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OnlineDivorce

3.0

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OnlineDivorce Reviews Summary

OnlineDivorce has a rating of 3 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineDivorce most frequently mention good experience, easy process and filing instructions. OnlineDivorce ranks 2nd among Divorce sites.

service
139
value
55
shipping
43
returns
44
quality
325

Instant Feedback

4,851 reviews

We monitor reviews for authenticity

Colorado
1 review
2 helpful votes
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Wondering If this site is a scam?
November 1, 2021

Paid for this service, by a friend and have not seen ANYTHING = Customer Care Team at *******400. Has been called and messages left.
Have paid=Order ID: *******-- Price:$299.00 Products: "VIP"
And Order ID: *******-- Price:$139.00
And Order ID: *******-- Price:$49.00
That makes $487
We/she has not received anything at the house, has called the *******400 several times and left messages and still nothing. Is reporting on this site going to help? Left off last 2 numbers on each order purposely. AS I have told them in Email, using saving to help.

Date of experience: October 2, 2021
California
1 review
2 helpful votes
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Purchased service and after massive wait to get forms for approval, they indicated that they couldnt file my forms, despite my paying for this. The few times I had questions it proved impossible to get any help whatsoever. Seems the only way to get their attention is to cancel. Ending up doing it myself

Date of experience: September 30, 2021
New Hampshire
2 reviews
0 helpful votes
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Buybuy baby!
September 28, 2021

So far so good, I received my divorce papers now I have to fill them out and send them back.

Date of experience: September 28, 2021
Georgia
1 review
1 helpful vote
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Review
September 27, 2021

Documents would benefit from proofreading by a legal professional or someone that knows correct formatting. Docs margins were too wide on the bottom, signature lines were split in half and there were numerous "widow-orphan" sentences hanging at the tops and bottom of pages which made the documents look very unprofessional. Otherwise, content was fine

Date of experience: September 27, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Ohio
1 review
0 helpful votes
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Fast easy
September 22, 2021

Fast easy
Will leave another review
When it's complete

Date of experience: September 21, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

California
1 review
1 helpful vote
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Just reviewed forms for a friend. He bought forms for California.
What a rip-off. He could have gotten all the forms for free at the state forms website! This website included forms that weren't needed. The instructions were unclear. I went to the state website--their instructions were clear. Don't waste your money. FYI I'm a retired family law attorney.

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
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Still trying to complete it
October 21, 2021

I started but now want to go back and finish it but cant figure out how to go back to mine.

Date of experience: September 20, 2021
Alabama
2 reviews
0 helpful votes
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Its great very pleased
September 18, 2021

Its simple an very easy. Rate a 5 star. They kept me up dated on everything i supposed do. The only thing i like now is my postal an address where to send my papers back to. Then they can file my paper an get my freedom back an life.

Date of experience: September 17, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Texas
1 review
0 helpful votes
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Online Divorce
September 15, 2021

Simple and easy when you're not arguing over assets.

Date of experience: September 15, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Georgia
1 review
0 helpful votes
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Review
September 15, 2021

Ok so far- I haven't had a chance to review in detail.

Date of experience: September 15, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

New York
1 review
0 helpful votes
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Easy
September 14, 2021

They make the forms super easy to understand. The forms from the court is so difficult to understand. I like that I kept getting emails asking me do I want to upgrade for more services.

Date of experience: September 14, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

South Carolina
1 review
0 helpful votes
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Perfect
September 13, 2021

Well not very good communication, on the rep to let me know ALL the fees but it is done and over and hopefully will get this behind me.

Date of experience: September 13, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Canada
1 review
0 helpful votes
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Not hard at all. The price was fair. Like I said I did not get the right information and felt duped. I now know.
But thanks again

Date of experience: September 12, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team


Not hard at all
August 27, 2021
Previous review

Not hard at all. The price was fair.

Date of experience: August 27, 2021
Georgia
1 review
0 helpful votes
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Happy Divorce
September 9, 2021
Updated review

Greatly satisfied. So glad that I chose to make a step forward and go ahead with my decision.

Date of experience: September 9, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!


I'm greatly interested
August 25, 2021
Previous review

I'm greatly interested

Date of experience: August 25, 2021
North Carolina
1 review
0 helpful votes
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Amazing
September 7, 2021

It's so easy and I didn't think I could possibly be divorced this fast

Date of experience: September 7, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

California
1 review
0 helpful votes
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Just getting started. Well written divorce process

Date of experience: September 6, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Texas
1 review
0 helpful votes
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Feedback on service
September 6, 2021

Too many people calling and they were unprofessional

Date of experience: September 6, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Washington
1 review
0 helpful votes
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Unsolicited calls
October 4, 2021

I have received MULTIPLE unsolicited phone calls since I make my purchase. I also don't feel the frequent upsell for other products.

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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No comment
October 4, 2021
Updated review

Well thought it be simple but it's not still need a lawyer divorce us expensive no matter what

Date of experience: September 4, 2021

No comment at this time
September 13, 2021
Previous review

No comment at this time

Date of experience: August 13, 2021
Georgia
1 review
0 helpful votes
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Okay. Better than nothing I guess
September 3, 2021

I was thinking the service included filing the papers for me but it doesn't which was disappointing. There was more in the papers than I was asked on the questionnaire so I got papers back with scheduled visitation set up in a way I didn't ask for.

Date of experience: September 3, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.


onlinedivorce.com
Newark, DE, United States