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Nihao

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Nihao Reviews Summary

Nihao has a rating of 3.4 stars from 1,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nihao most frequently mention customer service, good quality and next order. Nihao ranks 3rd among Discount Jewelry sites.

service
744
value
728
shipping
734
returns
601
quality
720
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Mexico
1 review
0 helpful votes
Follow Nayeli L.
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La aplicación es muy buena, la joyeria es de buena calidad, los envíos son muy rápidos, tienen muchísima variedad esta excelente

Date of experience: February 10, 2022
Mexico
1 review
0 helpful votes
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Excelentes productos
February 13, 2022

Llevo mi séptimo pedido, todo los productos son de excelente calidad y precio no he tenido ningún inconveniente y menos en el envío. Yo estoy muy feliz con todos mis pedidos.

Date of experience: February 10, 2022
Mexico
1 review
0 helpful votes
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Lo mejor para tu negocio!
February 13, 2022

Tengo un negocio de bisutería y mi proveedor es Nihaojewelry, mis clientas están felices porque mis productos son innovadores, de buena calidad y a buen precio. Definitivamente el mejor sitio para comprar y surtir tu negocio!

Date of experience: February 10, 2022
Mexico
1 review
0 helpful votes
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Excelente sitio web
February 13, 2022

Excelente proveedor, todos los productos que he adquirido en NIHAO son de la mejor calidad, además cuentan con la mejor atención al cliente, el envío es rápido, los productos bien embalados!
Puedes confiar y comprar con toda la confianza.

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
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I love them
February 13, 2022

Everything I have gotten has been great. Great customer service and great quality clothes. Ordering more soon

Date of experience: February 10, 2022
Georgia
2 reviews
1 helpful vote
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Not truthful
February 11, 2022

I placed a order and paid $535 for it on January 16th. We were promised we would receive the order before Valintines Day. Feb 14th. Jane contuined to promise the order would ship in a few days. Feb 28th. When they went on holiday for China new year. The order still wasn't shipped. Which means we won't have the jewelry before Valintines Day. When jane first promised the other would be shipped and we would receive before Valintines Day. I printed out the order and had 68 customers. Waiting on the jewelry. But the other never shipped until February 6th. Which makes it impossible for us to receive before Valintines Day. Now I'm having to explain to 68 people why i didn't get the order as promised. And i have 68 customers that i probably lost for good. Because they didn't keep their word. And it makes my business look bad and undependable. Not counting the $1200 to $1400 i lost in sales. That i could have used for larger orders. I went to AliExpress and placed a order. And most every supplier shipped with in a couple days. So I'm actually going to receive AliExpress orders before i get my order from Nihoa. So if you get Jane don't trust her. Because she's out for a sales. Not for the customer placing the order. AliExpress offers free shipping on most items. Which i realize is added into the cost of the item. But would you rather here the truth. Or pay for the Truth from AliExpress.

Date of experience: February 10, 2022
lily c. Nihao Rep
over a year old

Hi, the order we really shipped via DHL # 4325953542 before our holiday, but the Chinese spring festival is an important festival to all Chinese, all of us are on holiday, that's why the shipping was delayed, hope you can understand.

Mexico
1 review
0 helpful votes
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Comentario
February 11, 2022

El paquete tiene todo lo que pedí, en buenas condiciones y de buena calidad. Excelentes accesorios siempre a la moda y a bien precio.

Date of experience: February 9, 2022
Costa Rica
1 review
0 helpful votes
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Hermosa joyería
February 11, 2022

Por el momento muy bien! Excelente servicio! Muy linda la joyería, solo talvez revisar bien que tienen en stock.

Date of experience: February 9, 2022
Mexico
1 review
0 helpful votes
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Una experiencia nueva
February 11, 2022

La primera vez que tuve contacto con la página fue por accidente, en verdad estaba dudando de la veracidad de ésta pero me encontré con todo lo contrario, es una tienda excelente y la atención que brindan es maravillosa y sobretodo muy amable, ahora solo estoy en espera de mi primer pedido! GRACIAS

Date of experience: February 9, 2022
Mexico
1 review
0 helpful votes
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La mejor calidad/precio
February 9, 2022

Llevo más de 15 pedidos, todo me ha llegado en excelente estado, los precios son muy buenos para iniciar un negocio, tengo mi propia asesora para resolver dudas y problemas, ya soy cliente VIP y quiero llegar a tener un mayor descuento, seguiré comprando hasta conseguir tener mi propio negocio establecido solo con artículos Nihaojewelry

Date of experience: February 9, 2022
Mexico
1 review
0 helpful votes
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Excelente atención
February 9, 2022

Excelente trato por parte de los asistentes, mercancía de muy buena calidad, resuelven bien tus dudas y los paquetes siempre me han llegado en tiempo y forma! Lo recomiendo ampliamente

Date of experience: February 8, 2022
GB
1 review
1 helpful vote
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Nihao
February 9, 2022

This place is amazing! 10/10 service, they communicate well. Do not hesitate, I come here all the time :)

Date of experience: February 8, 2022
North Carolina
1 review
0 helpful votes
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CUSTOMER FOR LIFE
February 9, 2022

I have purchased from Nihao two times so far and I am so happy with each one. Very unique and so many choices to choose from, staff very professional because they respond in a timely fashion and products arrive a fast considering it's over seas and I have recommend to all my clients as well.

Date of experience: February 8, 2022
South Africa
1 review
0 helpful votes
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Great service
February 9, 2022

I am really impressed with the quality of Nihaojewelry-Wholesale's fashion glasses. I recently ordered my first batch of men's sunglasses and was completely blown away!

Date of experience: February 8, 2022
Mexico
1 review
0 helpful votes
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Ya tengo dos años o más comprando en esta empresa, es totalmente confiable y elexcelentes calidad, el servicio super rápido aclaran todas mis dudas siempre y siguen mi proceso hasta la entrega.

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Great
February 1, 2022

Love this page have a lot of different products, the customer service is really good and the products have good quality, always deliver on time, im about to order again, I'll definitely recommend it.

Date of experience: January 31, 2022
Mali
1 review
3 helpful votes
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Bad Experience
January 28, 2022

When I tried to order on this website, it said the payment did not go through but it was debited from my account ( usd 270). I emailed them and they ask for proof from the bank which I sent few days ago but I still did not get any response. I DID NOT RECEIVE THE CONFIRMATION NOR DID I RECEIVE A REFUND

Date of experience: January 28, 2022
lily c. Nihao Rep
over a year old

Hi, We are sorry about the late reply, because we have a Chinese spring festival from Jan 30th to Feb 6th, we can not reply in time but now we are back to work, could you pls advise the order number for checking that? If you have any questions, please email her order number to [email protected] or add this WhatsApp +86 15381023751, our service manager will get involved in her case.

El Salvador
1 review
0 helpful votes
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I'm very satisfied with my purchase on Nihao, and the attention received was very kind, I'm sure that will buy again.

Date of experience: January 25, 2022
Puerto Rico
1 review
0 helpful votes
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Love it
January 25, 2022

Hi. This package came with all the ordered items in perfect condition. Everything looks great and every single piece is beautiful and perfect. Just how I expected to be. I really love buying new pieces in nihao because of the quality of each jewel. I'm really happy with all my orders. Thank you so much.

Date of experience: January 25, 2022
Mexico
1 review
0 helpful votes
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Excelente servicio
January 25, 2022

Todos los accesorios están hermosos, te llegan en tiempo y forma, las asesoras son muy amables y resuelven todos tus problemas y dudas, la calidad de los productos están súper bien, súper recomendable nihao

Date of experience: January 24, 2022

From the business

Easy to one-stop shopping and wholesale jewelry from professional jewelry store nihaojewelry. Com. Get affordable jewelry at worldwide from wholesale jewelry supplier. No minimum order and fast delivery.


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