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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Ben P.
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Nice set up to assist with key word and format to use.

Date of experience: April 2, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your experience, Ben!

Puerto Rico
1 review
0 helpful votes
Follow Patricia F.
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Excellent source to build an easy resume in short time!

Date of experience: April 2, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for the awesome feedback, we rely on input from customers just like you to make our service even better, Patricia.

Cayman Islands
1 review
0 helpful votes
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I found this resume builder to be user friendly and it offered lots of options to make my resume unique. Can't believe how easy it was!

Date of experience: April 2, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Patricia.

Kansas
1 review
0 helpful votes
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This website has been helpful in landing two different jobs over the past few years.

Date of experience: April 2, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We’re always here to land you a hand with your resume and cover letters, Brandon.

Australia
1 review
3 helpful votes
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I spent time doing why resume as it was advertised as free and then I could not download until I paid American (I presume) 2.95 which would go up to over 34 in 14 days. I think this is misleading. I have no issue paying 2.95 but you are more than misleading. Other than that seems a good service.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hi, Karen

Our apologies if you felt mislead in any sort of way, by no means do we participate in this type of behavior.

We'd love to take this opportunity to clarify some misinformation. Our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Minnesota
1 review
0 helpful votes
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Easy and efficient very helpful resource I highly recommend.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thanks for recommending our products and services, Michea.

Florida
1 review
0 helpful votes
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Easy to use, with career-related insert suggestions

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're thankful for your positive feedback, Teeirra!

Arizona
1 review
0 helpful votes
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Perfect wording and tips to make you noticeable to employers.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're so happy to know that you feel this way about our resume builder, Christine.

Colorado
1 review
0 helpful votes
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I love the program but the cost was a little high.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for taking some time to review us, Christyy! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.

Pennsylvania
1 review
0 helpful votes
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Meh, I wish I could just download the template before filling out anything. I hate having to go part by part instead of seeing the whole thing at once.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thanks for sharing your thoughts, Katherine we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!

Ohio
1 review
0 helpful votes
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This is a great tool
April 1, 2020

This is a great tool. I believe with resumes we have the tendency to make it complicated as we may be trying to communicate many different skills and experiences to many different employers.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We strive to make our customers happy and we take your feedback to heart, Mary. In fact, we rely on it to continually improve our customer’s experience.

Illinois
1 review
0 helpful votes
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The best format that I've come across for building a resume. Quick and easy just as they said it would be and that is great for someone like myself who dosent work with computers.

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for your review, glad we were able to help, Cynthia.

Minnesota
1 review
0 helpful votes
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Easy process
April 1, 2020

Easy process. Great templates. Thank you very much!

Date of experience: April 1, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating, James.

Oregon
1 review
0 helpful votes
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I've tried cancelling like 3 times and now I was just charged again and for more?!? What is going on. I would like to cancel ALL subscriptions be refunded my money please.

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hi, Andrea

We regret to know this, and thank you for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.

Michigan
1 review
0 helpful votes
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This will be my second time using mpr and I have no complaints! I recently lost my job to COVID19 so I'm back...

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hey, Jasmin

We're so sorry to hear that you were affected by the COVID19, we understand that these are difficult times and we want to ensure you that we're here for you.

Pennsylvania
1 review
0 helpful votes
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Excellent templates and sample descriptors from which to choose and to modify to my personal needs!

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback, Martha we’re excited to hear you feel that way about our resume builder.

Texas
1 review
0 helpful votes
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When you say free it should be not charge someone at the end

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We value our customer's feedback, Crystal!

Due to this reason, we'd love to clarify, that we are in fact free.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

California
1 review
0 helpful votes
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Very helpful in explaining to me what is most looked for in companies

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you taking a moment to share your satisfaction with us, Rachael!

Minnesota
1 review
0 helpful votes
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It upsets me you say chose a template and do the resume for free, then you charge to get it.

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hey, Olson

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Florida
2 reviews
0 helpful votes
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.
March 31, 2020

.

Date of experience: March 31, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thanks, Patricia!