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OfficialTourism.ca

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OfficialTourism.ca Reviews Summary

OfficialTourism.ca has 1 customer review.

Canada
1 review
1 helpful vote
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Wrong shoes sent and somehow it was my problem!
September 29, 2015

I ordered a pair of shoes from this company and they not only sent me the wrong shoes the ones they sent me were knock off plastic that off gassed chemicals so badly I couldn't keep them in my house! When I asked for a refund they wanted me to keep the offensive shoes and they would give me a "super good discount next time" - like there was going to BE a next time. After months of emailing back and fourth, suggestions that I could sell the shoes online myself and get the $$ from that, repeated requests for a refund, a refund then promised that had yet to materialize after months, I FINALLY (6+ months) received a 15% refund of the original price. I was out of bulk of the money and I had to throw the shoes out they smelled so bad. I was not impressed. On a side note, the credit card I used on the purchase (it was new at the time and only used one or two times after I used it on the site) was compromised to the amount of $8k - coincidence, maybe, but I am still suspicious. I would not do business with this company ever again.

Date of experience: September 28, 2015