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The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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Really good rc cars on your site and you have good products worth every price! All so you have good deals as well
Website easy to use and processing order was straight forward. Detailed information on the product and what is included as well as what other addional iterms you may need. Order mumber #*******
Was easy to source the part I needed and cheap, couldn't find anywhere else to find the part I needed to my surprise. For what I found nitrotek has everything you need for your model hobbies.
I spent a lot time researching for the right RC Monster Truck to get for my son's birthday, I finally came across NitroTek.co.uk and they had the exact one I had in mind, and for an affordable price too. So percent in fact I purchased one for myself... I would recommend this website as they are very competitive. Will be happy to use and recommend to others.
Order No- #*******
Everything I go online to order is easy to find. The order to delivery time is amazing and overall excellent.
Quality easy to navigate website with required products, more then fair pricing and back up service. What more do you need :)
Fast reliable and convenient not many local radio control nitro shop about any more so really handy especially for fuel will continue to use
Hi i ordered a heng long rc tiger tank, and the customer service was amazing, all my questions were answered within the day i sent them and i got a good informative answer, thanks you nitrotek!, the tank has not arrived yet but when it dose i am planning on reviewing it separately,
If you a looking for a company that specialize in rc parts and gear, has a easy to navigate website and great customer service than check out nitrotek, cheers
Order number *******
Me and my son have use nitro tek over the years to buy cars tanks and all sorts of spare parts. A vast stock and have never let us down.
Good overall website easy to find parts if you know to you are looking for hopefully fast enough deliver with them. Would recommend to anyone
Great products, fast shipping, helpful and friendly service with Good feedback on shipping details #*******
Website is well laid out I am new to rc Vehicles and could find exactly what I wanted easy enough. I gave all 3 stars to this because it also had a rc car I can build from scratch.
I marked 3 stars because I ordered without creating an account which wasn't very clear as I thought id have to make an account before my purchase any way, maybe partly my fault as well for getting carried away with what I was ordering with all the excitement, but when asking if the loyalty points of my purchase could be added to my newly created account after purchase they told me they unfortunately they couldn't add them.
I am ready to spend more cash and have a lot I would have liked to purchase but have been put off slightly due to the after purchase/sales and the slow replies from the help only being online. The tracking number I was given didn't work and felt a bit in the dark about my purchase. Reading some reviews made me a bit paranoid. All that said I am sure they can improve this and think I would order again from Nitrotek especially if they have what I need!
My Order #*******
I am very pleased with this site it came in only 2 days no extra cost when I bought My rc nitro really good rc and very fast I recommend you to buy from here. My order number nitrotek is Nitrotek: New Order # *******
This company is 5 star... brilliant service, will definitely be buying from these guys again.
#*******
My Order Number is *******, Excellent Company, User Interface For There Website Is Easy To Use And Navigate, Fast Transactions With Industry Leading Secure Payment Gateway, Happy Customer. Very Good Prices, Lots To Choose From And Ultimately A Reputable Company. Highly Recommended. Thanks. Will Be Back Again Soon.
Fantastic model.
Very fast machine. No more going to model shops to get nitro just add straight petrol with two stroke mix and away you go.
Hours of fun for big boys
I'm only buying from nitrotek coz I can't find the product in China in in UK. Wot sort of a part company can't u fone? Crappy nitrotek. When I bought my cyclone I couldn't call them & find out any tracking information. If u want parts advice u gotta message, they normally return a message that annoys me. If u fone modelsport u could wait 15mins in a que, because they advise you like a friend even if there's no sale. Nitrotek won't do that. They make u wait up 48hr & incourage to buy only from them them
My shopping experience goes verry well, now i just wait to reiceve my order, and my tracking number if there's one! Order number # *******174
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

