NetgearReviews 21

I bought a new router from Netgear. I had trouble with it blocking me from getting online. It was connected but would not allow me online either thru wireless or Ethernet. I called as I was within the three month help for free time period. Each time I had to go in and change multiple settings. Every employee I spoke with (some very hard to understand as they obviously outsource this portion to another country and use ore fabricated responses which are not helpful) assured me it was fixed. It still is not fixed. The last time I called, rather than saying they will check back in on the problem, etc the service person tried to sell me an expensive contact to extend the service time. Why would I want to spend my money on something like that when I had a free month left? So that left me feeling like they were trying to take advantage of me. So to sum up, product doesn't work like it should ( cable internet has been checked and is fine. 0, customer service difficult to understand and harder to get a straight answer due to "pre fabricated answers", and tried to take advantage of me and sell extended warranty a month prior to my free one expiring ( if this wasn't good in a month, shouldn't they replace it?). I will not be spending my money on Netgear again. I will purchase a new router and hopefully get my issue solved.