
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Sells counterfeit UGGS- check the official UGGS Australia website where it is listed as a "Known Counterfeit site". Don't waste your time or money- they are non-responsive theives
I can't stress enough, DON"T BUY FROM THIS SITE. They have contacts in the US to say these are authentic as listed above about this website. I took my boots when I got them to an authorized retailer to compare. COUNTERFEIT BOOTS. DON'T BUY FROM THEM, HOW DUMB DO THEY THINK AMERICANS ARE?
Do not buy from this website. I ordered 2 pairs of boots and paid close to $200.00 on 12/1/09. On 12/2/09 I received a payment confirmation from *******@yahoo.com. I have not received a tracking number or order confiramtion from onebootstop.com I have just filed a dispute on onebootstop with paypal to try and get my money back.
This is as bad as it gets. I got my money back from paypal, thank heavens. I ordered my grndtr. Boots. Could not track the shipment or get anyone to respond to my emails. This is really bad.
STAY AWAY!
DO NOT shop this website, it is not backed by the better business bureau, and they have more then one site that they are working from, that sells the same "UGGS", but it is a scam. When you order from them you never receive a confirmation email with a real confirmation number or tracking number. I do know that the person running the scam is accepting the payments out of New York, and I have a claim in with PAY PAL.
It is basically a total rip off. They make it very difficult to return merchandise. They advertise discounted "real" ugg boots. When the boots arrived they are sized so strangely that the boot part is so narrow that it barely can get over your foot. IF they are real, they are extremely poorly made, perhaps "seconds" or "irregulars"... the worst part being that it is almost impossible to return them. They give you some crazy address in china and tell you that you're responsible for the cost of the shipping.
Before you pay, check out their contact us website!
You can never contact anyone. BIG SCAM!
I purchased a pair of boots from them on Nov 24. They attempted delivery Dec 2. I wasn't home to sign for them. I went to the post office. The packaging was damaged and the merchandise was exposed. I refused the parcel. I have contacted the company by e-mail three times with no response. I contacted PayPal who was of not help. I contacted my credit card company who will handle the claim on my behalf. There were "Ugg Boots" in the parcel, but I cannot say they were genuine or fake. I do not recommend anyone purchase from this company.
This website sells fake products or outright scams you out of your money. I checked them against UGG website and they are not an authorized dealer. They failed to repond to my emails and site contacts, 6 individual contacts, after I placed my order.
I went through Paypal luckily and had my purchase refunded in LESS than 14 hours!
Do not use this website.
Another site selling fake uggs! For the low-down on how to find real uggs online, you can read the review on the official ugg site:
http://www.sitejabber.com/reviews/www.uggaustralia.com