NextdoorReviews 3,037

I love Nextdoor for its ability to provide a simple, easy-to-use social platform that connects you with your neighbors and other communities around you. I live in a big city now and I find that it is harder to get that community feel in which neighbors communicate and help each other out. The Nextdoor platform makes it easy to build a community around you, and I have seen so many great things come out of it e.g. finding lost pets, returning lost keys and belongings, and warning others of crime activity. Thank you Nextdoor!

In keeping with the truth when reporting, I want to expound on what precipitated the Nextdoor issue. Also note, I have all documentation, emails, posts to confirm what actually happened. I will be happy to provide those upon request.

As the Lead for Nextdoor, we had many inquiries from resident and Nextdoor posts from people wanting to know if the Annual visit from Santa was going to happen this year (it was suspended last year for various reasons). In attaching the link that showed the dates/times/maps of where Santa will be, someone from Nextdoor reported that I was advertising a business I owned.

That individual lied and stated that I was advertising my business which is far from the truth (!) as many know that I had to leave my career to full time care for my terminally ill husband. I do not have a business, I have no income stream, we survive on only my husband's social security.

To my community:

Pease be Advised... Nextdoor has chosen to disable my account for posting about the Santa visit... it is doubtful that I will continue as your lead since Nextdoor Corporate is hiding behind their anonymity instead of us discussing this with me 'live' from their corporate office. If you all would be so kind to spread the word, I would appreciate it. I will now focus on caring for my terminally ill husband instead of advocating for Nextdoor. Blessings, Jennifer

Our initial test case for curbing neighborhood late night vehicle prowling, break and entry and vehicle theft proved to be highly successful but still required a lot of manual effort to acquire and update resident email addresses needed for incident blanket broadcasting.

A subsequent trial was set up using NextDoor as a platform for broadcasting security video incidents and it was extremely successful.

Now over 500 neighbours in our community are updated immediately after each incident, police are using our videos to aid in more timely arrests which also is improving the conviction rate.

I see some negative comments posted by others that is misinforming... I suspect they are competing with other services and apps and Nextdoor is a threat... Try Nextdoor for yourself... If you don't like it... then cancel your membership.

Avoid Nextdoor if you value your privacy.

BTW, they also censure conservative free speech, which used to be a concern for the traditional Left. Evidently, the Bill of Rights no longer applies to the new, radical Alt-Left. Anyway, even if you did go to college in the last 8-10 years and have brainwashed into digging Bernie, AOC, Marx, Lenin, and Stalin, you still might care about Internet security and your own identity. If so, avoid Nextdoor.

So, locally in Park City, UT we have an issue with a local lead using Nextdoor for his own motives or those of his personal connections or in dispute with others. Threats are made by Private Message, Comments reported unnecessarily by folks he provides safe harbor to while he enforces the bad actions - by deleting valid posts/community threads, suspending accounts, reporting other leads who don't agree with him, he is in effect using Nextdoor (the platform and the corporate actors who enforce his actions) for his own malicious intent. Correspondence with Nextdoor corporate fails to actually read content to see his actions are unsubstantiated, their responses state policy that is nowhere to be found on their site, nor do they provide any answers beyond boiler plate copy and paste responses. In essence, Nextdoor social media platform collects ad revenue while accepting zero accountability for the actions of their Leads. They don't listen to complaints from users who rank lower than Leads. Should something happen from Lead actions or lack thereof they will claim it's the Leads who make decisions on content and share no responsibility for outcomes. Yet, they sit back and collect the ad revenue while the success of the platform is largely based upon the Leads who volunteer their time to monitor and moderate its content.

Reading the comments here at Sitejabber.com it appears this is a common complaint in many areas of the country. It's a shame, Nextdoor started out years ago as such a valuable tool for neighborhoods.

Nextdoor has taken it upon itself to decide what they believe is moral and proper versus what is "not nice" and uncivil. If posts aren't peppered with sickeningly sweet comments about how wonderful someone is for helping a poor, stray kitten, or how great their plumber is, they're pulled. The leads are impossible to reach and take perverse pleasure in blocking comments. It underscores that those who volunteer as leads have no other manner in which to prove their self worth. Silly, fluffy site.

Nextdoor has turned into a dangerous campaign tool for the recall of two duly elected City Councilmembers of Santa Cruz. The recall campaign is dominated by Leads that vote 10 to 1 to keep pro-recall posts up and they are now allowing a litany of misinformation to foment hate against these two hard-working Councilmembers.

Nextdoor has guidelines against running a campaign on the newsfeeds but Nextdoor did not stop it. They ignored their own guidelines. When there is a serious problem they should activate a procedure to deal with it and they did little other than to remove those who were speaking out and against this injustice.

Nextdoor has allowed recall members to selectively call out those against the recall and systematically had them removed. They have taken out the only defense against this terrible circumstance.

This is wrong.

The recall if it is allowed requires an elected official get at least 50 % of the votes to remain in office while allowing others as replacement at a puarality. Based on past elections candidates from a list garner 20-35% of votes and can win as the top candidate from a list. The person who is recalled cannot run.

The process is legal but not fair and has taken a big chunk out of the democratic process.

We are now having to fight for a democracy in our community thanks to Nextdoor. This has created tremendous divisiveness in our neighborhoods.

What is Nextdoor going to do to help our Community? How do you undo an injustice?

The moderator off the site at Plantation Bay in Ormond Beach, Florida, capriciously uses the "soapbox" restriction to delete resident's postings, particularly if you have concerns about the country club at Plantation Bay which in my view makes it look like she is more of an advocate than an honest broker who is looking out for the community. She has stated many times that it is a private site and they can accept or delete whatever they want to on it. It sounds like she believes that the site is unaccountable to any higher guidelines or authority that governs these kind of venues, and I find that very hard to believe as everyone and everything in our community is accountable, no matter who or what they are. She is very bureaucratic and officious, capricious, imperious even, and that is not a good fit in my mind for someone for this position. I suggest you find someone more suitable for the position and I think you will find that many people in our community share this view.