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OKX has a rating of 2.2 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OKX most frequently mention and customer service. OKX ranks 1st among Centralized Exchange sites.
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I got a call from my mum claiming to have put over $50,000 into this broker over a few months, she claimed to requested for a withdrawal but she was asked to put in more money to make a withdrawal, she did put in another $5000 to get out her money but it never got released either. She had to call me when she got stuck and of course I got annoyed she trusted such a false investment, I couldn't watch her lose all she had to some anonymous individuals on some scam platform. I reached out to a tech savvy friend of mine who recommended a cryptocurrency solicitor B A K T R A I L, he claimed their team could help and after he helped me file a formal complaint for my mum, with due diligence and expertise, a full refund was later reflected back to her account and right now she is free of the debts she incurred
I made a deposit of $50,000 which I was denied withdrawal, I had to look for alternative from Trad £r£p0rt. 0 r g for an application to withdraw which was granted
I had a very bad experience, they blocked my account and runaway until i was helped by G̲ L̲0̲B̲A̲L̲R̲E̲C̲L̲A̲i̲ M̲.̲ 0̲ R̲G̲, they helped me file a complaint and I got my refund with in a short time
No profile on copy trade has a picture or a real name
Maybe one or two or three that's all
The names are apparently nick names that seem to be fashion there
It looks like they cheat you,knowing that you know nothing about stocks
I've been attempting to transfer my funds to a bank account or PayPal, but despite reading through the complicated process numerous times, nothing has worked. How anyone ever gets their money back is beyond me! I've requested for help, but thus far I've had none. Their agenda pledges attractive gains, yet it's merely an illusion.
I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).
Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
They painted me a picture-perfect trading experience and convinced me to invest big which i did. The profit margin was growing daily and there was no problem until i wanted to take some money out of the account. My account manager came up with excuses to delay my payment and at a point i was ask to pay tax or my money won't be released. It had to report and turn over the account to Affinity Intell before my refund was processed. Stay away from them.
I was a fresh graduate and had an opportunity to work with a broker that promised me good money if I worked for them. I was excited but also naive, when they told me that I needed to make an initial investment of $700, and in return I'd be earning six figure salaries each month. Little did I know that this company was actually a scam. They would take my money and never pay me back. I quickly realized that they were taking advantage of me and using me for their own gain. Desperate to get my money back, I reached out to there were able to recover my lost funds and also gave me resources on how to spot and avoid scams in the future. From then on, I took all necessary precautions when it came to investing and working with companies online. I'm now more confident in my ability
Everything Perfect Except 1 Thing
Customer Care.
Product
Service
Top Nutch
Customer Care can do better! But still 9/10
A convenient way to work with assets, sale, purchase, exchange!
We want to extend our heartfelt thanks for your valuable feedback. Your input is greatly valued, and we're truly grateful for your continued support.
The cryptocurrency trading, easy and secure,
Even little amounts able to transfer to other exchange's,
Expressing our sincere gratitude for your invaluable feedback. Your insights are highly appreciated, and we're thankful for the encouragement you provide.
I was cool with it at first but later experienced a very bad case with one of the buyers which wasn"t really cool, he had my coin on hold claiming he paid for soo long I tried explaining that happened several times with different people I had a to stop for a while but fr you guys have to work on that…
I rated you with 4* because you deserve it but I really frustrated and revoked with your customer care or services. For now at least 4-6 months I have an issue of deposit ( untradable crypto) but unfortunately till date the matter couldn't solved, this thing really touched me and makes me so angry. I even felt like I have to stop using your services but I have good hope on you based on transparency and sincerity over your customers.
It's awesome using OKX.
It's very easy to use.
Trading on the OKX platform is really interesting.
The P2P makes exchanges very easy and can be trusted.
We extend a heartfelt thank you for providing your valuable feedback. Your insights hold great significance for us, and we deeply value your continued support.
I already use okx almost 2years and I love it when I use it because the UI of the exchange is very understandable and easy to user. I like also the features of the app because there is an built in wallet within the app so I can easily transfer my funds from exchange to wallet and vice versa. Salute to the moderator, designer and developers of okx exchange.
A sincere thank you for taking the time to offer your valuable feedback. Your contributions are highly meaningful to us, and we are genuinely thankful for your unwavering support.
A very good and easy to transfer wallet, helps me a lot when needed to withdraw/trade my funds..
We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.
Very smooth for making transaction and trading experience
We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.
OKX is my first platform where experience trading, it is the best platform so far until now it is easy to use and fast in terms of trading or P2P trading. It would be great if you give a free trading bunos for the old users...
Your feedback is greatly appreciated, and we want to extend a big thank you. Your input holds immense value, and your continued support is deeply cherished.
Best exchange, always looking out for users. I really like.
We express our sincere gratitude for your feedback. Your input is highly valued, and your ongoing support is truly treasured.
I'm so pleased with this platform, very professional and transparency. I always recommend it to anyone doing cryptocurrency. Keep up the good work. My concern is to be able to withdraw to my South African Bank account. If you can make that option Available I'll be more happy
Thank you for offering your valuable feedback. Your insights are significant to us, and your continued support is genuinely appreciated.
My first time using okx p2p, sincerely very good experience.
Secure smooth and very easy.
The only negative point is missing merchant from my country, okx need to do more marketing campaign.
Your feedback is important to us, and we want to extend a heartfelt thank you. Your insights are valued, and your ongoing support is deeply respected.
Answer: Had this same issue but I reported to Asrecov and they helped
OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem. With monthly Proof of Reserve releases, OKX is trusted by over 50 million global users. OKX is the fastest and most reliable crypto trading app for professional traders everywhere.
- Buy, sell, and trade 350+ tokens with 100+ local currencies
- Duplicate moves from top traders in the industry in just one click
- Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Wallet
With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world where financial access is backed by blockchain and the power of decentralized finance.
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Thank you for your feedback! We're delighted to hear that you've had a positive experience with our product and services, but we acknowledge your feedback about customer care. We're always striving to improve, and your input helps us in that endeavor. If you have any specific suggestions or concerns, please feel free to share them with us. We appreciate your support, and we're committed to delivering even better service in the future.