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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Illinois
5 reviews
17 helpful votes
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The True App
November 15, 2018

After being cyberbullied on the app for the past 48 hours from a dissastified customer, I decided to deactivate the account. This app has no monitoring whatsoever. People are free to name call, post personal info, deface your posts, and encourage hacking. It seems that Nextdoor allows this behaviour and looks the other way on vicous cyberbullying.

Date of experience: November 14, 2018
Florida
1 review
11 helpful votes
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I made one friendly post that says do not vote for a particular Democrat in Florida which strongly suggested that I will be voting Republican Some other user must have contacted the next door app and they responded to me and said that I was soap boxing I have never heard of the word soap boxing in my life So it's been over a week I have not been able to get back on the next door app the app has no phone number to call I sent an email and again their response was I was soap boxing I tried responding to that comment and they have not responded a second time I have a feeling at this is a app that is designed to gather democrats because as you see their home base is in San Francisco California which is a strong Democrat location so now I see why they're throwing certain people off if you give them the suggestion that you are Republican you will be ostracized And this is a true review And the next door app should list a phone number for people to call and inquire about what the problem is that has caused my app to be canceled explain to old people like me what's soap boxing is.

Date of experience: November 14, 2018
Texas
1 review
12 helpful votes
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We tried to warn others about produce issues at our local supermarket. Some of the users on the app started attacking my wife for it. When we defended ourselves, they removed the post and we were reported for violating their standards. Yet, they did nothing and idly sat by while others chastised my wife. User beware, or better, user do not bother! Further they will try and gain access to your contacts and harass all of your friends and family to download their app. And finally there is very little effort on their behalf to prevent fraud, scams, or data protection.

Date of experience: November 13, 2018
Minnesota
2 reviews
12 helpful votes
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Bc there is no "0" stars
November 13, 2018

Nextdoor for realtors is a scam. I have paid them for 3 months and not only do I not have any leads, but it shows me that they're not even promoting me in the neighborhood I'm paying for.
Now, try to unsubscribe! There is no phone number, no customer service chat, and if you go and find a video on how to unsubscribe, those tabs on the video don't even exist on the Nextdoor site.
Reporting their bad practices to my good friend the Attorney General!
Please Fellow Realtors do not fall into this sham

Date of experience: November 13, 2018
Texas
1 review
15 helpful votes
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They obtain your legal name and address, and control all your business traffic and private messages.

Date of experience: November 12, 2018
Florida
1 review
13 helpful votes
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St. Petersburg, FL
November 12, 2018

Our neighborhood NextDoor is run by a right wing clique. If you disagree with their position on posts enough times, they ban you from the app without emailing you or giving any reason. They don't respond to your emails asking why you were banned. What a nice concept that is being run into the ground at various local levels. I saw bullying, threatening and vulgar behavior by a select few who were never reprimanded and then I saw people who pointed out the opposite point of view get banned. Over and over again. Our neighborhood ND has lost many good neighbors due to the bias and behavior on this website. I'm not sure why anyone would want to spend any time on this app. It's awful.

Date of experience: November 11, 2018
Georgia
1 review
12 helpful votes
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Headache
November 9, 2018

Nextdoor Leads are way too subjective in their approach and get involved in petty things instead of handling/responding to things that become way too inappropriate. What should be helpful has turned into a complaint board and it seems way too many people look to make things about race or politics when it has nothing to do with the topic. Over it.

Date of experience: November 8, 2018
Georgia
4 reviews
30 helpful votes
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A TERRIBLE SITE...
November 8, 2018

If I could I would give them a point of a star. I feel I am kicked out for being a good. Person. STINK

Date of experience: November 7, 2018
California
3 reviews
23 helpful votes
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What ever you do don't join this site for PML. Toxic site that lets their leads control what they like and makes sure they keep the people they don't like off the site by reporting people. After enough complaints the company blocks you. The site is for childish crybabies. Do yourself a favor and skips this one

Date of experience: November 7, 2018
Washington
1 review
12 helpful votes
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Unbelievable
November 7, 2018

I got banned years ago when a neighbor called my kids a liar when they were attacked by a dog. A witness driving by stopped and saved them. The police were involved the dog was put down. She said there was no way those dogs would do that. Guess the courts disagreed. The dog ran off the property and attacked on the sidewalk while they were walking to school. I called the defaming lady out on Nextpoor and within a day Nextdoor banned me permanently. So yeah Nextdoor is ridiculious.

Date of experience: November 6, 2018
North Carolina
2 reviews
10 helpful votes
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Nextdoor Nazis pt. 2
November 6, 2018

Someone else wrote a review with the title Nextdoor Nazis, and I'll never be able to say what he said better. Very censored, creepy. The leads are right-wing women who stay at home. If you don't agree with the crowd, they say you have violated the terms of service. Yuk! I can't imagine they'll stay in business much longer.

Date of experience: November 6, 2018
Georgia
1 review
11 helpful votes
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Unless you mirror and blend in with the cliques and the Leads, they will remove your posts, no matter the topic. They can bully and shame gay neighbors, but gay neighbors can't defend themselves, no matter how diplomatically posed. It is so blatant, I can't believe they are an ongoing site. The idea is so great, they are going to ruin themselves if they do not course correct.

Date of experience: November 6, 2018
Kentucky
3 reviews
15 helpful votes
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Bullying concerns.
November 4, 2018

There are privacy and bullying concerns. Unless you're friends with the leads, if you post anything that disagrees with someone, they can go on and on attacking your credibility and get downright personal in their attacks. There is better social media out there to communicate with your family, friends and neighbors.

Date of experience: November 4, 2018
Nevada
1 review
14 helpful votes
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No justice
November 4, 2018

I just got banned from Next Door because they said several people from my neighborhood reported me as they are unfamiliar with my name. I was like 'wow are you for real?' They asked me for a government issued id that states my given name as prove. I think I got ban because I pm a neighbor asking her to feedback on a handyman she referred on the app, as I was thinking of hiring him. I believed she was unhappy to receive my pm. I did nothing out of the norm that day.

Date of experience: November 4, 2018
Australia
1 review
16 helpful votes
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Nasty
November 2, 2018

With Nabo closing down in Australia and recommending Nextdoor instead, I decided to create an account. I'd been an early adopter on Nabo and a suburb lead (member for over 3 years), read the guidelines closely and and posted a friendly introduction. When the only responses were nasty ones from 3 men, I figured I would just be wasting my time engaging there any more. I tried to delete my account, but I can't - I can only "deactivate" it. So Nextdoor gets to keep my data forever. Joy. I should have googled reviews *first*, as so many other negative reviews here all echo the same sentiments: how nasty it is. That was certainly my experience - and I only lasted a few hours before I decided to leave!

Date of experience: November 1, 2018
Arizona
1 review
22 helpful votes
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Shows your real address
November 1, 2018

The only social app I've ever encountered where it is easy to click on a name and find someone's real street address. Neighbors can not only attack your words, they can actually find you. No privacy whatsoever.

Date of experience: November 1, 2018
Texas
1 review
7 helpful votes
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B. S
November 1, 2018

I posted about how people complain about needing service for their hope and when a number is posted people say you can't post your business on here. So then why ask? Anyways I was not rude or nasty in my post and I got kicked off Nextdoor app

Date of experience: November 1, 2018
Hong Kong
1 review
18 helpful votes
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The idea and technology are good, but the level of biased censorship makes NextDoor seem like it's owned by a government run news agency.

Date of experience: October 31, 2018
Oregon
1 review
17 helpful votes
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After fighting with the site for a while it let me enter my address and then said I can't join and to go to a customer service link. This link sent me back to the page to join that will not let me join. Did this 3 times and decided to bash them on a review. They suck and must be run by total idiots. If these people ran the world we'd all be dead! They must smell very bad as I doubt they can wipe their butts.

Date of experience: October 30, 2018
California
1 review
18 helpful votes
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I've noticed that during political season on my local Nextdoor site, there's a group of people who get so wrapped up in the debate that they'll find any reason to get someone with opposing views banned. If you're looking for good discussion of local political issues, Nextdoor is not the place to go.

Date of experience: October 28, 2018