Orange.frReviews 1

I have had terrible problems with La Poste recently, they lost a €1000 watch for 3 months saying they had delivered it. I phoned 3631 twice, both times message was they had problems, call back later, = nothing I visited the Poste office twice, the 2nd time they phoned 3631 on my behalf then told me I would receive reclamation form directly = nothing arrived. I emailed my Post office 5 times for a relamation form, 5 times I received a copied reply, please send proof of posting, photo copy of original invoice/value, etc. = nothing. In the end I had to write to the Mediator, who were also La Poste, 'c'est la vie'! However, 2 days later they delivered the package, no reply though! I stopped using them for packages now. I had the same in the past once they insisted I had signed for a delivered package, they/I did not. I didn't know about the Mediator at that time so lost the watch. They should stick to Stamps.