you need anything else, please don't hesitate to contact us. Kind regards, Julia
Answer: Cheapest website that had to product I wanted (Go-tcha and Go-tcha Ranger)
Answer: Definitely legitimate. I buy from them via Cash Rewards. They would not be on there if not a legitimate business.
Answer: I've never been scammed. Always paid and got my product. Good customer service too.
ozgameshop.com has an incredible range of the latest video games & accessories for PS4, Xbox One, Switch, PS3, Xbox 360, Wii U, 3DS, PC - and much more!


Hi Permanee, thanks for your kind words! :) -Diego