New York Shirt Company

I ordered $50 worth of shirts June 8th 2021. Today is July 19th 2021. I have sent many many correspondences I have sent emails I have tried finding a customer service phone number I've even gone so far as to chatting with the credit card company that paid them in full. Never again. As of today still no shipping when I track it

Sorriest shipping ever never ordered from these people you will never get your order it's been 8 weeks and I still haven't received my order

I've order me some shirts from this company and I have yet to receive my shirt and they want return my money! Don't order from this company poor customer service and service period.

Ordered a shirt a month ago! Took my money real quick, but no shirt! Do not order from them! At this point I would just like my money back!

I paid in April and needed the shirts for bday in June. I no longer need the shirts my birthday has past. They are giving me excuses that something went wrong w parcel. I just want my refund at this point

Run don't order from this company you will never get your order and they will not refund your money back

They are very vague about the shipping timeline, Please read the reviews before you order Especially the negative reviews, who wants to wait a month or two for an order that claims to be shipped within the United States, I want a refund they can keep their shirts!

I am deeply disappointed in this company! You run an ONLINE business which means your orders are all shipped out.
That being said I ordered 2 shirts that were never delivered and instead of just shipping me out 2 new shirts ( which would be tax deductible under losses) u want me to pay for half my shirts again.
What lind of business doesnt care about their customers? In a single mother who never buys anything for herself. The one time I do I get screwed because there was a delivery issue. Now I'm out 30 dollars and no t-shirts. How bout u just send me half my money back. In gonna make sure everyone heres about what an awful company you guys are to your paying customers! Awful! You should be ashamed of yourselves taking money and not supplying the goods!.
I do taxes so i know this is just poor customer service and has nothing to do with money!

I ordered 14 shirts from this company on 5/13/21 had to reach out to them multiple times on finding out order number and proof of purchase since it wasn't emailed to me. A few days later I got a email saying My order would ship in 2 stages okay fine. The. I got an email saying My full order was shipped. Yesterday 5/24/21 I received my order to open and realized they sent me multiples of 3 shirts I didn't order. Rhere was no packing slip with the order and now trying to track out is a pain how do u guys not have a system to track correct orders received or shipped out and a refund forget about it. I contacted PayPal since I made the payment thru them to get an email back saying they ate forwarding My complaint to the right department for the merchant. Then i got another email from the company saying they will look into it but still nothing.

Beautiful shirts, everything was positive! Had no problems whatsoever. Tired however of seeing many bashing the company on social media. So I left the page.

Always try to correct your order if mixed up! The shirts are comfortable and was well. I like the products and wear! Will buy them again as needed

Please help! I had ordered my items back in April. And here it is almost the end of May! These T-shirts are supposed to be graduation gifts. Not only that, but I spent about $160.00 on them. Where are they? I'm home every day. No one has knocked on my door to deliver them to me. So if your showing them delivered it was NOT to my house! Please, resend these items to me or give me my money back. I'm really upset over this.

Still haven't received my shirts I've already paid for, and they still keep sending me more messages to buy more

DON'T DO BUSINESS WITH THIS COMPANY! Terrible company to deal with. I ordered 3 T-shirts April 3rd. Over a month later I still haven't received my items. When I emailed the company about my items I received a response that they are having shipping & tracking issues. Appears to be a regular problem with this company as others have stated that they have the same issues. There are plenty of reputable companies to support. This one DEFINITELY ISN'T one of them.

Order on March 30,2021 $35.51 cleared my bank on April 1,2021 as of May 6,2021 still no product, no tracking number. They say to contact them at *******@newyorkshirtcompany.com, but every link I click on does not allow me to contact them. I will not place another order with this company even if it does exist! This is a scam! I am deleting my account with them, I don't want further contact with scammers! It says I have to select an overall rating, I don't even like giving one star! My OVERALL IS BIG ZERO! All I have as proof of any order is the order

I ordered some shirts like 4 weeks ago and still have no clue when I might actually receive my order which they had no issues when they took my money but seem to have a script to send to people who aren't happy I wish I would of read these reviews before I ordered from this company no response from a real person only email and recordings I want a refund I guess I'll have to report my card stolen to get my money back this company sucks

I ordered the buy a shirt get a shirt 15% off deal on April 6th 2021. This is May 4th 2021 and still no shirts. Has anyone else had this issue?

I ordered three shirts the first part of January... here it is April 1st and all I've gotten is the run around... no shirts! I've e-mailed several times and, I swear, my answer sounds like it's being written by a 5 year old. They even sent, what I assume, is a bogus shipping label to UPS on March 22nd and no more tracking information. They have my money but I don't have their shirts! Starting to think this is a scam!

I ordered two shirts on January 24 and it is now February 18 and still nothing- e- mail said it usually takes 2-3 weeks for the shirts to be received they were fst to take my money but no word on where my shirts are

I have seen this company advertising on Facebook and Instagram for some time. Their shirts look like something I would wear and other things I saw that I would love to send to family and friends. I avoided them for months until recently, I thought I would order and possibly keep them around for future orders. I love most of what I see here and don't mind showing my faith on my clothing; it's a great conversation starter.
I ordered a hoodie from them or so I thought. What I got was a sweatshirt. When I saw the item on the website I thought it was a cute and appropriate statement for my granddaughter who had just moved into her own place. Knowing it was cold where she was I thought I ordered a hoodie. At the time I placed the order I did not recognize that there was a button to select either sweatshirt or hoodie. What I saw on the website was the hoodie. When I got the order in the mail and recognized 1- I had gotten a sweatshirt, and 2-on the website the item selection buttons, I instantly emailed their customer service. They answered promptly, first with this message. "As these Tshirts are custom made for you, no replacement or refund is possible on them. If you want we can redo your order for you."
I emailed them again and told them this was not a custom order and that I was not looking for a replacement or refund, just an exchange (sweatshirt for a hoodie). The price was the same all I wanted was a return label to return it for my desired item. I got this message back within a matter of a few hours; "I apologize but we do not have an exchange policy.
Regards
Emma Brooks
Customer Care Associate"

Their exchange policy does not match that of the company they look to be. Most companies understand that mistakes can be made and depending on how old they are, they are very open to working with their customers to assure their satisfaction; NOT this company! I am not sure how old or new they are but they miss the mark when it comes to assuring customer satisfaction.