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National Geographic has a rating of 1.9 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with National Geographic most frequently mention and customer service. National Geographic ranks 181st among Magazines sites.
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Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.
I am very upset about the two National Geographic junior metal detector I purchased for my grandsons! They did not work at all and my grandsons were very upset and frustrated. I assumed by purchasing a toy by National Geographic that it would of been higher quality! I JoEllen Kelly *******@hotmail.com
Absolutely rubbish glass stones painted. Not one crystal or gen or even rock that was real. Extremely disappointed, don't waste your money
If I could give a zero star, I would. I have traveled with Abercrombie and Kent, Micato, UCLA Travel, and others and by far, this was the worst trip I have ever been on. Maybe it was due to the recent sale of Nat Geo to Disney. Maybe they were good before they sold out. I traveled with another couple who agreed. Cellophane wrapped cold sandwiches from gas stations for lunch, no bottled water, missed meals, rude tour guide, and forced masknig in private transportaion despite being fully vaccinated and only among other vaccinated friends. I thought maybe it was a one off, but the way Nat Geo treated me after the trip, I don't think so. This was a $6,250 per person trip and they offered me a $250 refund even after acknowledgeing the mistakes that were made. Don't use National Geographic. Use Abercrombie and Kent or any other high end guide service.
I got into a discussion with a friend and we were uncertain if Mantis Shrimp had compound eyes or not. I typed a simple query into my preferred search engine and was referred to National Geographic's web page which would not let me read the article until I provided an email address and signed-up for... whatever.
Now, I get it. They are providing a service and providing an email address is hardly a burden. I'm just sick of feeling that I can't sneeze, at a time where internet security experts are reminding us to be more discriminate while online, with having to provide anybody and everybody that asks with all the details.
Incidentally, Mantis Shrimp have compound eyes.
I have never before been a subscriber, but has always been interested in traveling, nature, animal kingdom and cultured, so I finally decided to subscribe thinking I will be getting a magazine about all those. Boy, was I wrong. The first issue I received in the mail had absolutely nothing in it that interested me. It was mostly political nonsense that we've been bombarded by on social media and news. I was so disappointed, but thought it might get better in the next issue. The second issue I got was a bit better. Or at least I thought so looking at the cover. When I opened it, I had to turn many pages dedicated to political propaganda to get to the good stuff. And while there was some good stuff, there wasn't enough good stuff. In two issues, there was 90% political propaganda and 10% good stuff. I will absolutely not be renewing the subscription. This magazine is complete garbage. If I wanted to waste my time with politics, I'd be watching the news.
I have been receiving spam emails from National Geographic for years.
National Geographic does not verify email addresses. Anyone can sign up with email addresses that do not belong to them.
Once they have your email, they send you 3 emails a day.
Their unsubscribe function does not work, the spam simply continues.
You can contact NG to have your email removed manually but as soon as someone else plugs in your email the flood of spam resumes.
I have been a National Geographic member for 55 years, from the age of 10. In the past several years I have found the magazine has lost focus to it's mission and is is now trying to compete with Vogue or the New Yorker. For most of the past year I have looked briefly through the magazine a have thrown them into the trash without reading a full article I will not renew the magazine and will not go on any trips organized by National Geographic.
The left wing political spin on Ever topic, has gotten almost cult like in its Ideological fervor for Globalist, left wing Politics. National Geographic, is meant to be Geography, Archaeology, and Anthropology. Not another platform ruined by biased politics.
DO NOT publish this book! This man has flip-flopped more than a pair of sandals in Summertime! Wake up people!
Been a NatGeo subscriber for many years. However since Covid epidemic and George Floyd incident NatGeo and many other iconic, non-socio biased US publications have focused almost exclusively on social and political events. I fear the editorial management staff have gone off reservation. Its a shame but I'm not renewing my subscription
I used to really enjoy National Geographic and gave my daughter a subscription in 2018. Unknown to me they automatically enrolled me for renewal and I didn't find out until 2020 that I already paid for a subscription for 2019. She had moved half way through 2018 so I've paid for for an extra year. Called customer service and they did nothing for me. I feel like it is very underhanded to automatically renew with a gift subscription. Very disappointed in this company!
I have been a NG subscriber for ever. My favorite magazine by far. Recently I wanted to gift a NG Kids subscription to my grand kid, so had a question about payment method. I sent several emails regarding that. All you get is an email back saying that your email has been received and customer service will respond to it soon. That doesn't happen ever. Another comment I have is the NG subscription rate has gone up tremendously. I am not sure if I will renew my subscription anymore.
H. G
I only purchased this bull crap because Geico told me I could save money every month on my car insurance. I was told the 1 year subscription cost 12.01 so I decided of course I want to save money. When I went online the price stated 12.01 so I signed up, after checking my account today Geographic has 13 Pending charges at 13.01 each on my account. That's 169.00 dollars and being that they did this. Each of those charges is costing me 38.50 that's 500.000 dollars IN FEES because I only had my bill money in my account for the month and that's not even on top of the 169.00 they charged me for the subscription WHICH SHOULD HAVE BEEN 13.01 A YEAR that's almost 700.00 that I have to try to pay my bank back I'm pissed! I only had enough money in my account to pay my bills now everything is gonna bounce and I have to pay all those fees back. When I called geographic I was told they only see one charge it's nothing they can do, I don't care what you see I'm looking at my back account and You or someone working for this place continued to pull money from my account for almost 20 hours straight! Every hour they pulled money FROM MY ACCOUNT thank god I looked before banks closed so I could drag myself to the bank and I don't even feel good today and put a hold on my account so they can't keep pulling money otherwise who knows what would have happened. I called Geico and I'm waiting on a supervisor to call me back to make them aware of this type of fraudulent activities geographic is practicing. Instead of saving money geographic has put me in a financial disaster. I recently loss my 15 year job due to COVID-19 like soo many others so I was excited that I would save a little money but instead of saving they have cost me hundreds of dollars in fees. THANK YOU! They charged my account OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER! That's 13 OVERS THE EXACT AMOUNT OF TIMES THEY CHARGED MY CARD AND THEY WONT DO ANYTHING TO HELP ME. This is my second review I've posted today and I'm gonna continue to post on every site I can to make innocent people aware of this. I'll also be contacting the BBB to show them exactly what geographic has done to me, I'm single I don't get any help from anyone if I had the money in the bank I probably wouldn't care that much BUT I don't, I'm flat broke and the money they took from me was for my car note and rent so now my next 2 unemployment checks are gonna go to bank fees thanks to these SCAMMERS! PLEASE DONT BUY FROM THIS COMPANY BUT IF YOU DO MAKE SURE YOU HAVE EXTRA MONEY in the bank so you won't be in the same situation as me. GOD BLESS US ALL. You would think being that the world is in a pandemic companies wouldn't do sh** like this but they are so just beware. Thank you National Geo. SCAMMERS that's a dam shame they would do something like this. When I talk to Geico I'm gonna suggest they don't do business with this company. There are other companies such as People Magazine Us Weekly etc. that they can do this exact same thing with ( save people money) that WONT DO THIS TO THERE CUSTOMERS BEWARE PEOPLE!
We have been a valued member since 1965 according to our last notice in July of this year. We no longer have a subscription to ourselves but send it to our son. The notice says the price is 27.00. I called and charged the amt to our credit card as I have always done for years and years. Our acct came in and we were charged in USD not Canadian funds. We have never paid in US funds. They tell me that I am charged because I used a credit card but if I send in a cheque it would be Canadian funds as written on the notice. No where does it state this on their notice. They even provide a section where one is to write the credit card numbers.
We have cancelled our subscription and they tell me I will receive a refund.
Shame on the National Geographic for the underhanded way of treating a long term client.
The National Geographic of old is gone for good. I recently signed up for a $12 digital subscription and they charged me 3 times. $36 gone from my bank account. Multiple calls and emails to their foreign Customer Service department (not based in America, shame on you) have not resulted in a refund. I found multiple complaints and reviews across the internet from people who had similar experiences. This same thing happened to me a few years ago from National Geographic. All I can do is warn other people. It pains me to say, National Geographic is now a scam. Save your money and your bank account information.
I buy these magazines because of 2 reasons: their BEAUTIFUL pictures and great articles about stunning places around the world. This modern world gives us the opportunity to choose what we want to see or read, but I also like that an important entity like NATGEO shares/tells you about the amazing things our world has :)
I absolutely love this magazine since I was in high school. NatGeo is one of these "old but gold" things. I definitely recommend everyone to make this magazine a part of your life, too. It is educational and entertaining at the same time.
National Geographic has been part of my life since an early age. My parents used to buy every issue. Nowadays, I continue with this family tradition. Buying each issue of this incredible magazine is worth it. It has beautiful photos that take your breath away and fantastic stories behind. Every time I read this magazine I learn something new!
National Geographic has always been a part of my life and will continue to be one. If you're looking for stunning photos or information about the world that is relatively unbiased, this is the site that will not disappoint. National Geographic's magazines are also a must-read. They're very informative and interesting. Every photo of theirs will make you feel awed.
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