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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,770 reviews

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Illinois
1 review
0 helpful votes
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Seems like it took forever for them to arrive
October 22, 2024
Updated review

This was my first time ordering…, and based on the reviews, I was anxious to receive them. However, they took longer to receive, so I gave them three stars.

Date of experience: October 10, 2024

First-time ordering… based off the reviews I can't...
October 2, 2024
Previous review

First-time ordering… based off the reviews I can't wait to try them out.

Date of experience: September 22, 2024
Texas
1 review
0 helpful votes
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Never again
October 22, 2024

I feel scammed. I couldn't afford these but was desperate for some ortho shoes. I should've just stayed with my several year old shoes. I should also note not to trust ANY reviews about this company on here as they offered me 50% refund if I would change my 1 star review to a 4. Or 30% if I left it. I told them I refuse to give a fake review, so I got nothing, so far. My other choice was to send them back to China, from TX at my own expense and get a full refund. Yea, I'll still take that 30. Do NOT buy from this company. Go to Amazon and see their real reviews.

Date of experience: October 9, 2024
Maryland
1 review
0 helpful votes
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The significant inconsistency in sizing was a disappointment. One pair of 10s was so big I used an insert to help take up some of the extra space. The other size 10 was too small. Also these shoes said good for walking. The sole on the red ones were hard and uncomfortable. The insole that came in the shoe was very thin. When I went to the shoe store to get the insole, even the sales person commented on how hard they felt.

Date of experience: October 8, 2024
Australia
1 review
0 helpful votes
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Love the runners
October 22, 2024
Updated review

Have bought many many times now, comfortable, functional paired with the inner soles, can walk all day, one happy customers. :)

Date of experience: October 8, 2024

Great product at a great price
July 27, 2024
Previous review

I have bought your product on more than one occasion I love the look of the shoes, the colours I have bought Nova Black Yellow Red & White. I'm able to be on my feet all day and my legs aren't tired. :)

Date of experience: July 16, 2024
Australia
1 review
0 helpful votes
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Comfortable
October 18, 2024

Very comfortable shoes I try to stick to the same type just in a variety of colours

Date of experience: October 8, 2024
Georgia
1 review
0 helpful votes
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Good shoes
October 18, 2024

I work on concrete 8 hours a day 6 to 7 days a week, my only one complaint is that they need some cushion in them!

Date of experience: October 8, 2024
Arizona
1 review
0 helpful votes
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Great fitting tennis shoes
October 17, 2024
Updated review

I have 3 pairs of your tennis shoes and they are all true to size! Very comfortable and nice looking. I love the sale where you buy one pair and get one free! I only wish there were more designs to choose from.

Date of experience: October 7, 2024

Love the shoes
October 9, 2024
Previous review

I love the shoes I bought previously and I can't wait to get my 2 new ones!

Date of experience: September 28, 2024
Pennsylvania
1 review
0 helpful votes
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Simple
October 17, 2024

Shopping was easy but was hard to follow at times but it got here eventually.

Date of experience: October 7, 2024
Massachusetts
1 review
0 helpful votes
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Great comfortable/not long lasting
October 17, 2024

These shoes are very comfortable. I love the look. They are light weight. However, both pairs I have got only lasted about a year and they get holes in the toe area on the top of the shoes and at the bottom of the shoes.

Date of experience: October 6, 2024
Australia
1 review
0 helpful votes
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Great customer service
October 16, 2024
Updated review

The first pair of shoes I received the wrong size had to get in touch with customer service which sorted the issue out promptly and sent the right size the shoes fit great and are comfortable

Date of experience: October 6, 2024

Wrong size
August 24, 2024
Previous review

I was sent the wrong shoes and the wrong size very disappointed however head office has been great in helping me resolve this issue I am happy with the outcome

Date of experience: August 14, 2024
South Carolina
0 reviews
0 helpful votes
Follow Janie E.
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Bad quality! Will not hold up to walking daily! Need to return

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2024
Texas
2 reviews
0 helpful votes
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Great deal!
October 16, 2024

Quality shoes at very good prices! I'm always pleased with them!

Date of experience: October 6, 2024
Ohio
0 reviews
0 helpful votes
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I order 2 pairs of shoes on a BOGO deal. I have wide feet, so I searched for shoes with a wide toe box.
I ended up getting the Solace Air and the Orthowalk 2.0 both size 10.
The Solace Air are a bit trick to get on at first because they fit snuggly around my foot. They have helped reduce the swelling in my feet and I enjoy the extra toe space.
The Orthowalk 2.0 are cute shoes. They seem to fit decently. But there is not extra toe space. My toes are squeezed together and by the end of my work day my toes are very sore. It is very disappointing, I can only wear them for an hour or so before they start bothering me.

Date of experience: October 6, 2024
Illinois
2 reviews
0 helpful votes
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Love these shoes
October 16, 2024
Updated review

This time my shoes were much to small. Pretty sure I ordered the same size as in the past

Date of experience: October 6, 2024

Love these shoes
October 1, 2024
Previous review

I have bought several pairs of these shoes. I love all of them.

Date of experience: September 20, 2024
Louisiana
0 reviews
0 helpful votes
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Comfortable
October 16, 2024

Help with my aching feet, also my bunions. These shoes are very comfortable and very affordable

Date of experience: October 5, 2024
Connecticut
0 reviews
0 helpful votes
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Run small
October 16, 2024

Recommend ordering two sizes up. I only went up one size and the sneakers were too small. I opted to pay shipping for a larger size over paying the restocking charge to return

Date of experience: October 5, 2024
Maryland
0 reviews
0 helpful votes
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It's Okay but I Won't brag
October 15, 2024

My shopping experience was okay but I won't brag. The shoe is very light weight I can't trust that it's a good walking shoe. The bottom seems cheap and it's hard to walk on flat floors when coming from wet grounds. However I love the colors.

Date of experience: October 5, 2024
California
1 review
0 helpful votes
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Helpful
October 15, 2024

Shoes look great and they were fast to resolve my size issue.

Date of experience: October 5, 2024
Indiana
1 review
0 helpful votes
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I saw the omegawalk ad on Facebook and just took a chance. I was desperate to find a shoe to help my lower back pain and some that I could stand and work in all day. I was extremely skeptical cause I've been through so many shoes that never helped fully without the use of 2 Insoles. These are absolutely amazing. My first pair i ordered were literally worn out. I wore them so much that I knew I had to order more. I recently ordered 2 more pairs and have been absolutely happy and content. I had no idea how much pain I was in till I tried these shoes and they helped take the pain away. You notice a difference as soon as you put them on. You can feel your legs adjust to the correct way of standing immediately. Within a day there was no pain.

Date of experience: October 5, 2024

The checking out part gave me a little to much trouble
May 26, 2024
Previous review

The checking out part gave me a little to much trouble

Date of experience: May 16, 2024
North Carolina
1 review
0 helpful votes
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Loved my shoes
October 15, 2024

Ordered a pair a year ago just like the ones I
Just purchased. Love them
So comfy

Date of experience: October 4, 2024