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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Easy to use
Job descriptions to use on your resume
Hopefully this will land me a job!
Very professional and easy to use and the tips were extremely helpful
Thank you for your review, glad we were able to help, Kyle.
Super easy and helped me update my resume so it looks very professional!
Madeline, we are so happy that we were able to help you with your resume.
There are some features I would like to add or change, such as to add a job title under may name, I would also like to add a link to my Linkedin profile
Hi Stacy,
Please contact us and one of our agents would be more than happy to assist! Also, you are able to make edits in the download Word version of the document! We hope this helps!
https://www.myperfectresume.com/contact-us
Templates where quick and easy to use. The expert suggestions where a real life saver.
We are happy to hear you found it quick and easy to use, Danielle.
Site says free, but however, you have to pay. This is misleading and considered false advertisement.
We are deeply sorry to hear that you feel this way, Mark. We certainly do not false advertise nor mislead our customers, please know that you are able to download your CV in plain text. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first.
First time for everything, it took me a while to figure out that I could add descriptions to my personal experiance.
Hi Ron,
We appreciate your feedback!
Super easy to use and great results, especially for the cheap price!
Hi Bella,
Thank you for all your awesome feedback! We greatly appreciate it!
Be very careful with this company!... They lead you in by saying it is free, then charge you 1 or 2 euros and then after 1 week start charging you over 25 euros per month... it took me over 12 months to realise and when i did for ages they refused to refund me... then they have now only refunded me 5 out of 13 payments that were taken from my account without my permission... this is the worst thing, they ask for your card information saying nothing will be charged and then without your pernmsission start to take the monthly payments!
Hello Charis,
Upon signing up for the 14-day trial, we notify customers that at the end of the trial, the subscription is set to auto-renew at the regular rate of the subscription. This information is stated in several areas during the sign-up process and the billing schedule is also included in the confirmation email. We would be more than happy to look into your situation and ask that at your earliest convenience, to please send us your Account ID or the email address associated with the account directly to: [email protected]. Thank you.
The site is very comfortable but there should be more subscription options. The ones offered are too expensive, considering the fact that this is a site to help people find jobs... so most users probably can't afford to spend $80 up front plus $5 a month... or $24 a month.
We want to thank you for sharing your feedback with us, we are always open to new suggestions on ways we can improve, Svitlana.
Loved the way they made great suggestions my resume is looking stronger now
Thank you for the kind words, glad we were able to help make your resume even stronger for potential employers, Pamela.
Very helpful and a website willing to help you strive for success.
We strive to provide the best experience to our customers, your feedback helps make our service even better, Cynthia.
Really great resume building website. This site is easy to use and navigate. The finished product looks great
It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Ryan.
Quick Easy Fun and fast... now I hope I can find what I did!
:)
Thank you for letting us know how much fun you had while creating your new resume, Diana!
You guys do a awesome I'm very please. 2 thumb up.
Way to make our day, reviews like yours keep us going, Lisa.
This was a quick easy efficient way to get my resume done thank you
We are happy to hear that you found our resume builder quick and easy to use, Kathryn.
Excellent guidance but clumsy to use. Not quite as quick as advertised when building the resume from scratch.
We greatly appreciate your honest feedback, David! Thank you!
This builder completely took the hassle out of building and updating my resume.
We love this kind of feedback, Denis! We're thrilled to hear that you found our resume builder so useful and thank you for sharing!
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


Thank you for trusting us with your new resume, Kelli.