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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Amanda P.
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This experience has been incredible
February 26, 2020

This experience has been incredible. So simple and fun. The templates are so classic and elegant! I love the format for this website and how it takes you through each section, automatically saving your progress. I would highly recommend myPerfectresume to anyone who asks for a resume builder!

Date of experience: February 26, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We deeply appreciate your kind words, Amanda!

Our team is committed to providing excellent services and it’s great to hear we delivered our promise to you.

If you ever need any help in the future, let us know!

Maryland
1 review
0 helpful votes
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...
February 26, 2020

-

Date of experience: February 26, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for rating us five-stars, Behm!

Australia
1 review
0 helpful votes
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So easy to fill in and get professional results. Thank you,

Date of experience: February 26, 2020
Yashira H. — MyPerfectResume Rep
over a year old

You are very welcome, Gleen! If you need further help, get in touch at any time

North Carolina
1 review
0 helpful votes
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Excellent tool to assist in recreating my CV - easy to use and a fair price for a short period of need.

Date of experience: February 26, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your satisfaction with us, Walton!

AE
1 review
0 helpful votes
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Still testing the site, i just finished entering quick info to see how this resume builder works.

Date of experience: February 26, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your experience thus far, Mohandas!

Nebraska
1 review
0 helpful votes
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So far, very user friendly!
February 26, 2020

So far, very user friendly! Attractive & Simple! I'm very pleased.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're happy to know that you are pleased with our services thus far, Heavican!

Texas
1 review
0 helpful votes
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I searched for free resume and this was the first site that pulled up. At no point while filling out the information and spending over an hour building my resume was I informed of the $2.95 charge. It was not until the very end when I went to download my resume that I was prompted to put in my card information and notified it would be charged $2.95 AND if not cancelled within 14 days, another $24.95 every 4 weeks will be charged. Congrats on the bate and switch technique of advertisement. I didn't want to spend another few hours rebuilding my resume so after thinking on it a day I decided to just pay for it.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We regret to hear that you feel this way, Mandy!

Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.

Minnesota
1 review
0 helpful votes
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Thought it was free...
February 26, 2020

Thought it was free... after all the work, I decided to pay

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

You are able to download your resume in plain text version completely free, Patricia.

However, if you wish to download your resume using our copyrighted templates in PDF form or Word you must subscribe first.

Australia
1 review
0 helpful votes
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:
February 26, 2020

:

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate your five-star rating, Jason!

Colorado
1 review
0 helpful votes
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Too difficult to make changes throughout the process

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Sharolyn.

California
1 review
0 helpful votes
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Good service but an added feature would be to email the person completing their resume so they can go back to where they left off.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We’ve taken note of your feedback and it’s much appreciated, Jesse.

We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.

California
1 review
0 helpful votes
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Being chared for it
February 25, 2020

Being chared for it. Not happy with that and dont get told about it til the end.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're sorry to hear that you are not happy with our services, Cindy!

Our site is free to use, once our users finish creating their document, we give the option of continuing with our premium features if they are satisfied with the end result.

However, if you do not wish to incur in any sort of payment we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free

Canada
1 review
3 helpful votes
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Should be upfront about costs before people spend time building a resume only to be tricked into paying for it! Your website is the first one that pops up when you google "free resume builder" and theres no mention of cost until you're already done! Literally had to use my last 30 bucks to pay for this thing, should have been disclosed up front!

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Our apologies for any inconvenience or confusion that this might have caused, Shannon!

We advertise as free because we offer a Basic Access account that allows you to download a plain text version of your resume.

If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.

Texas
1 review
0 helpful votes
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Very helpful and makes it a breeze to make a resume

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Just what we love to hear, Alexis! We're always here to help.

Georgia
1 review
0 helpful votes
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Great experience i love how easy it is to do a resume on there.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Denelia.

California
1 review
0 helpful votes
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If the resume service is not free you should advertise that before allowing someone to begin.

Date of experience: February 25, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your thoughts, Karen!

To clarify, we are in fact free, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume, but these features are NOT listed within the free account.

Maryland
1 review
0 helpful votes
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I really enjoyed the assistance with my resume. Only thing I did not like was that I was unable to write full employer

Date of experience: February 24, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We’ve taken note of your feedback and it’s much appreciated, Alston. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.

Texas
1 review
0 helpful votes
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The pre-typed add ons were totally worth the price and it made the process of writing a resume so much faster, less stressful and looks/reads so professionally.

Date of experience: February 24, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you taking a moment to share your satisfaction with us, Elizabeth.

West Virginia
1 review
0 helpful votes
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Don't like payment plan just to complete one resume. Just my personal preference

Date of experience: February 24, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Frank!

Washington
1 review
0 helpful votes
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I hate that I have to pay, but you gotta do what you gotta do

Date of experience: February 24, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Curby.