Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Nowpayments.io Reviews Summary
Nowpayments.io has 2 customer reviews.
Very buggy and unstable. I've been using nowpayments.io for payment method on another site. Used around 10 times, 3 of which were problematic. Last time was the most irritating. They took my money, but didn't complete order in their system. It is already passed a day, I've opened 3 tickets and their support only saying "passed to tech-team".
Complete waste of time.I recently got breakthrough on my recovery after reporting them to an agency who truly does their work., my email is on my profile write me i am willing to share helpful tips about my procedures.
They are scammer. They lie that they charge 0.5% commission. They charge at least 1% commission under various pretexts. They are liars and thieves.
Hello Alexander I.,
Thank you for your feedback. We would like to note that all information regarding fees is publicly available, specifically at the following links:
https://nowpayments.io/pricing
https://nowpayments.zendesk.com/hc/en-us/articles/18143125295261-Fees
By following these links, you will find the following details:
Service fees: 0.5% for mono-currency payments (e.g., ETH-ETH).
1% for multi-currency payments (e.g., ETH-BTC).
1% if the fixed rate or fee-paid-by-user options are enabled.
We truly want to address your situation. Please provide your Payment ID and Ticket ID, if available. If you haven't yet had the chance to contact our support team, we would be happy to assist you via email at [email protected].