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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,793 reviews

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Texas
1 review
0 helpful votes
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Getting what you pay for!
March 5, 2025

My experience was better than I thought. Thank Omega Walk for sending my purchase sooner than I expected.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Customer service did respond when I asked when the order would be delivered, but delivery was slow. I expected to have delivery within a week or so of ordering.

Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
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NEW SHOES.!
March 4, 2025

So far so good!

Comfortable for work

Nice fit & heel size Like these Alot
Thank You!

Date of experience: March 12, 2025
New Jersey
1 review
0 helpful votes
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No returns only discounts
March 4, 2025

Could not return one shoe. I didn't like and I did not get any extra inserts for my sneakers. As I thought I would

Date of experience: August 15, 2024
California
1 review
0 helpful votes
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Lightweight
March 4, 2025

They are very lightweight, they are true to size. They are nice.

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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Comfortable shoes!
March 3, 2025
Updated review

I bought the shoes last spring, and I was so happy they fit well and were very comfortable. I ordered my size 9, and it was perfect. I would recommend these to anyone with sensitive feet. I have rheumatoid arthritis and my feet are quite sore and swollen many times. I wore thicker socks, and they still fit and felt wonderful. They finally gave out, and I just purchased another pair!

Date of experience: October 21, 2023

I loved these shoes!
February 17, 2025
Previous review

These are so comfortable and lasted for two years before the Velcro died and I am hard on shoes. I am purchasing these again!

Date of experience: January 10, 2023
Louisiana
1 review
0 helpful votes
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Satisfied customer
March 3, 2025

I was very pleased with my purchase. Arrived as promised.
Very quality sandals and very comfortable. This is my second pair!

Date of experience: March 15, 2025
Ohio
1 review
0 helpful votes
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I bought a pair of shoes that I won't even donate to the homeless. They are going in the trash

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
Virginia
1 review
0 helpful votes
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Return isn't worth it
March 2, 2025

By the time I pay my own postage to return them, and then pay a restocking fee and then wait for confirmation you have received them and will give me credit it almost isn't worth it. I am taking the loss and I'm not happy but lesson learned.
Beth Rossi

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Disappointment
March 2, 2025

The experience to place an order took too long to place and two weeks to receive it and purchase is not quality.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Very comfortable
March 2, 2025

Excellent for walking and standing on concrete floors also stylish and well made.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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It was fine
March 2, 2025

So far so good. The site was easy to navigate and inventory was good.

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Nice experience
March 1, 2025

Website has great options and shipping was relatively fast considering it shipped from overseas. Price for shoes was appreciated.

Date of experience: February 18, 2025
Minnesota
1 review
0 helpful votes
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Real and caring people
March 1, 2025

On my 4th order, I mistakenly choose the wrong size. Reached out to customer service and they helped sort that out in a timely manner. Thanks again Omega!

Date of experience: November 15, 2024
Maryland
1 review
0 helpful votes
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Ordering boots was easy and they arrived in a week. Also they had a good variety of boots to choose from. Overall very happy with shopping experience

Date of experience: February 3, 2025
Louisiana
1 review
0 helpful votes
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Need to return shoes
February 27, 2025

Experience was fine. But. Need instructions for return please

Date of experience: March 13, 2025
Australia
1 review
0 helpful votes
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Great product
February 24, 2025

Really comfortable shoes. I wear all day for work. Nice and light.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Quick and easy
February 22, 2025

It was very easy to see the different options and checkout with Apple Pay.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Good experience butttt...
February 22, 2025

Hi I'm sorry I ordered size 8 women's but got size 9.how can I go about fixing this?thank you so much😁

Date of experience: February 11, 2025
Australia
1 review
0 helpful votes
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Fabulous experience - highly recommend!
February 21, 2025

Everything went very smoothly and efficiently, and the boots were just what I wanted, and so comfortable too! Highly recommend.

Date of experience: February 11, 2025