Onebootstop

I to order from onebootstop.com on 12/20/09. Still no tracking #, no email confirmation, no response to my 4 emails i have sent them and no boots. But what i do find interesting by reading these reviews seems like if you pay through paypal and make a complaint your more likely to get a response from onebootstop.com like a tracking # of some sort or get a refund. But i paid with a credit card so there you go long process ahead of me... just wondering how long i should wait to see if the boots will EVER come in? I'm the mother of 2 EVERY upset teenage girls who DID NOT receive what they truly wanted for Christmas!

I am so angry!
DO NOT ORDER FROM THIS FAKE RIP-OFF COMPANY. I promise you the people on this site who are happy with that site probably work for that site. Because I promise you, you will get ripped off!
They have no Contact Number
Log/in and create an account... It won't work when you try to log in.
You will never get a tracking Number
You will never get a response from this company NEVER
You will be charged at LEAST twice for your purchase, maybe not today or tomorrow, but when you've forgotten all about them BOOM charged again!

I ordered a pair of ugg boots for my daughter through paypal and received boots in brown wrapping. Inside the boots were wrapped in plastic and had been shipped directly from China. The boots were damaged and contacted paypal and credit card directly as soon as I received them, This was end of November. Took along time to get a response from company, when they do the want you to return it to China. Shipping cost is as much as the boot.
Do not buy from this site. When I callled Paypal, it was one of the first complaints, nothing on internet when I checked before buying. Hoping the credit card company will be able to resolve it. Paypal said they stop using companys if they get alot of complaints, so make sure you contact them.
The boots are very narrow as someone said. Not true to size.
I wold not buy from them. Best way to get a response is to send an email to address. Nothing is answered from posts on site.

I too bought a pair of classic short boots for my 15 year old daughter on the onebootstop.com website 12/9/09. I did receive an email confirmation with an order number.My payment was cleared within a day per paypal and I became concerned when I hadn't received any email of a tracking number. I tried contacting them via email with no response. Finally found this review site with similar stories to mine. I immediately made a complaint with paypal and within two days had a tracking number. Today I received the boots. They were in a plain cardboard box in which they were sent and sealed in a clear plastic bag. I am actually pretty surprised how nice they are, but after much research online today I am most certain these are fake. Ebay has great info with pictures of how to tell the fakes. The ones I received today are almost exact to what the real ones are... but there are some slight variations. The botton sole does not have the registered R by the word UGG so that is one way to tell. Just because the tag looks and says what the authentic ones do doesn't mean it's the real deal. I am dissapointed that I was scammed and have learned my lesson to really be aware of what I am purchasing in the future. If I hadn't read all the info on how to tell fake UGGs I would never have known the difference. To me they look real and I know that my daughter will still love the boots no matter what.

Okay everyone, Listen to me! I bought uggs from this site, communication was bad after the purchase, I read all the horrible reviews after I purchased, It took 5 days and a threat that I was contacting paypal if I didn't get a response. They then emailed me a tracking #. It took less than 2 weeks from purchase to door. I recieved my uggs yesterday. They arrived in a regular shipping box wrapped in plastic UGG bags. The fur lining didn't feel as thick as a pair I bought last year that was made in New Zealand. The tag inside said "made in China". The bags they came in smelled horrible. I for sure thought I was duped. So last night, I went to Sports Chalet, an authorized retailer of UGG listed on the UGGS Australia website. To my amazement, they were exactly like the ones I received. AND, they have a tag inside that says "made in china". The bag even had the same horrible smell. But how can this be? Every site I read and review all states that real UGGS are made in Australia. So, first thing this morning I called UGG Australia and asked. Surprise! The Standard UGGS are made in CHINA! This is so they can keep up with the orders at the cheaper costs! The reason the UGGS I bought last year are better quality lining is because the "Ultra" and limited edition UGGS are still made in New Zealand. The lining is better because before UGGSAustralia Ships them to China, they hand pick the best of the best lining! Bottom line is, These UGGS at ONEBOOTSTOP are Genuine and Yes, Genuine UGGS are made in "China". Call custermore service at UGGSAustralia and ask them yourself. I can sleep now knowing I got a great deal and they are legitimate! Whew... This had me stressed out!

Ordered a pair of "UGG" boots and the service I've received is UGH! I received a confirmation notice email with an order number. Everyday I go into the onebootstop.com website and enter that number... I NEVER receive a tracking number... or any information that the order has been shipped. Of course they deducted the payment immediately from my account. Contacted my bank to start the long process of trying to get the money back. Merry Christmas (Of course I have attitude when I'm saying that) What a scam!

Ordered boots on 11/27/09. Received confirmation email with order number. Money was taken out of my account. Since then have not been able to get any response from the site despite repeated emails. No trackingnumber, no boots. Filed dispute with PayPal and contacted my bank. Canceled my order via email. Should have known better. Ordered from an authorized Ugg site... I received my boots just before Christmas. I don't know if they are "real" or not, guess I got what I "paid" for.

I ordered my boots on 12/4/09 and never received a tracking number. I have sent several emails to contact them but never received a response. The site did however take the $98.00 out of my checking account. I have since opened a dispute and won (thank god) and still have received no response. They are using different companies to sell these rip off scam of a Ugg boot. Since all of this I have researched the company and they are not legitimate which is why I cannot believe that PayPal backs. DO NOT ORDER FROM THESE PROFESSIONAL CHINESE SCAM ARTISTS!