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Received a letter My Prepaid Center card as part of a Verizon settlement. Unable to access the card when acting the card, unable to reach support. Because I could not access the card online I requested a physical card in which I was charged a ridiculous fee without notifying me until after the request. No way to cancel the physical card, and the customer support number does not work. I have a card coming with a whopping $1.10 balance.