NextdoorReviews 3,037

Can I give no stars? People will report you for absolutely nothing and you will be blocked once someone complains, regardless of who is in the right. The complainer always wins, so you have these crazy people reporting everyone they disagree with in the slightest way. NextDoor is all too happy to ban people without any investigation and without even telling them for what they were banned! Overall, the app was absolutely useless - just paranoid people with no jobs reporting every sound they heard and every "suspicious" person they see, including an elderly lady out for a walk taking pictures of the snow. For Sale items ridiculously overpriced for being second-hand. Recommendations is just a glorified ad section.

Good so far. I just don't have enough time to dedicate to keep up with it. The validation of neighbors is not realistic because I just don't know them and they are too many blocks away.
I'm also not sure on the monetization of the platform is something that is clear. Like is this going to be the next facebook? Infested with ads everywhere? Is this going to be "cured" so we see only some post and not all of them?
I'm in a small town so there is not much going on anyway

I have an inconsiderate next door neighbor in the Larkspur subdivision in Leander Texas. The couple use their garage and driveway as a social hub to serve alcohol and play loud music. I recently had a sheriff deputy in my home to verify the music can be heard on the 1st and 2nd floors of my house. When I posted on the Nextdoor app about the issue I never identified the neighbors or their address. Yet the husband posted very negitive, disturbing comments on the thread. Instead of addressing his actions and harassing behavior the moderators disabled the thread. And this morning they disabled my account, because this strange person harassing me reported that I'm using a fake last name. When I'm actually using one of the surnames on my birth certificate. So not only have they enabled this stalkers behavior but their enforcing his complaint by disabling my account for using one of my 2 surnames because I don't feel comfortable using my other one, because of harassment from the neighbor next door.

And it happened on someone else's thread about a wanting to raise chickens and had my name in the response in a message loaded with exclamation points saying something akin to "learn to follow the rules or MOVE OUT!". I had absolutely never broken any such rules and then proceeded to call me "special" when I asked her to stop her defamatory complaining.

For defending myself against such defamation, I was accused of "ranting", which ND defines as:
"and usually includes a combination of the following: ALL CAPS, excessive
Punctuation, provocative language, judgmental accusations, or
Repetitive explanations."
I had used absolute no caps or excessive punctuation who would consider, say, "please move on", one of the quotes they labelled from me as "ranting", which I had used to mean "please stop attacking me and get back on the thread topic", provocative language or a judgemental accusation?

https://help.nextdoor.com/s/article/dont-use-nextdoor-as-a-soapbox?language=en_US

And the person who launched the initial attack? According to my partner, who doesn't have a suspended account, she is still there, not suspended, with no repercussions.

Lesson learned, next time I won't respond to defamation, I'll just report.

But now I can't even report my side of the story or get quotes from her defamation of myself because my account is suspended.

Now my ability to get anything accomplished on the conversation on lobbying for the new residential chicken law or farming eggs for my community, between likely neighborhood loss of trust from the false accusation and the suspension knocking me off the thread, has been greatly diminished.

For anyone who reads this, do you think Nextdoor's behavior in favoring my attacker's behavior over mine seems more in direct violation of their own definition of their definition of personal attacks than mine of saying "please move on" is of ranting?
https://help.nextdoor.com/s/article/posting-examples-disagreements-and-conflict?language=en_US

Or do you believe the damage I've done to the community by saying such
Things outweighs the community benefits of myself as a solar farm owner and vegetable farmer also providing fresh eggs, just as the original poster had suggested?

Not quite sure how Nextdoor's attitude on me aligns with their mission to benefit communities. I feel I was essentially slammed for attempting to help and, at worst, pushing aside someone demanding I not be allowed to help.

If I could rate this a ZERO I would. Their lack of responsive customer "support" is appalling. It's taken 2 weeks for me to TRY to cancel my sponsorship, and I was still charged for March. Their youtube video on how to cancel is inaccurate and suggests a cancellation dropdown button which does not exist (I have screen shot to prove this). I am disputing their charges with my bank. Clearly they do not want any cancellations, as evidenced by either lack of responses to my many pleas for help, or their delayed or rare email replies frequently referring back to a very old situation (instead of my current case) and totally ignoring the giant CANCEL CANCEL CANCEL request I have submitted numerous times. I realize that consumers and neighbors enjoy the app and the connectivity it provides; however, this appears to be at the expense of those businesses who pay big bucks to be sponsors. My ad rarely appeared, and when it did, I quickly clicked on the "want more info" button, and it went to another agent, not me! What's the point then, other than to rake in money from a slew of sponsors. Even Amazon has a phone number where you can talk with a human; only took me 5 seconds to cancel Amazon Music. With nextdoor, the battle continues.