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Oilworks.co

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Oilworks.co Reviews Summary

Oil Works & Co. is an online retailer specializing in cold-air scent diffusers, premium aroma oils, and scenting systems for various spaces.

This summary is generated by AI, based on text from customer reviews

Ohio
1 review
0 helpful votes
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No follow through
December 12, 2023

Placed order ******* Dec 2. No follow up email on shipment a/o Dec 9th. Based on other reviews, i'm skeptical shipment will be received.

Date of experience: December 11, 2023
Texas
1 review
0 helpful votes
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We ordered a diffuser Sept 21. They sent me an email saying it was on the way, SEE BELOW, of course there was no link. Can't get ahold of anyone thought FBook, Phone or Email.

Thank you for your order from Oilworks.co! We wanted to let you know that your order (#*******) was shipped via UPS, on 9/29/2023. You can track your package at any time using the link below.

Date of experience: November 13, 2023
South Carolina
1 review
1 helpful vote
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No product
September 24, 2023

Ordered two diffusers over a month ago. Got the oil but no diffusers. Called twice and emailed twice and go no response. I did get to speak with people from India however and still couldn't understand them. These guys suck.

Date of experience: September 24, 2023
Texas
1 review
0 helpful votes
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HORRIBLE!
July 28, 2023

Ordered and paid for a diffuser and the oil and they took the money and said tracking email will foollow in 2-3 days. Well its been 10 days no email and no product and cannot reach anyone over the phone! Will file a complaint with the FCC and the BBB

Date of experience: July 28, 2023
New Jersey
1 review
0 helpful votes
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Customer service
March 20, 2023

The actual diffuser units are decent but I had a nozzle go bad from the oils and customer service is terrible. Very slow responsiveness and incomplete. The website is also unsophisticated. My replacement part order was incomplete still waiting a response.

Date of experience: March 18, 2023