Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OGX

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OGX?
grey stargrey stargrey stargrey stargrey star

OGX Reviews Summary

OGX has a rating of 2.4 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. OGX ranks 308th among Hair Care sites.

service
2
value
2
shipping
1
returns
2
quality
3

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Misty S.
Unfollow Misty S.
Share Review
Report Review

Why why did you change the formula on this? It went from excellent FOR UR HAIR on my Yuka app to BAD SAYS. IT NOW THE FORMULA IS NOW BEING CHANGED AND THE NEW FORMULA IS BAD FOR YOUR HAIR. WHY WOULD YOU CHANGE A GOOD THING TO SOMETHING BAD? I'M GONNA SPREAD THE WORD TO MAKE SURE NOBODY BUYS THE NEW FORMULA.

Date of experience: August 15, 2024
Canada
2 reviews
3 helpful votes
Follow Julie B.
Unfollow Julie B.
Share Review
Report Review

Poor Packaging
December 12, 2023

Overall the product is fine. The packaging for the conditioner should be reconsidered as currently, it is too difficult to squeeze out the product. I have had to transfer the conditioner into another bottle just to be able to use it! One should not be required to have Hulk strength to use conditioner!

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
Follow Sandy D.
Unfollow Sandy D.
Share Review
Report Review

Well, it started in October of 2022. Covid… yeah.well, I had a double whammy. In hospital twice. All is good now, but who knew it could cause Covid Hair Loss. Big Time! I cried each time I washed or brushed my hair. I took pictures of the quantity of hair that would fall out. Went to the doctor who confirmed, it was Covid Hair Loss. He told me to find a good shampoo and conditioner with Biotin and Collagen. I did a lot of research on so many products, especially because I dye my hair.
Doctor said, find the right one and in 3 months, all should be ok. So after my complete search I decided to use your product. Three months later, my hair is healthy, shiny and most importantly, it stopped falling out. I was in Target at the register paying for your shampoo/conditioner and the cashier said "wow your hair is so shiny " I said "thanks, cause I have been going through a rough time, and this product is the best " well, 2 other customers heard my story on the Covid Hair Loss, and said "wow, can I take a picture of it?" "I've been going through the same thing" I said "Sure"
I have been getting so many compliments and it's so great to hear. It has given me my confidence back and I'm happy again!

I purchase 3 shampoos and 3 conditioners every month. It's pricey, but worth it.

Thank you

Date of experience: July 5, 2023
Connecticut
1 review
0 helpful votes
Follow Sherri L.
Unfollow Sherri L.
Share Review
Report Review

I love the coconut curls shampoo and conditioner and have been using this product for years. However recently I purchased several bottles of conditioner and inside the bottle is actually the "fine curls" conditioner instead. I contacted the company with the worst customer service I have ever dealt with, letting them know. Now every bottle being sold that I can find is the "fine curls" which is awful.
Very disappointed and I will never use this brand again

Date of experience: May 6, 2022
Pennsylvania
1 review
1 helpful vote
Follow Lisa L.
Unfollow Lisa L.
Share Review
Report Review

I washed with the extra strength moisturizing shampoo and it didn't seem very nice to the touch, but then I conditioned with the extra strength moisturizing conditioner and my hair was like straw after that. I used their curl serum and that's when my hair looked like I put glue in it instead of a product that was supposed to be smoothing and moisturizing. My hair became instantly tangled. I lost huge clumps of my hair trying to brush it out! If I hadn't had a small travel size conditioner of my regular brand in my bag, I don't think I would have been able to brush through my hair. My hair was in good condition when I washed it. I had just bought the products to try. They stripped my hair of all moisture-the opposite of what the products claimed they would do. I was horrified and scared! The products were costly too! A conditioner should condition the hair. I left it on the amount of time it was supposed to be left on, and after rinsing it out instead of that smooth silky feel, my hair felt rough to the touch.

Date of experience: July 18, 2020
Washington
3 reviews
3 helpful votes
Follow Angela C.
Unfollow Angela C.
Share Review
Report Review

My FAV!
August 30, 2019

I don't know about the website but I just recently bought the Renewing Argan oil shampoo from target and Im SO in love. I went back and bought the conditioner and lotion to match. Smell is absolutely amazing and it helps to tame my frizz. HIGHLY recommend this product.

Date of experience: August 28, 2019
Clara R.
Oregon
514 reviews
614 helpful votes
Follow Clara R.
Unfollow Clara R.
Share Review
Report Review

Greatest hair care
February 4, 2019

You can find it basically anywhere walmart..walgreens..grocery stores..ulta..ect its a great shampoo and conditioners with a varitey of great smells like coconut milk..lilac..and waterlilly and my favriote is the Brazilian keratin conditioner and flat iron spray

Date of experience: February 3, 2019
Florida
2 reviews
1 helpful vote
Follow samantha b.
Unfollow samantha b.
Share Review
Report Review

Ive been looking for hair products to protect and heal my damaged hair. I recently found ogx coconut oil hair spray which leaves my hair so soft. Well now i have found another wonderful hair priduct fron ogx as well. Ogx coconut milk serum has completly made my hair look and smell amazing. This product is great for split or dead ends and ends frizz control. I love ogx coconut milk serum. My hair looks and smells amazing.

Date of experience: August 28, 2018
Texas
78 reviews
49 helpful votes
Follow Sam R.
Unfollow Sam R.
Share Review
Report Review

Coconut oil
August 7, 2018

I've tried OGX coconut oil and it's a very nice oil for my curly here and gives my hair hydration and last a very long time and I specially like that smells good and has natural ingredients

Date of experience: August 6, 2018
Puerto Rico
20 reviews
25 helpful votes
Follow Marizel B.
Unfollow Marizel B.
Share Review
Report Review

Good drugstore products
September 27, 2015

I used all these products and I liked them. Leaves my hair soft and easy to brush. My favorites are Coconut milk, Biotin, Tsubaki blossom, Cherry blossom, and Lemon highlights. These products don't contain Sodium Laureth Sulfate, paraben free, and don't tested on animals. They sell amazing.

Date of experience: September 26, 2015
Ohio
3 reviews
7 helpful votes
Follow Melissa E.
Unfollow Melissa E.
Share Review
Report Review

Coconut Milk Shampoo
March 17, 2015

I love their Coconut Milk Shampoo and Conditioner. Along with many of their other products. They have the BEST hair care products!

Date of experience: March 17, 2015