I reached out to the support staff at mypersonality.net after seeing reoccurring charges in my bank account. After 36 emails, 5 different "support" staff members telling me they can't find my account, (and whose emails were associated with "PersonPay"?), and 3 weeks of frustration and confusion, I have finally just been told my "subscription" was cancelled. I really hope it's true since they didn't provided any further confirmation besides "we've cancelled it". They also did not tell me what email address my account was even found underβ¦. This company was a nightmare to work with.