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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,793 reviews

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Texas
1 review
0 helpful votes
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Red
October 26, 2021

At first I had no issues and they do fit perfect. Now I can't wear them every day. I will wear them more but needed a break

Date of experience: September 26, 2021
Oregon
1 review
0 helpful votes
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Need different size
October 26, 2021

Waited over a week to hear from vendor. Need to exchange

Date of experience: September 25, 2021
North Carolina
1 review
0 helpful votes
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Very misleading. None of the products I ordered did what they said they were going to do. They are all awkward and bulky and honestly, I can't use them. Save your money and shop elsewhere

Date of experience: September 25, 2021
South Carolina
1 review
0 helpful votes
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Not satisfied
October 25, 2021

The shoes I purchased had a bad smell to them, not comfortable at all felt like I was walking on the ground. I only tried them on and NEVER put them on again

Date of experience: September 25, 2021
Illinois
1 review
0 helpful votes
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Great!
September 25, 2021

Convenient and efficient
Ease of ordering and delivery process

Date of experience: September 25, 2021
Australia
1 review
0 helpful votes
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Really poor fit
September 25, 2021

Easy enough to buy from but the shoes are too narrow and not deep enough for my feet. They are useless for me.

Date of experience: September 25, 2021
Colorado
1 review
0 helpful votes
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The products are good, took more than 3 weeks to get to US. I didnt figure out that we need to pay for replacement or 15% restocking fee to return or 2-3 mos wait to get your money back, before I ordered. Not worth the time and effort.

Date of experience: September 25, 2021
Virginia
1 review
0 helpful votes
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Shoes
October 24, 2021

Love the look. They do not heal all my foot pain... as advertised

Date of experience: September 24, 2021
Ohio
1 review
0 helpful votes
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Too small
October 24, 2021

Ordered my size according to your guide which was what I normally wear …. Size 9
They were too small., need to be 1/2 -1 size bigger

Date of experience: September 24, 2021
North Carolina
1 review
0 helpful votes
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See previous statement on review of product and company. Stop asking people to repeat themselves!

Date of experience: September 24, 2021
Washington
1 review
0 helpful votes
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Omega sizes
September 24, 2021

I had no issues with ordering from your Company and didn't take that long to receive my order…just make sure you order a half size larger than you would buy normally.

Date of experience: September 24, 2021
New York
1 review
0 helpful votes
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Great!
September 23, 2021

Excellent shoes definitely a fan and recurring customer

Date of experience: September 23, 2021
New York
1 review
0 helpful votes
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Size
September 23, 2021

They are on the skimpy side. Tongue is short. Could have ordered 1/2 size larger.

Date of experience: September 23, 2021
Colorado
1 review
0 helpful votes
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Amazing Customer Service!
September 23, 2021

My regular size did not work. I reached out and was given some wonderful options. The response was quick and friendly. I'm going to try another size. I really like these shoes and hope to find a comfortable pair.

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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Cheap/Don't bother
October 23, 2021

Shoes are super cheap
Have no arch support, even with the insoles that are sent with them.
Regardless of how tight I tied them, they were still loose fitting.

I would have returned them, but they charge a percentage and you also have to pay for shipping back to China. Upon them actually receiving the shoes back, they then would have credited me. A tracking number would not do.

Date of experience: September 22, 2021
Texas
1 review
0 helpful votes
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Okay
October 22, 2021

Overall cute products, but not as comfortable as described.

Date of experience: September 22, 2021
Illinois
1 review
0 helpful votes
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Nice but small
October 22, 2021

Shoes where small. But nice. I really don't have any other complaints.

Date of experience: September 22, 2021
New Hampshire
1 review
0 helpful votes
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Not happy
October 22, 2021

Shoes are tight and small for the size. Socks made cheaply. Can not wear the shoes

Date of experience: September 22, 2021
Florida
1 review
2 helpful votes
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Satisfied customer
September 22, 2021

Shopping and checkout were easy.
Delivery took some time.

Date of experience: September 22, 2021
Texas
1 review
0 helpful votes
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So comfortable!
September 22, 2021

The shoes shipped and took a reasonable amount of time to come in, and they're more comfortable than shoes I've paid more for!

Date of experience: September 22, 2021