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Norse SpiritReviews 58

3.9

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Norse Spirit Reviews Summary

Norse Spirit has a rating of 3.9 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Norse Spirit ranks 20th among Custom Jewelry sites.

service
16
value
16
shipping
16
returns
7
quality
15

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Ohio
1 review
1 helpful vote
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Incomplete Order
June 9, 2023

I only received my t shirt, still waiting for my mug. I have not gotten an email other than confirming my order placed May 26.

Date of experience: June 9, 2023
Louisiana
1 review
0 helpful votes
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Best site to buy men's jewelry
March 7, 2023

Love Norse culture and jewelry. The site is well thought out and very easy to navigate. The jewelry is always high quality. This is my second purchase.

Date of experience: March 6, 2023
Idaho
1 review
0 helpful votes
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Very pleased.
January 2, 2023

I completely understand the shipping problems because of the holidays and the weather. Actually it had perfect timing. All that aside I am not disappointed at all. It was exactly what I was looking for. My friend loved it too. I'm am very pleased and look forward to making another purchase. Thank you!

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Love the jewelry I got
May 11, 2022

Before I bought or even ordered anything, I asked a simple question... If a ring doesn't fit, may I return it for the right size. Yes was the answer I got. Well I have to put that to use, cuz I messed up and forgot to put the correct size for my ring in the initial order. The jewelry is of great quality, I love the wired Tree of Life I got on the heart and the standing crystal necklace. People notice my jewelry especially the ones with the Tree of Life and ask where I got them or who made them and I always direct them to the website.

Date of experience: May 9, 2022
Washington
1 review
0 helpful votes
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Valhalla awaits!
February 6, 2022

I bought a sweatshirt with Odin's prayer for my son's birthday. Needless to say, it was put on immediately!
I was very impressed with the quality and how comfortable he said it was. I had gotten it on a reduced price as well, bonus! So far, Norse Spirit hasn't disappointed. Last year for his birthday I had gotten a beautiful ring for him and a bracelet for his roommate. He wears it every day! I will continue to shop with Norse <3

Date of experience: February 6, 2022
Utah
1 review
0 helpful votes
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Norsespirit
January 10, 2022

Received my items in the mail sooner than expected. The items were just as pictured on the website and came in nice velvet pouches.

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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Ring fits very well and the price is very reasonable. Will visit this website again in the future. Thanks!

Date of experience: January 6, 2022
Tennessee
1 review
0 helpful votes
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Sizing chart wrong
December 4, 2021

I have been sized by jewelers many times and I am a size 10. So I bought a size ten and their size chart is off according to their chart I'm a 9

Date of experience: December 4, 2021
John H. — Norse Spirit Rep
over a year old

Hi Thomas, the sizing chart that we use is a commonly available size chart used by many jewellers and is not specific to us. The difference in size between a size 9 and a size 10 is very small and even within the same ring size. Small variations still exist even when using the same mould. If you purchased a ring from us that doesn't fit, please reach out to our support team and they will exchange it for you no problem.

California
1 review
0 helpful votes
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Great store
December 4, 2021

Lots of things to choose from. Fast shipping. Great merchandise. I love this store! I love my new hammer

Date of experience: December 3, 2021
Washington
1 review
0 helpful votes
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Questionable service
December 2, 2021

I payed for shipping insurance but my package was delivered to the wrong address. They take no responsibility and made me go through USPS, unfortunately they used 1st class mail without insurance so I can't even collect a refund on the value of my product.

Update:
I was forced by the company to open a second ticket when I completed my attempt thru USPS as no one was responding to the first ticket. USPS marked the package as delivered but there is no guarantee whatsoever it arrived at my specific address, they do try but mistakes happen. I searched everywhere and spoke to my neighbors. The envelop never arrived. I received a replacement eventually thanks to my second ticket report. Yay my money was not wasted. Note the envelope fit neatly into my mailbox so it could not be stolen, as if it had been delivered properly the mail slot opens into my house! It was miss delivered the first time. You can not report a package stolen without proof of theft to the police, there has been no string of package theft in my area and no one saw a package removed from my porch, an why it would be on my porch when it would fit in the mail slot I'm not sure but it's the only way it could be taken. My only option after speaking to the Spokane police department was to dispute delivery. I can not file claims with USPS if the company does not pay shipping insurance with USPS which is apparently not an option. Look at the claim site, enter tracking info if not insured it will not allow you to file a claim. Which leaves these dispute delivery arrangements as a loop hole for unhappy customers trapped in it. You don't normally provide replacements according to your customer service. Which would have left me with nothing. I can not be happy about the short sight, I'm just glad to receive something, it's beautiful as well but I pity anyone trapped by this delivery dispute. Your proof of delivery is faulted by the human elements in it and failure to insure packages thru USPS so you are not stuck with the need to replace anything. People could be refunded the value of the lost item. Offer USPS insurance as an option.

Date of experience: December 2, 2021
John H. — Norse Spirit Rep
over a year old

We are sorry you have felt it necessary to leave us such a poor review. As the owner of the company I need to set the record straight and put our side of the story and also correct several inaccuracies in your review. Your order was posted to your shipping address within 24 hours of you placing the order with us. Tracking via the USPS website clearly shows that it had been delivered a few days later.

You sent in a support ticket to say that you hadn't received it which was answered within 24 hours by our support team (no emails were ever blocked as you say in your review). As is normal in these situations we requested that you search around your property, contact neighbors and if necessary contact USPS. There was never any suggestion that we wouldn't deal further with you (in fact our email said to contact us back once you had spoken with USPS). I have no idea what you mean by providing 'proof of their short site'. There was no additional 'proof' supplied and as already stated, your parcel was shipped to the address you gave us and according to USPS, was delivered there.

Insurance will cover you for theft, loss or damage in transit but no insurance can cover the situation where the tracking clearly shows that the parcel has been delivered to the correct address.

As a company we pride ourselves on our customer service and there are many, many reviews supporting this so it's always sad to see a customer of ours who is dissatisfied with our efforts.

GB
1 review
0 helpful votes
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Great tracking info provided from ordering to delivery! Thank you! Quick and efficient international delivery! I'm very impressed!

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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Fast shipping and beautiful jewellery, the ring is very dainty and feminine as well as the beautiful cuff bracelet. Very happy. Will shop here again

Date of experience: October 14, 2021
Latvia
1 review
0 helpful votes
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Bronze Raven pendant
October 4, 2021

Good quality of product, fast delivery and good owerall experience of shopping in this site. I wil be recomend this site to my friends.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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We ordered 2 shirts and 2 pieces of jewelry and while the shipment was split everything arrived in a timely manner and it was high quality something that we're proud to wear and display we will be back

Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
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I wrote my review on the site. Listed
Sir. OswaldMosley. 27
Beautiful product with sentimental meaning of the highest degree m

Date of experience: July 26, 2021
Georgia
1 review
0 helpful votes
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The Perfect Ring!
June 27, 2021

The Dragon's Blood ring, I bought 2, one for me, one for my husband.
They are beautifully crafted & designed! Fits perfect... overall I am very pleased with my purchase.

Date of experience: June 27, 2021
Illinois
1 review
0 helpful votes
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Awesome site!
June 25, 2021

The products are of the highest quality for a great price! Easy site to navigate and good customer service. I love buying from this company!

Date of experience: June 24, 2021
Pennsylvania
1 review
1 helpful vote
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I was disappointed by the size of both! The medallion was smaller than a quarter, the cord lobster claw connection is so small it's very hard to fasten. But on the bright side I liked it enough to keep it, and I do have some sausage size fingers that make fastening it difficult. They do look good. Norsespirit needs to use some of their products to see how things go together and how they fit. Norsespirit does sell a quality product, just for tiny "vikings", lol!
I did receive the product 3 days after ordering, very quick response time. Everything I ordered I received.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Viking gear
April 16, 2021

I am an author and I write horror and Viking novels Austinauthorofhorror.com and I love shopping at norse spirt they have all the coolest gear and top quality if u have problems Cameron is the one to speak with
So don't delay get ur gear from norse spirt let the Viking in you come out

Date of experience: April 15, 2021
Maryland
1 review
1 helpful vote
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Men's Ring
April 8, 2021

I bought this Ring for my Son. He is going to be a Junior next year and wanted a class ring that shows his interests. Unfortunately School rings don't allow complete uniqueness. He loves the ring wears it everyday. If someone didn't know the difference it looks like a class ring. I am very happy with the purchase.

Date of experience: April 7, 2021

From the business

Norse Spirit specializes in Viking jewelry and Norse-inspired jewelry. We ship out from our warehouse in the US to our customers around the world