Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with some customers praising the effectiveness of its products, particularly for skin issues like pigmentation and aging. Many users report satisfactory results when used under professional guidance. However, significant concerns arise regarding customer service, including rude responses, lack of accountability for lost shipments, and inadequate support for adverse reactions. Additionally, issues with product pricing and the necessity for continuous use to maintain results have been frequently noted. Overall, while the product quality is often lauded, the customer service experience leaves much to be desired.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great site, and great products. Never had a bad a experience.
I had gone into the sun all summer long and my freckles have been going a little bit crazy. I bought obagi products from a nurse at a med spa and in just a few weeks all of the sun freckles that I got during the summer were gone. So much cheaper than going to a doctor too! Great products.
After working in the cosmetic industry for year, one of the only skin care products that actually delivers the promise of smoother, clearer skin is obagi. It is usually only sold in doctor's offices because of the ingredients. It works because the creams contain prescription grade ingredients that are not allowed to be sold in department stores. Anyone with pigment problems, wrinkles, large pores or texture problems should look into starting Obagi. The tradeoff is that it takes awhile to work and your skin becomes very red and peely when you first start to use it.
Great skin care line for anti aging, pigmentation and much more - This is one of the first skin care lines available exclusively to physicians and it is great for a variety of skin types. My only advice is to make sure you see a dermatologist that has experience using these products and that you receive close follow up after beginning the program to ensure the best results.
Obagi for sun damaged skin - I have seen the benefits firsthand of a heavily sun damaged friend who used the NuDerm system and after only a couple of months his skin looked brilliant and clear. (He then went for a photofacial and is looking a good 15 years younger.) After seeing his results I would like to try this system for my hyper pigmentation and to minimize my pores. It is pricey though, and you have to get it through your dermatologist. But they also have a great sunscreen called Healthy Skin Protection that goes on really nicely and blends well on my face. Until I can get the NuDerm, I'll just have to protect from any further damage!
Skin Rejuvenation - I have used the products for the past 8 years on and off and really believe they have changed my skin dramatically. I highly recommend the this system to people who are looking to improve the texture and overall appearance.
Answer: They have a complete line dedicated to acne issues called Clenziderm but they also carry all kinds of products for other skin concerns.
Answer: Yes! You can find some great information at https://www.obagi.com/patients/about-us/company-bio
Answer: For acne I would suggest using their Clenziderm products as their active ingredient is salicylic acid which is great for acne.
Answer: Hmm... probably depends on what obagi products you are using. When I used the Obagi Nu Derm and Obagi Tretinoin, it took a good couple weeks for the redness to fade. Who prescribed this program for you? A dermatology office? Typically, once you start Obagi the physician office is available for questions and can help you alter the frequency of the creams. For example, sometime if someone is really red and peely, the doctor can have you apply the creams every other day rather than every day for awhile. Having said that, if it were me and I had an important function in 4 weeks, I might just wait until after the function to start the system as there is no harm in waiting. Obagi really does work unlike many department store creams, the trade off is you might peel and become red for awhile. I would check with the doctor's office that sold you the product.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account