Naturalizer.ca

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Naturalizer.ca Reviews Summary

Naturalizer.ca has 3 customer reviews and ranks 421st in the Shoes category.

Canada
1 review
0 helpful votes
Follow Megan N.
Unfollow Megan N.
Share Review
Report Review
Worst customer service and consistently declining quality
November 13, 2025

Stay away from Naturalizer. The quality of their offering has been steadily declining for manybyears now and forget getting any kind of cistomer service from them. Their staff are very rude and no one knows whats going on. Email and phone service type are handled by completely different groups. Emails are never responded to and phone calls are "escalated" to nowhere. They do not care about their customers. Dont waste your time, your money, or your sanity.

Date of experience: October 24, 2025
NL
3 reviews
3 helpful votes
Follow Sara G.
Unfollow Sara G.
Share Review
Report Review
Classic Shoe
April 29, 2019

Thanks Naturalizer. I got my package of 3 pairs after 15 days. I love the shoes. Very classic. But you sent in the notification of delivery when I got the package already.
And hope you can do better on packaging next time. It was damaged.
Thank you

Date of experience: April 26, 2019
Canada
3 reviews
2 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review
Satisfied
February 26, 2018

Online Purchases (3 shoes) from Naturalizer was, for me, always Satisfying,
The Delvery was prompt, very prompt in fact, and the fit of each shoe was
Comfortable, Well Made, as described and this Customer would recommend
This Brand in a heart beat.
Thanks Naturalizer.
Patricia Wood

Date of experience: February 26, 2018