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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Needed specific details to be clear and easy to understand by a recruiter and this platform provided me with the tools i needed
It's stupid that we're billed $24.00. It's "FREE"?
We appreciate your feedback and we regret to hear this, we’d like to help you address your concern so you can have a great experience with us, Amanda. You are able to download your CV in plain text. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first, please know that our 14-day trial fee has a 100% money-back guarantee. To avoid any recurring charges simply cancel the account before the end of the trial period.
We are deeply sorry to hear that you weren't able to access your new resume upon completion, Eleesa! We would be more than happy to help you retrieve your document, shortly, you will receive a direct message so we can look into what’s happening for you.
Great templates, easy to understand, fast, the perfect resume builder for young adults looking to start a life as a contributing citizen.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Maria.
Much needed help! It's been over 20 years since I've had to create my resume, I had no idea where to start.
We’re always happy to help, Andrea!
This is a very simple format that helps to create an outstanding final product. Love it!
Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Michelle.
My resume is too lengthy I must shorten it tremendously it is too good to be authentic although it looks good it's too much
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Stephen.
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Thank you for rating our services, Vionda! Please let us know how we can improve your experience with us.
Very helpful and modern site.
Easy to construct a resume'
It was our pleasure to help, Roger. Thank you!
Its a very good site to create a well designed resume
We truly appreciate the 4-stars, happy customers make our days brighter, Pamela.
This sight said free resume creator. I spent an hour on it before it told me I couldn't save it without purchasing it. So I guess your not technically lying because I was able to create it for free just not get it for free. Clever word play. I am sure several corrupt companies do it though to avoid law suits. Try telling the truth next time because I am telling everyone I know this is not free.
We regret to hear that you feel this way, Jocelyn. Under no circumstances do we lie to our users. Our basic access accounts allow users to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
We can't wait to hear it, Kevin!
As a fair practice, you should tell upfront that downloading the resume will be chargeable.
Our site is free to use, Manoj. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result! We are always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Great website and price for a professional Resume in Seconds
Thank you for sharing your satisfaction with us, Brandon.
This is a good format, but not the best for high schoolers that don't have much experience. It is worded too professional in that case with the experience. Other than that, great cite.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Stephen.
Cost should be listed up front. Some templates make words cut in half onto the next line but no options to address it.
Hi Rachel,
Thank you for providing us with your honest feedback. One of our agents would be glad to help if you need assistance! As for the cost, please know that the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
Easy to go through and very thorough and efficient
We appreciate the wonderful feedback on our resume builder, Angel!
Pretty good. Not all the skills applied, were redundant or written poorly
We're always open to suggestions and value your feedback, Duncan!
Rating will depend upon if I can secure employment
Thank you for your feedback, Janet. We wish you all the best in your search!
Very Easy, you have to put some organization into it.
Thank you for the great review, we are glad it was easy for you.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Carlos.