NameSiloReviews 42

I have reported scam websites registered with them and they have done absolutely nothing. They should deactivate the domain name like any responsible registrar would. One of the scam domains is shopify-8.com
If you host your website on the same shared server as one of the scam sites your website and email will be blacklisted.
AVOID THIS COMPANY!

Namesilo is a scam they have deactivated my domain without notice for no reason. I see they have done this to many other customers as well. Would leave negative stars if I could, Beware this is your Warning Namesilo is a Scam.

I alerted them about a SCAM website that pretend selling "ATA" cryptocurrrency but never send anything.
I already alerted hostinger about the same website that was hosted in a different domain and they removed the scammer account within 1 hour. I was a victim of their that scam
Now, the scammer is using the same website with a new domain on namesilo.
Namesilo refused to do any effort to investigate the scam and take down the scam website even though I gave them all evidences.

Dsn record and modification are so buggy and troubles with sites builders! Stay away! Verification take sooo long, and most of site host wont recognize their setup. Your time is precious, just by your domain at a trouble free registar.

Namesilo locked my account with my 17 domains on it(1-10 years old) because someone wrote abuse about one of my domain(I suspect someone got envy for my 3letters name domain and wrote abuse exactly before 1-3 days of expiration of this domain to steal it after for their brand).
I cannot get access to change ns records of rest domains, neither pay for extension, neither transfer to another registrar.
I don't know what to do, they just ruined my business in one day completely.

I moved all my domains from Godaddy to Namesilo. It is not asking stupid prices for stupid reasons like other mass saler platforms. Once I lost my password, it asked me one of my previous payments record and id photo which I found quite reasonable. This is what they should do or else you would see your account gone to someone else who is faking you.

Namesilo locked my domain, refusing to move it, asking x10 of the original price, they say that its on their policy locking domains and keeping it locked for months asking for 70$ in order to unlock them.

I asked them for transfer code but they refused to give me, their panel is very poor and my expiriance is the worse. PEOPLE HAVE TO CARE ABOUT HIDDEN FEES when they buy from them.

This site has the worst customer service I've ever seen. Customer service representatives are not helpful and refuse to help you. I've tried contacting them through chat and email, and they're rude, cold and refuse to provide solutions to simple problems. They still haven't given me a refund, even though I've tried getting a refund through the Order History, contacting the customer service chat, and contacting them through email. Just buy a domain and web hosting elsewhere, seriously. You'll regret it. It's not worth the trouble.

I was a domain reseller with namesilo. I lost my password. When I tried resetting it using my email, it was such a hectic process. They asked for my ip address, proof of payment etc. It was just so annoying for such a simple thing. And it's not even worth it. Their coupons for bulk purchasing are trash, you save only like 3 cents. Website interface is terrible. I mean there are literally thousands of other better options. Namesilo is just not worth it

I bought a domain for 100$
When I wanted to transfer this domain to a german hoster, they told my, the domain is not my any more, another agency has now the rights.
I was NOT informed of ANY deadlines or got any information about the depending delection.
100$ gone
Seems like I am not the only one who got ripped of...
The costumer service is - so to speak - not existent

NAMESILO IS A BIG SCAMM DO NOT FALL. THE WILL ALOUT YOU TO BUY DOMAIN AND AFTER HAVING GOOD BACKLINK THE WILL DEACTIVATE THE DOMAIN AND START SELLING THE DOMAIN. DO NOT BUY DOMAIN OR HOSTING HERE

They will auction your account immediately after expiration no matter how long you have been a customer. Not to be trusted with your domain! G

Left me on my own with unusable domain and wasted money.
Left me on my own with unusable domain and wasted money.

I have purchased. ICU domain at NameSilo.com. After some time domain stopped working with no reason and without any preliminary warnings or smth.
Support just told me this is registry issue and I will not receive any real support from NameSilo.com. ICU registry won't talk to me. Domain not working, money wasted. Do not recommend.

Interface and console are NOT user-friendly. Knowledgebase and help files are mostly useless. Takes hours to figure out how to do something unless you're a pro.

They provide EMAIL SUPPORT ONLY as are NEVER ONLINE FOR CHAT - even in the middle of the day. No phone support whatsoever either. Even in a crunch when begging for help in email. Takes way to long to get responses.

Go find another company who cares about their customers!

I've been a customer of Namesilo for a few years now. I switched over to them from NameCheap after they repeatedly let me down on the support side. Namesilo is pretty awesome in that regard. I've only ever talked to support twice, but both times they were able to help me out relatively quickly. They have two-factor authentication which is a great thing for security and overall they have great pricing for their domain names. Really have nothing to complain about them at all. Would highly recommend them.