Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Laptop Accessory

Laptop Accessory

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Laptop Accessory?
grey stargrey stargrey stargrey stargrey star

Laptop Accessory Reviews Summary

The company enjoys a strong reputation for providing high-quality products at competitive prices, with many customers praising the reliability and performance of their laptop batteries. Fast shipping and excellent communication are frequently highlighted as key strengths, contributing to overall customer satisfaction. However, some concerns have been raised regarding issues with product defects and unexpected customs fees, which can lead to additional costs for customers. Despite these challenges, the company's proactive customer service, including prompt refunds and support, fosters a positive experience, encouraging repeat business and strong recommendations from satisfied clients.

This summary is generated by AI, based on text from customer reviews

service
54
value
46
shipping
48
returns
27
quality
56

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow jake D.
Unfollow jake D.
Share Review
Report Review

Very good service!
April 12, 2020

I received the battery but it is broken but I got the money back without hesitation very good service

Date of experience: April 11, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. We will continuously make our best effort to serve you.

Japan
1 review
0 helpful votes
Follow Yujie W.
Unfollow Yujie W.
Share Review
Report Review

T440p 9cell battery
April 11, 2020

The battery arrived several weeks ago and works perfectly for the moment. The seller is also very responsible.

Date of experience: April 10, 2020
France
1 review
0 helpful votes
Follow Emmanuel B.
Unfollow Emmanuel B.
Share Review
Report Review

I made a misteke during the order they managed to fix it after only few emails.
I'm using the battery for 2 weeks now and every things is working normaly.
Only the delivery was longer than expected but but with the world's situation it's still ok.

Date of experience: April 6, 2020
Germany
1 review
0 helpful votes
Follow Till W.
Unfollow Till W.
Share Review
Report Review

Ordered a battery for my laptop which unfortunately turned out to mit work together with my hardware. Receiver a full refund after a pleasant exchanged. Would definitely buy here again!

Date of experience: April 4, 2020
Jim R.
AE
1 review
0 helpful votes
Follow Jim R.
Unfollow Jim R.
Share Review
Report Review

ordered a laptop screen BOE nv156fhm-n46. despite coronavirus epidemic, it took about 10 working days (which was the estimate arrival time) with it very tightly packed and secured inside a box+some hard paper cover. it had like 6 layers of bubble wraps around it. have been using for about 3 weeks and have absolutely no issues. best quality, right item. no single scratch or damage.
also customer service is excellent. my small questions were replied every time which I was very happy about. very trustable source and will order one again in future if needed.

If you dont live in the USA or canadda, this is the cheapest, most reliable and TOP source for laptop screens.

Date of experience: April 2, 2020
NL
1 review
0 helpful votes
Follow Bas v.
Unfollow Bas v.
Share Review
Report Review

Great service
April 2, 2020

Accu defect.
Na mailcontact
Gelijk netjes geld terug en goed te woord gestaan erg vriendelijke mensen

Date of experience: April 1, 2020
GB
1 review
0 helpful votes
Follow Azhar A.
Unfollow Azhar A.
Share Review
Report Review

Found the battery I needed and it was the cheapest new battery that I could find on my search.
The communication was fantastic.
Great Seller

Date of experience: April 1, 2020
Lucy n. Laptop Accessory Rep
over a year old

Looking forward to doing business with you next time, thank you!

LA
1 review
0 helpful votes
Follow Zigrin O.
Unfollow Zigrin O.
Share Review
Report Review

The battery I've ordered is in good quality and the customer service always replied me emails for tracking issue.

Date of experience: March 31, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. We will continuously make our best effort to serve you.

NL
1 review
0 helpful votes
Follow Oliver V.
Unfollow Oliver V.
Share Review
Report Review

Good place
March 25, 2020

Honestly the only place I could find my battery for this price. I was a bit sceptical at first since it was way cheaper than competitors. But it arrived and gave new life to my laptop. If i need a new battery in a few years. This will be the first place i will look.

Date of experience: March 24, 2020
Lucy n. Laptop Accessory Rep
over a year old

Well, thanks for sharing your feelings. We always provide good quality items in best price. Have a good day and take care!

France
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

Bien
March 24, 2020

Rapide et sérieux pour l'achat d'une batterie tablette. Ils m'ont contacté pour connaitre le nombre de slots qu'il y avait sur l'ancienne batterie, j'ai apprécié.

Date of experience: March 24, 2020
NL
1 review
0 helpful votes
Follow Ronald K.
Unfollow Ronald K.
Share Review
Report Review

Very good services
March 24, 2020

When there is a problem they save it very correctly and very quick. They answering the mail within a day and solve the problem

Date of experience: March 24, 2020
Germany
1 review
0 helpful votes
Follow Rolf N.
Unfollow Rolf N.
Share Review
Report Review

The battery in this laptop was going weak, so depending on my good experience with my last purchase I came back to this shop and ordered again for a very fair price, quick and safe delivery. The replacement battery fitted and functions without problems. This shop is on top of my preferred list!

Date of experience: March 9, 2020
Lucy n. Laptop Accessory Rep
over a year old

Many thanks for your order and patient waiting. We will always try our best to do better!

Sweden
1 review
0 helpful votes
Follow Henrik l.
Unfollow Henrik l.
Share Review
Report Review

Good help
March 4, 2020

When i got my battery, it did not work, so i send them i mail, no problem we send you a new battery no problem

Date of experience: March 3, 2020
Sweden
1 review
0 helpful votes
Follow Georges K.
Unfollow Georges K.
Share Review
Report Review

Perfect buy
March 1, 2020

Excellent seller with an extraordinarily support. They offer good service and professional handling of the purchase. I definitely recommend them.

Date of experience: February 29, 2020
Greece
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

I couldn't get the battery due to a shipping problem in the mail.
But when I sent an email to inform about the situation, the very professional and kind team gave me a quick and great support! After I contacting the service team, the battery was released by customs and shipped the next day!
I liked the quick responses from the customer service team. I will sure buy again from the site!

Date of experience: February 25, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and time. Yes, we try to provide good solutions if any problem caused.

Germany
1 review
0 helpful votes
Follow Lars M.
Unfollow Lars M.
Share Review
Report Review

They reconfirmed the correct choice of my laptop replacement battery (by asking for fotos of the old one) and informed about possible shipment delay due to Corona. All with minimum reaction time. The item arrived within the promised time line and was claimed correctly to pass through customs (shipping to Germany). I exchanged the battery (perfect fit), charged it and it provides a battery Life as good as new (if Not better). All thumbs up from me!

Date of experience: February 24, 2020
NL
1 review
0 helpful votes
Follow Hond D.
Unfollow Hond D.
Share Review
Report Review

Fast responses
February 21, 2020

I had ordered a battery and it came late but it stil came. Love the fast responses of the customer service.

Date of experience: February 21, 2020
Lucy n. Laptop Accessory Rep
over a year old

Sorry for the delay, due to the outbreak of Corona-Virus. And thanks for your waiting, Pls take care of you&your family!

Spain
1 review
0 helpful votes
Follow Rick S.
Unfollow Rick S.
Share Review
Report Review

Exactly what I needed, great item and quality as advertised. Smooth operation, exactly what I needed. Totally reliable seller. Thank you!

Date of experience: February 17, 2020
NL
1 review
0 helpful votes
Follow Martin J.
Unfollow Martin J.
Share Review
Report Review

Good service and contact
February 7, 2020

I was helped professionally and with any issues, they come up with a good solution. Great to do business with.

Date of experience: February 5, 2020
Italy
1 review
0 helpful votes
Follow xxx m.
Unfollow xxx m.
Share Review
Report Review

La batteria ha subito un ritardo nella consegna perchè era stata bloccata alla dogana, ma joe mi ha seguita in tutto interessandosi della situazone con diverse mail. Il prodotto è arrivato e funziona perfettamente.
Nella confezione erano anche compresi le leve per aprire il lettore e il cacciavite di misura per montare la batteria
Sono veramente soddisfatta dell'acquisto

Date of experience: January 30, 2020
Lucy n. Laptop Accessory Rep
over a year old

Grazie per il tuo ordine e attesa. La maggior parte dei pacchi sono direttamente
Rilasciato dalle dogane locali. Inoltre proveremo il nostro sforzo per servirti bene!

From the business

We have been engaged in the battery and charging field for 12+ years, 250,000+ orders, 300,000+ laptop battery models, all our hot products are stored in the local country warehouse, customer's satisfaction is our eternal pursuit!