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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow SHANE K.
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What a great tool!
April 14, 2020

What a great tool! Made this daunting task so easy.

Date of experience: April 9, 2020
Manuel K. — MyPerfectResume Rep
over a year old

Thank you for sharing your review with us and giving us such a great rating.

Arizona
1 review
0 helpful votes
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Didn't say I'd have to pay until I was completely done with my resume. I spent too much time on this to just start over and that is an underhanded way to market this service. I had typed in "free resume templates," so this should not be a first result. Tell people upfront if they will need to pay.

Date of experience: April 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hello, Jenna

Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

New Jersey
1 review
0 helpful votes
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Absolutely amazing and helpful...
April 9, 2020

Absolutely amazing and helpful... a major time-saver

Date of experience: April 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We’re always here to land you a hand with your resume and cover letters, Shanta.

North Carolina
1 review
0 helpful votes
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My experience has been superior
April 9, 2020

My experience has been superior. Would definitely recommend

Date of experience: April 9, 2020
Manuel K. — MyPerfectResume Rep
over a year old

Thank you for the wonderful review and for leaving us with a great star rating.

Ohio
1 review
0 helpful votes
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Easy to work with
April 9, 2020

Easy to work with. I will let you know more later.

Date of experience: April 9, 2020
Manuel K. — MyPerfectResume Rep
over a year old

Thank you for the wonderful review and for leaving us with a great star rating.

California
1 review
0 helpful votes
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...
April 9, 2020

,

Date of experience: April 8, 2020
Manuel K. — MyPerfectResume Rep
over a year old

Thank you for the wonderful review and for leaving us with a great star rating.

Texas
1 review
0 helpful votes
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This was difficult to navigate and charge a lot for nothing I could have should have used a free template

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for taking some time to review us, April. We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.

Virginia
1 review
0 helpful votes
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I had a pleasant experience, so I am assured of your professionalism and can readily refer anyone to you.
Thank You.

Date of experience: April 8, 2020
Manuel K. — MyPerfectResume Rep
over a year old

Thank you for the wonderful review and for leaving us with a great star rating.

California
1 review
0 helpful votes
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It say free curriculum
April 9, 2020

It say free curriculum. And at the end you have to pay! Not fare at all!

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

To clarify, we are in fact free, Nora.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Texas
1 review
0 helpful votes
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Job title info helpful but do no really apply to my past job so will have to do a lot of modification on actual resume

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for taking the time to let us know your feedback, Graham we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that.

With that in mind, we’ve passed your comments along to our team so we can keep improving

Canada
1 review
0 helpful votes
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I can't access my resume at all now. I paid for the service it's totally awful so far.

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for letting us know about this, Alan we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.

California
1 review
0 helpful votes
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Easy resume making, didn't know I was going to be charged till I finished making my resume...

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hey, Julie

Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Minnesota
1 review
0 helpful votes
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Thought this service was free...
April 8, 2020

Thought this service was free... didn't realize that there was a subscription fee until my resume was written. Sneaky tactics...

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Hi, Sheri

To clarify, we are in fact free.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Georgia
1 review
0 helpful votes
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Thanks a lot for making it so easy and designing the descriptions as well.

Date of experience: April 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

You're very welcome, Tamara it is our pleasure to help.

South Carolina
1 review
0 helpful votes
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I really liked the options given that made the process much easier and time efficient.

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Buffy way to make our day, reviews like yours keep us going.

Michigan
1 review
0 helpful votes
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I got job offer much sooner than expected. The amount of tools and help is amazing

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Congrats on the new job offer, Celena

We appreciate the positive feedback and we’re glad we were able to help you in your job search.

Idaho
1 review
0 helpful votes
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Thankful for the guided help, super easy to work with and very stress relieving

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

You're welcome always, Hayden our team is always here for you, so if there’s anything else we can assist you with, just get in touch.

Kentucky
1 review
0 helpful votes
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The suggestions to help make my resume look better was amazing.

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thanks for the amazing feedback, Mark.

Michigan
1 review
0 helpful votes
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This helped me create a professional looking resume quickly and easily with all helpful suggestions would recommend it to everyone.

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for reviewing our services, Sharon we’re always here to land you a hand with your resume and cover letters.

Alabama
1 review
0 helpful votes
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I'm very happy with the perfect resume experience.

Date of experience: April 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your experience, Diane.