NamasteticsReviews 146

Never received the leggings I ordered was advised by the shipping company to contact Namastetics so they could investigate the issue after multiple emails they have never gotten back to me! No replacement no refund no contact nothing. My advice is to buy leggings from other fantastic and reputable businesses!

I was really excited for this. I had seen the ads on fb and ig dozens of times and clearly should not have fallen for it. I ordered a bra and leggings. Size guide for bras says XL is for D-DD so I ordered that one. It is so tight and I am popping out of it. Products are clearly not intended for anyone bigger than a B cup. The leggings I ordered were obviously intended for someone who is 6' tall, there is so much extra length it just looks ridiculous. The material is comfy, not sure how long it will last though as I haven't even tried working out in it yet. If you are not shaped like a model, I would suggest getting workout clothes elsewhere.

I orders genie pants and a one-piece on May 31. I received my merchandise on June 10. The quality is very poor, thin, weak material and sizing is inconsistent - size medium too big, XL too small. When I contacted Namastetics on June 11 to return the merchandise, I found out only merchandise credits were available and no refunds. Rather than lose money, I exchanged my merchandise for something else. They received my returned merchandise within a couple of days. Today is July 11 and I've yet to receive even email confirmation, order no. Or tracking no. For the new merchandise. Each time I reach out, I'm told the merchandise will be "shipped today." Namastetics is ripping off patrons and has no desire to provide quality products or care. Buyer be very wary. This is not a professional, reputable business.

Unfortunately when I received my genie pants the material felt extremely low quality, thin and rough. When I went to return the product they explained you can only get store credit. That in itself seems ridiculous, as an online retailer you should expect people need to be able to try something on before knowing if its fits them and not forcing someone to spend money when it doesn't fit or it's just terrible quality. As other reviewers have stated you receive a coupon which can only be used once so your next purchase needs to be that amount or you lose money. Unless you are absolutely sure what you are ordering you will keep I would not order from this company. Plus there are plenty of other companies out there who understand customer service, spend your money elsewhere.

I was excited to order a cute pair of overalls after seeing them on an Instagram ad. However, when I received them the size wasn't quite right. I contacted namastetics & found out that they do not offer refunds. They offer store credit or a replacement. I shipped back my original order & saw via the tracking number that they had received it. A week later I finally contacted them regarding when I would receive my store credit.

Turns out they give you a coupon code that is worth the amount of the original purchase... The problem with this is that it is one time use only. So unless you buy something that is the same price you will lose money. I decided to just buy the same product in a different size so I could at least break even, but then they charged me for shipping (which was free on the original order). I learned my lesson... Never ordering from a company without checking the reviews again.

I bought several items and one was sent in a size I did not order. I emailed them many times and they take at least ten days to respond to each email. They asked for "proof" that they made a mistake as though I'd scam them or something, so I sent them a photo showing what I had ordered vs what they sent. They stopped responding to my emails. Then after some emails threatening to leave bad reviews online they again took two weeks to respond and offered that they cover a portion of the return shipping. They are the most unprofessional online store I have ever dealt with. Not only are they reckless with their shipments, they expect their customers to shoulder the blame and pay to have the mistakes rectified. They are refusing to give me a refund after they clearly sent me an item that is way too large for me to wear.

If I could give 0 stars I would. This company runs a scam business. I can't even get into the quality of the product because the items did not run in size correctly for my daughter. Should have been a simple exchange but they will not make exchanges or returns possible. Their website states to just call or email and get a return label sent to you. They will contact you back after a number of days and tell you the label will be sent in another email. That never happens. They will send you subsequent emails telling you to check your spam folder instead of just re-sending the email. Why? Because they are stringing you along so you get past their no returns after 14 days policy. If you also notice on their return policy they don't give you an address to send back the items on your own. It states the address will be supplied with the return label. Good luck getting that return label. You can't believe anything on their website including that the company is now transitioning to a move to Canada. Most likely a fraud as they bounce around locations to hide their bad business disputes. If you are lucky enough to order an item that fits just believe the other negative reviews on here stating the poor quality these clothes are made of. I have no doubt that if the items we ordered actually fit my daughter they wouldn't last long anyway. This company should be ashamed of themselves. One more thing on 1/1/19 I seen, what is more then 99% likely, a fake review on here from the company themselves with the reviewer actually having a similar situation as I have with the leggings being a little too small for their daughter and then raving how easy it was to get an exchange. Wow that's just insane if they read all my emails in hopes of getting an exchange and that gave them an idea for a positive review theme. Poor low lives!