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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Its one of the greatest websites that I have ever used
Thank for this
I like the product but when I found this via google search it literally says HUNDREDs of FREE resume templates and you don't find out you have to pay until you;'ve already spent an hour setting it up.
So thanks for helping but your marketing team should feel bad about their SEO.
Hi Shirley,
We apologize if there was any confusion. The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
So easy to create a resume, there is a lot o help options
We are always here to land you a hand with your resume and cover letters, Poko!
Amazing way to get yourself noticed and have a professional resume to continue growing with you 10/10.
It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, David.
Just the help I needed at just the right time. Thanks
You're welcome we’re always happy to help, Eric!
Easy and good
Would have been nice to know the cost at the beginning
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Birgit.
Very easy to use. I would recommend it to anyone needing a professional looking resume. Options for pricing excellent. Thank you for this service.
We appreciate your detailed feedback, Elsa! Thank you!
The resume template was easy to edit with great options!
We appreciate the wonderful feedback about our resume builder, Begay!
One free copy would be nice. I didn't realize it was a pay service.
Thank you for sharing your feedback, Kathleeen, please know that for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover-letters, but these features are NOT listed within the free account.
I was lucky to come across this, i am a fan of the words.
Thank you so much for the kudos, Rockwell!
I was lucky to come across this, i am a fan of the words.
I haven't made my own resume in years so this site is a great guide and really put together the kind of resume I wanted.
We're thrilled to hear that you had such a wonderful experience with us, Aileen! Thank you for sharing!
Very Easy to use and so far very happy with the resume produced.
It’s great to hear how pleased you are with how your new resume turned out, Derek.
Such pretty outlines! The skills and job descriptions were so helpful to me. I haven't had to make a resume in years and was SO lost. This made everything easier and make me think longer and more positively on what I have to offer an employer.
We appreciate you taking a moment to share your overall satisfaction with us, Malori! We are wishing you the best of luck in your job search.
Easy templates and very logical directions that made the whole process easy
Just what we love to hear, Spencer! Please let us know if you need any help in the future.
You people are fully cheater. Not making someone's life better. Today your company cheat from me $24 without informing anything. This types of bull$#*! and worst websites just doing fraud money from others credit card.its just frustrating. I need my $24 back because i dont do anything from your website nowadays.
Hi Kausar,
We apologize if there was any confusion on the terms of our subscription. Upon signing up for the 14-day trial, we notify customers that at the end of the trial, the subscription is set to auto-renew at the regular rate of the subscription. It may be canceled at any time. The billing schedule is also stated in the confirmation email.
Super easy and fast! Everything I needed. Thank you!
You're welcome, Sandra! Thank you for sharing your satisfaction with us!
The resume heading and the resume itself, looks so profectionally do. I couldn't have did that great of a resume on my own.
Thank you for taking some time to review us! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better, Miriam.
Great UX, would highly recommend for anyone to use to update their resume.
We deeply appreciate you recommending us, Keegan! Thank you.
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Thank you for rating us four-stars, Gabrielle.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


Thank you for the awesome feedback, we rely on input from customers just like you to make our service even better, Yeasen.