Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ozgameshop enjoys a generally positive reputation among customers, praised for its competitive pricing, extensive selection of games, and efficient delivery. Many customers appreciate the rewards system, which enhances value on future purchases. However, concerns regarding customer service persist, with reports of difficulties in obtaining return information and inadequate support during issues. Some users have expressed frustration over communication challenges, particularly when tracking orders or seeking assistance. Overall, while the company excels in product offerings and pricing, improvements in customer service responsiveness could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just ordered so far so good I haven't got it yet. But the process of ordering was easy and the prices look good. I am writing this to get points
This shop provides a large range of games with fair pricing. I always find game I want here that has been sold out elsewhere! Great shop to buy from!
Honestly one of the Best sites I've bought from.
Great prices, free shipping over $50.
AND you get money back on every order.
Such a good idea!
This is now my second purchase from them. Goods arrived within stated timeframes. A great selection of interesting games...
This is my second order through Oz game shop and I'm very happy. I dare say, I'll be back again in the near future
This is now my second purchase from them. Goods arrived within stated timeframes. A great selection of interesting games on offer. I am not sure how to join their mailing list, so I keep checking their website for new items and offers.
I was looking for wiccan items on google, when i came across this site. Many a purchase was made. Will come back.
Everything up until checkout was great. For some reason the site wouldn't take my credit card. Otherwise a good experience.
Very easy to order, use and search from. Looking forward to seeing how long it takes for delivery. Great range of products.
These guys are excellent to deal with and have terrific prices on some hard to find games here in Australia, Thanks guys. Keep up the good work!
Straightforward, good internal search engine, cheap shipping and quite reasonable express shipping.
Great prices, delivery charges and times. Answers any questions you submit within 48 hrs. Highly recommend this site for gamers.
Easy to navigate around the site and very user friendly. Prices are very reasonable and they offer the cheapest delivery I have ever seen.
OGS has a great easy to use online shop, player points are a great addition. They have great specials and the low sales value with free shipping is a bonus.
Use site several times always receive fast efficent service.
The staff respond quickly to any queries, whilst being helpful and polite.
Have been using ozgameshop for many years (from my PS3 to PS4 days).
Always have gotten my order in a timely fashion. Have just ordered some more PS4 games to get me through my time at home.
Recently joined ozgameshop.com to for PS4 games, great range of games, great prices! Free shipping is a awesome bonus!
Some really cool titles at competitive prices accross a ton of platforms. Recommend for any avid gamer
A great easy pay system.
Look forward to my board game.
Bought Villainous the original board game and the family can't wait.
Answer: Hello Dietrich, thank you for getting in touch with us about this. I have checked our website and I can see that our Standard Delivery is $1.99 and our Express Delivery is $4.99. https://www.ozgameshop.com/page/delivery Do you happen to have a screenshot of this? Looking forward to hearing back from you. Kind regards Argy
Answer: Hello Hadden, thanks for getting in touch. I am very sorry as this is not something that I can confirm :(. I would say your best bet is to use this link: https://www.ozgameshop.com/request-an-item. This allows you to request the item directly from our Buying Team who contact us and we then contact you with the outcome. I hope this helps, if you need anything else, please don't hesitate to contact us. Kind regards, Julia
Answer: Cheapest website that had to product I wanted (Go-tcha and Go-tcha Ranger)
Answer: Definitely legitimate. I buy from them via Cash Rewards. They would not be on there if not a legitimate business.
Answer: I've never been scammed. Always paid and got my product. Good customer service too.
ozgameshop.com has an incredible range of the latest video games & accessories for PS4, Xbox One, Switch, PS3, Xbox 360, Wii U, 3DS, PC - and much more!


Hi Kev,
Many thanks for your review!
I'm sorry that your card was not working, have you tried using a different browser or device? This is the most usual thing causing issues with payments.
Many regards,
Diego. :)