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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,766 reviews

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Iowa
1 review
0 helpful votes
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Comfy and light
August 30, 2024

True to size, comfortable and light weight. Super cute too!

Date of experience: August 20, 2024
Tennessee
1 review
0 helpful votes
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Wrong size
August 30, 2024

Great if I'd ordered the right size love the shoe just needed a bigger size.

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
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Shoes
August 30, 2024

Many compliments on the cute hot pink shoes which are comfortable

Date of experience: August 19, 2024
Wisconsin
1 review
0 helpful votes
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GREAT VS. HORRIBLE
August 29, 2024
Updated review

Ordering/shopping was great.
Trying to exchange shoes for a bigger size has been most frustrating.
The help website is redundant with information but does not give a way to process a return/exchange. I have had some contact via email but wondering if it is even legit at this point. There was no packing slip with my items.
I've have a pair of omega walk shoes that I love that I bought in second=hand store So thats why I ordered another pair.
I didn't expect to be dealing with an asian company. It's been frustrating and disappointing so far.

Date of experience: August 19, 2024

Shopping and ordering was easy
August 27, 2024
Previous review

Shopping and ordering was easy. I was excited to get my order. Now I need to return my shoes because they are too small and the socks are too big. I thought I had read your return policy thoroughly, but didn't realize I would be charged shipping and that I cant return socks. I have a pair of Omega walk shoes that I love and have worn out, so thats why I ordered new ones.

Date of experience: August 16, 2024
Texas
1 review
0 helpful votes
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Bad
August 29, 2024
Updated review

Ordered two pairs size 9
Got a size 6 and a 9 that fit like 7.5
Very cheap and inconvenient and now can't get a refund. Has taken me a week to get communication and only offering me 30% refund. NEVER AGAIN WILL I ORDER FROM HERE NOR RECOMMEND THEM

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2024

Easy website and purchasing
August 11, 2024
Previous review

Easy website and purchasing

Date of experience: July 31, 2024
Georgia
2 reviews
0 helpful votes
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Disappointed.Finally responded back and will resolve
August 29, 2024
Updated review

It took too long to arrive and too small for one pair Not happy

Date of experience: August 19, 2024

Nothing yet
August 10, 2024
Previous review

Nothing yet

Date of experience: July 31, 2024
Montana
1 review
0 helpful votes
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Shoes
August 28, 2024
Updated review

I really like them? Thank. I like the way they fit and the colors.

Date of experience: August 18, 2024

I have a pair and I Love them, so I got some for my...
January 21, 2021
Previous review

I have a pair and I Love them, so I got some for my daughter to wear. Thanks

Date of experience: January 21, 2021
Kentucky
1 review
0 helpful votes
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I want a refund.
August 28, 2024

They put a blister on my foot the first day I wore them they made my feet hurt.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Pennsylvania
1 review
0 helpful votes
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My experience
August 27, 2024

The shoes arrived but they were too small. I contacted Omega Walk and asked for an address to return them. They were reluctant to have me return the shoes but offered a satisfactory solution.

Date of experience: August 17, 2024
Massachusetts
1 review
0 helpful votes
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Best shoes
August 27, 2024

Most comfortable shoes. I've had them for 4 years and even went hiking with them

Date of experience: August 17, 2024
Colorado
1 review
0 helpful votes
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Poor quality
August 27, 2024

As soon as I tied the shoes for the first time the shoelace bracket ripped off of the shoe... I also did not know that the shoes were coming from China until they were shipped.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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Comfortable
August 26, 2024

Very good and affordable product would recommend to anybody

Date of experience: August 16, 2024
Kansas
1 review
0 helpful votes
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Incorrect sizing, poor customer service
August 25, 2024
Updated review

Ordered the size i wear. When i got them, they were 1 1/2" too long and a wide width. Tried to return and was told i would have to pay shipping, then only 30 % of my purchase price...also a restocking and overseas fee. I just wonder how they do amazon with their return policy. Also does state that they will take at least 11 days to get to the united states because they ship from china,.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2024

Couldn't use the 150ff for my first order because i...
August 6, 2024
Previous review

Couldn't use the 150ff for my first order because i did the buy 1 get one...

Date of experience: July 27, 2024
Oregon
1 review
0 helpful votes
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Keep buying again and again
August 24, 2024

I have purchased at least 8 pair in the last few years because they give me everything I want. They are comfortable, many choices of colors, easy to buy and do not take too long to arrive.

Date of experience: August 14, 2024
Virginia
1 review
0 helpful votes
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Super comfy
August 24, 2024
Updated review

Working in the medical field I go through a lot of shoes because they wear down so quick! For the price these are fantastic quality and help my feet tremendously!

Date of experience: August 14, 2024

Fantastic
October 19, 2021
Previous review

Order new tennis shoes for work and they turned out to be super comfortable because I'm on my feet all day long. I ordered slippers the following day and they shipped at the same time so that was fantastic. Both my slippers and my shoes came with bonus insoles which I haven't tried yet but it's nice to have a backup

Date of experience: October 19, 2021
Utah
1 review
0 helpful votes
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Tracking
August 22, 2024

The1tracking of the products could be better. I didn't know where they were half the time.

Date of experience: August 12, 2024
Florida
1 review
0 helpful votes
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First purchase
August 22, 2024
Updated review

Loved the shoes, very comfortable and effective for pain. Ordered two different pairs and one was too big, not sure if this was an error on my part or on the sizing. Thanks!

Date of experience: August 12, 2024

Easy browsing and savings
August 1, 2024
Previous review

Easy browsing and savings

Date of experience: July 21, 2024
Australia
1 review
0 helpful votes
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Impressed
August 22, 2024

Great shoes and service. This is my 4th pair and still very happy.

Date of experience: August 12, 2024
Connecticut
1 review
0 helpful votes
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No me gustaron
August 22, 2024
Updated review

No me gustaron y para colmo no me deja hacer una devolución …….

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2024

Aún no me llegan pero espero me sirvan para mi trabajo
August 8, 2024
Previous review

Aún no me llegan pero espero me sirvan para mi trabajo

Date of experience: July 28, 2024
Missouri
1 review
0 helpful votes
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Defective
August 21, 2024
Updated review

The process was easy to complete. I was satisfied with the comfort, color, and lightweight. The workmanship was poor in appearance which was disappointing.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2024

Easy to complete process
August 2, 2024
Previous review

Easy to complete process

Date of experience: July 23, 2024