Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OkCupid

OkCupid

1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OkCupid?
grey stargrey stargrey stargrey stargrey star

OkCupid Reviews Summary

OkCupid has a rating of 1.9 stars from 644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OkCupid most frequently mention fake profiles, customer service and phone number. OkCupid ranks 641st among Dating sites.

service
104
value
108
quality
102

We monitor reviews for authenticity

Virginia
1 review
10 helpful votes
Follow Beth G.
Unfollow Beth G.
Share Review
Report Review

Don't waste your time
December 19, 2014

Don't waste your time. If you search google with these keywords " okcupid scam " you'll invariably ascertain the truth (I couldn't help but to notice some of the claims of finding one's soulmates within some of the reviews on here and find those commenters of dubious origins at best).

I would bother to give more to this review of Okcupid but invariably if you are reading this you've already been deleted by the okcupid conmen or have experienced some other sort of problem with them. As for the few commenters on here leaving a positive review... really now? Firstly, what would be the motive to find a site to review positively about something that was over and done with once you met that soul-mate (as claimed)... or in better words; If I had a company of employees and needed to boost the victim enlistments my employees would be instructed to find one site each using google to say something good about "our" company.

Enough said. Live and learn and then go on to relate your experiences so the next generation can be spared.

P.S. Don't bother emailing okcupid or calling; hundreds have already reported that they don't respond.

Date of experience: December 19, 2014
Illinois
1 review
34 helpful votes
Follow Al C.
Unfollow Al C.
Share Review
Report Review

OKCupid is a mostly "free" dating site whose actual source of revenue is advertising. The advertising value of the site is determined by the traffic through it, so users are manipulated into logging in as frequently as they can be persuaded to do so. A user will not be shown all of the profiles which meet his/her search criteria at any one time, and only by 'activity' will a user get to see more profiles. OKCupid is a huge time-suck. And I'm guessing only useful in densely populated areas. Whatever you do, don't pay for 'A-list'.

Date of experience: December 16, 2014
Washington
16 reviews
93 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

This site actually has a lot of potential in my book but unfortunately there just aren't a lot of active men in my area. I get contacted by some serious creepy dudes that have nothing in common with me.

For starters, they have you answer a lot of questions & rate how important the response is in the other person. I find it great to know immediately if someone isn't for me. I also enjoy calling men out for saying it's sexy to see 2 women making out but they also say they're very into their Christian religion & don't support gays. Can we say hypocrite? Anyways, if everyone fills out the questions it's extremely helpful & the site even gives you a percentage of how much of a match you are.

Since this site isn't very active in my area I haven't dealt with any crazies yet to know how OKC handles those situations.

I'm giving it a 3 because I know OKC could have a lot more members in my area so they need better advertisement. They have a great idea but need to get it moving again.

Date of experience: December 14, 2014
New Jersey
2 reviews
15 helpful votes
Follow Jenny P.
Unfollow Jenny P.
Share Review
Report Review

This site needs to be monitored by the FBI/CIA. There are people there that have a very dark motive. Women over 50 beware they are targeting you! Trust me I was one of them.

Date of experience: December 14, 2014
Pennsylvania
1 review
9 helpful votes
Follow Louise H.
Unfollow Louise H.
Share Review
Report Review

Go into this very carefully. There are probably legitimate users but a LOT of potential scammers. I get a lot of messages from guys less than half my age - not too hard to figure out why, they are looking for money. Spent a lot of time talking and texting with a guy my age who said he was working on a mining project in the Ukraine - THEN problems developed and sure enough, he asked me for money. I hung up on him.

Date of experience: December 5, 2014
Oregon
1 review
8 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Share Review
Report Review

There are just so many bots and scams infiltrating these sites. Designed of course to get your email address or your IP address. OK Cupid has a ton of that going on, so just be super careful! The biggest alert is a flood of emails when you first join that are 1. From other states and 2. That use ( ladies!) the words "my dear" or long sentences without punctuation. If you delete these and stick with the local interests you should be OK, well... as OK as anyone is going to be using a dating site to meet people. Stay focused and don't forget to read between the lines. I think this site is OK for ease of use and easy start up without cost. Cheers

Date of experience: December 1, 2014
California
1 review
34 helpful votes
Follow michael w.
Unfollow michael w.
Share Review
Report Review

This site is ridiculous
November 28, 2014

This site is ridiculous. At first it is fun, but I learned some things. Instead of have the people that work for them review pictures and profiles, they have members do it.

I was testing this out by writing a fake profile. I didn't violate any of their terms or conditions, but the first profile was for an angry gay male. The next i did was an angry lesbian. The third i did was a suicidal male.

I didn't use any profanity, racial slurs, or the word hate at all, in any of those profiles.

All 3 were flagged and they blocked my access. I emailed the staff asking them why and never got a single response.

I am assuming that because they let the users review and flag profiles and pics my accounts were banned because a few people didn't like what i wrote.

This site is bull$#*! and just know that your account can be banned for any reason even though you don't violate any of their user agreements.

If i paid for this site i would sue them

Date of experience: November 27, 2014
Philippines
1 review
10 helpful votes
Follow Russel E.
Unfollow Russel E.
Share Review
Report Review

I joined this dating site 7 months ago. I've tried so many dating sites but just get so disappointed. This okcupid was amazing! After a few weeks of signing up and trying to find some nice guys out there who knows how to treat woman very well I end up meeting and talking to scammers and stupid guys who are only looking for fun, yes i mean sex! So annoying! Honestly I started to lose hope so i decided to stop it. After a month, i tried to check if someone messaged me, Then i saw a picture of a handsome man and get so interested to know him so i messaged him up and he responded immediately :) I met a very very very special man. I am an Asian and he's an American. He's very kind and sweet and thoughtful and amazing! We have the same age. Now I'm so proud to say that we are now on our 6th months anniversary! 5-6-14. And still counting. Long distance relationship. But we enjoy, laughed, and smile on each other everyday! And soon, he will going to get me and finally be with him. I already met his family, talked and chatted with his amazing mom and grandmother. We get along so well. He's my future husband, he asked me so many times if I will marry him. My answer were always be a YES! I'm so so happy with him! Contented! Thanks okcupid!

Date of experience: November 22, 2014
GB
7 reviews
29 helpful votes
Follow Dave S.
Unfollow Dave S.
Share Review
Report Review

I'd heard good things about this site from a mate. It is easy to use and free, which is great, although you have to answer a lot of seemingly pointless questions. I signed up and made the mistake of saying that I was just looking for something casual. Clearly if you are a guy and this is what you are really looking for, then this might not be the site for you, unless you have very thick skin. Probably better to lie (as my mate did) and claim that you are looking for a "short-term relationship" if you want to avoid the inevitable abusive responses to emails in which you have written something grossly offensive like "Hi, I like your profile, please have a look at mine and let me know if you are interested". Time for me to give up on internet dating I think...

Date of experience: November 21, 2014
New York
6 reviews
45 helpful votes
Follow joe p.
Unfollow joe p.
Share Review
Report Review

Male here
November 15, 2014

Male here. Third week of intermittent effort and suddenly most functions inoperable. Site indicated a number of females who have expressed interest, so I pay. Instantly back to all functions and I discover that the "interest" had been reversed and I was the one who actually initiated it. Two apparently did show interest, but they were hundreds of miles away. Now
I look at the billing and it shows up on the bank statement as okcupid.com instead of the
Generic "rainbow" or some such name I had reviewed on the privacy policy, so now I have
To cancel that card. I should have guessed after seeing the affiliation with match.com, another bait and switch, keep billing after cancellation outfit I tried some years ago.

Date of experience: November 14, 2014
Canada
1 review
8 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

Up front I give this site 5 stars. I am astonished that it is not the most popular site. Why: because it is the only free site that I have found that gives basic real contact with other participants, which just does not exist at any other site that I have looked at. No one seems to make this fact clear. You can pay for more features, but the lack of these features does not prevent you from making real contact. All the other sites want to charge you as soon as you click on sending a message and want to lock you into automatic renewal at substantial rates. In fact, looking at the reviews of these other sites, it looks as though they are being run by con artists. The constant changing of the cost at these other sites also suggests that they are trying to manipulate you.
As to the people presenting themselves at OKc, I have not found any evidence that it does represent the normal spectrum of people that you meet in every day life.
My suggestion is that you try it. I wonder if the negative reviews have been submitted by the other unscrupulous sites. It is well within the domain of a psychopaths.

Date of experience: November 10, 2014
Idaho
1 review
10 helpful votes
Follow tammy p.
Unfollow tammy p.
Share Review
Report Review

There are way to many scammers on okc and it is hard to meet anyone close to home. Kept getting responses from peope out of state even though my profile stated that I dont do long distance relationships. This site is not for me.

Date of experience: November 8, 2014
Colorado
3 reviews
52 helpful votes
Follow stephen w.
Unfollow stephen w.
Share Review
Report Review

Not good whatever i search i always get bad results them females are nearly all ugly.

Date of experience: November 8, 2014
Minnesota
1 review
9 helpful votes
Follow Jane s.
Unfollow Jane s.
Share Review
Report Review

Women especially you single mom's beware, I reconnected with a guy that I went to highschool with on this website. I was very excited about it seeing I always thought he was cute. He turned out to be pretty perfect, I thought I was so lucky and almost introduced him to my 7 year old daughter. Then one day out of boredom I decided to google him, good thing I did seeing he is a registered sex offender. Lets just say it was a good thing he wasn't around when I discovered this. Be careful!

Date of experience: October 28, 2014
Virginia
1 review
15 helpful votes
Follow Zino D.
Unfollow Zino D.
Share Review
Report Review

Have used OkCupid since my marriage dissolved 5 years ago.

No, not every date has been true love, but I've had wonderfully loving experiences with very compatible, sincere women. I've been amused by some of the negative reviews on SiteJabber, which seem rather bitter about online dating and life in general.

Don't let the negativity get the best of you. The creators of OkC have been written up in the New York Times, the New Yorker, etc because this site's algorithms and methods really do work. It's fascinating and fun. You still need to MEET the person you're interested in to see if you have chemistry or not, and you need to be interesting, creative and worth dating YOURSELF or you'll be disappointed when your date is disappointed in you.

OkC gives us all free rein to express ourselves in the profile... be honest!... and the multiple-choice match questions determine compatibility ratings much more effectively than any self-descriptions we might choose for ourselves. The range of interests and quirks in the match questions really does give a "personality rating" and has been very accurate in my experience. A good match rating has always led to meeting a good person, whether or not we took it beyond a date or two. Chemistry is an in-person discovery no matter what site one uses.

Be bold, don't whine or complain, don't be a misogynist or man-hater, don't be bitter or have so much baggage you need a self-storage unit to hold it. Be nice, be creative, and BE HONEST. Have fun with it and BE fun yourself.

Dating isn't for sissies. Man (or woman) UP.

Date of experience: October 19, 2014
Washington
1 review
22 helpful votes
Follow s b.
Unfollow s b.
Share Review
Report Review

This site is in my opinion pretty bad. Like any dating site. The majority of people on there don't know what they want. So typically it results in a "hook-up" situation. Online dating is really just a quick and easy way to put yourself out there and spontaneously meet a random person which leads to sex. Or the attempt for that. More simply put: People are very shallow on dating sites. I think a lot of people join it on a whim after a break up and need some attention. They lead you on a lot. Are dishonest with their appearance and other information about themselves. This is coming from someone who has used OKCupid for probably over 3 years. I am a male who was in search for a women that also wanted a meaningful relationship. I couldn't find anyone as a match for me. I met numerous women in person but it was clear they indirectly had sex in mind. Thankfully the site is free so you're not wasting money on this stuff. I've come to realize online dating is not the solution to finding someone you can "match" with. This science to statistically matching people with others is a joke. We are humans, not machines. And let's face it. The percentage of all of us on a dating site is very very small to the full population of single persons out there in our area. Let's all get real and learn how to approach each other, in person, out there instead.

Date of experience: October 12, 2014
Arizona
3 reviews
68 helpful votes
Follow Amy B.
Unfollow Amy B.
Share Review
Report Review

For those who want to find a partner, this site is absolutely the most reliable one. It is free and useful, but not really for adults.

Date of experience: October 10, 2014
California
1 review
62 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Ok cupid to me is a waste of time. I call this place a bar scene full of people who only wants to have a one night stand. I have sent so many emails to women with no responses back. I felt like i was talking to myself. And as far as customer swrvice well it is non existence. Mind as well be alone watching the tube at least i have some type of entertainment from it. OKC IS A TOTAL JOKE. People on it must only be looking for one thing only, ok, two things, just wasting time looking at profiles there to kill the time, and a quickie. I have been out with one women who after going she admitted to me she went out with 300 guys( dont ask) and prefers dating over any type of relationship. She also mentioned that she had another date after me. She like first dates only. That makes you stop and think if that place is a brothel or a hooker site. I had to pull away from that site. As i said this place is a joke. There are no real and truthfull people just players.

Date of experience: October 9, 2014
Florida
1 review
55 helpful votes
Follow Johnny B.
Unfollow Johnny B.
Share Review
Report Review

I've used for Okcupid for 4-5 years and here is what I learned.

1. Don't expect alot of responses. The average reply rate in 1 out of 50 messages sent

2. The questions are fun to answer but offer little else as the match % doesn't really matter. You can never know what girl will reply back to you despite her match %

3. It's free to do a lot of basic things but you'll have to pay a fee to get extra services. The best feature "A"-Listers have over Free Users is the ability to see whether or not someone has actually read your message. Lots of times you're not sure whether or not a girl has actually seen your message since she probably has dozens (hundreds if she's good looking) to read. Other than that, the 5000 message cap is nice since you'll likely to run out of room with the free 300 message gap (since it includes messages sent as well as messages received.)

4. At first, i started to only message girls that i liked (appearance and personality-wise), when I wasn't getting results, i threw caution to the wind and messaged every girl possible. This landed me dozens of replied, several dates, and a relationship that i'm still currently in.

Bonus: I wanted to see what online dating would be like if I was a girl so I made up several fake profiles and learned a few things.

1. Lots of couples ask you for threesomes. So much so, i can't believe OkCupid doesn't have a category for these people

2. Lots and I mean Lots of guys. The ratio of boys to girls is at least 5:1

3. Lots and lots of generic messages (hey, sup, yo) and cooker-cutter messages (hey girl, i think you're cute and i like your personality) my personal favorite being (you probably won't see this message since i'm sure your inbox is filled with messages but i wanted to tell you, etc.)

3.5 Guys are super quick to give out phone numbers, email addresses, and home addresses

4. Good amount of long thought out messages that clearly show they have read the profile at least

5. Girls reply more when you send them messages, even a few of the straight girls have sent a reply.

So yeah, that's pretty much my review in a nutshell.

Date of experience: October 6, 2014
Oregon
2 reviews
67 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Share Review
Report Review

This is the absolute WORST website for dating imaginable. Totally setup for phishing and scamming. The profiles are made up of the worlds most uninteresting, desparate and ugly people. TOTAL TRASH.

Date of experience: September 25, 2014