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NFLShop has a rating of 1.7 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NFLShop most frequently mention credit card, tracking number and buyfromsites com. NFLShop ranks 145th among Football sites.
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Well I placed a 140.00 order on Black Friday. I have yet to receive any order confirmation, there is no tracking information and no phone number, just a link to send an email, which they do not respond to. Well on the same day my credit card, which I used to place the order with had about 300.00 worth of charges put on it from China. Strange coincidence? I think not!
*Update 12/14/15
I did receive part of the order. Jerseys are decent quality. Would still not recommend ordering from this site due to unauthorized charges on my account. I am seeing from other reviews that this seems to be a problem.
I ALMOST ordered 2 jerseys but after giving my personal info but not my credit card account I saw that they wanted $15 shipping and $3 insurance. I didn't see anywhere to put in the coupon code that I had so I tried to contact them only to find you can't call them. BIG RED FLAG. I then called the real NFL site and was told it was a scam and that they are getting lot of calls about this site. I never placed the order but I am very much concerned that they have my personal info and they may try to open a credit card with it. I tried to delete it but you can't do that either. This is NOT the real nfl shop that they report themselves to be but rather a knockoff located in China. This accounts for the extra charges on your card which is insurance and overseas shipping. If you do receive a jersey expect it to take about a month to arrive and there may be problems with sizing, color, and material as well as missing parts such as captain patches. If you are not happy with the jersey you receive you will be told you should sell it yourself as you will be required to pay for all shipping on the returned item as well as the replacement one and that it will cost more than your original order. PLEASE READ ADDITIONAL REVIEWS BEFORE ORDERING FROM THIS COMPANY TO SAVE YOURSELF A LOT OF HASSLE.
I also purchased from this site on 11/26/15. No confirmation. I emailed them about this and they also charged my card more than what my order states. They emailed me back that the item is not in stock even though the website showed it as such at the time of order. I have demanded a refund and filed a dispute with my bank. You can only contact them by email. And they are not the "official store of the nfl" as their website states.
So I made a review complaining that this site is a scam however I did finally receive my package. I ordered 5 jerseys an all were received in the same day in the same package. All sizes were looked like the American sizes so not too small. In my opinion the jerseys are nice but the company itself needs to work on being more professional. I had no confirmation#, tracking#, no estimated delivery time. The web says 2 weeks but they mean you will receive your package within 2 weeks after it is shipped. Once it is shipped I received an email with a tracking number and received my order within a week.
I placed an order 3 days ago and still have not received a tracking number although the site states I will receive in 5-7 days. I thought this was the NFLshop.com my daughter asked my for a Patriots Jersey for her bday and then sent me this site... They took the money out of my account but have no way to contact them other than email... HELPPPPPPPPPPPP
Answer: It's a scam. I emailed them about 4days ago an they just responded an it was a very unprofessional email "your payment went through, will arrange and update you soon thank you for shopping with us! You will get your order in 2 weeks. Jessica" I don't know about you but this does not look like a business to me.
Answer: I recently bought from NFL shop myself. Also exactly the same situation as you.To South Africa via Landmark. Did you get your order? Please get back to me via email [email protected]. I am worried I am never recieving my order.
Answer: USPS
Answer: I had to email them to get a tracking number, but they did respond a week later. I did receive my merchandise, however. This company ships from China so that is what the extra charges are for.(shipping and money conversion) I wasn't happy about that but feel I still got a bargain. It took 17 days to receive my package.
Answer: They did respond to my email about a week later with a shipping number. It took 17 days to get my merchandise. My merchandise was shipped from China so that is why there are extra charges(shipping and dollar conversion. I sure will not order from this site again. I hope this helps
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