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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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A través de MyHeritage pots trobar parents llunyans. MyHeritage busca Smart Matches, vol dir coincidències amb altres arbres dels mils de milers existents a MyHeritage i així troba i t'avisa de noves conexions familiars.
Mi relación con el equipo de soporte de MyHeritage ha sido totalmente satisfactoria.
Tenia un problema con el programa en mi ordenador, despues de explicarselo, me dieron las instrucciones precisas para solventarlo, seguí sus recomendaciones y solucioné totalmente el problema.
Well, MyHeritage is the best company in its field. For many years, I use its tools to make my life easier while searching for my family's history. And it was a beautiful travel, with many good surprises! Thank you!
It`s very helpful and has a lot of features to improve your search. I recommend MyHeritage.
Usare MyHeritage, sia tramite il sito, sia tramite app su smartphone, e' estremamente semplice ed intuitivo!
MyHeritage is a great way to work as a genealogist on your family tree. It offers very efficient tools like access to many databases for your research, although a word of caution is appropriate here: do not fall into the trap of growing your tree with incredible speed, adding SmartMatches blindly or too lightly and always check the data at least against one other (primary) source. You might have to spend many hours of repairing profiles and/or connections. So just work on your tree as conscientiously as possible.
Anyway, MyHeritage is a fantastic tool which will keep you busy (or "hooked") every day for some minutes or even hours, once "infected".
A very important asset to working with MyHeritage is the Family Tree Builder (FTB), which one uses offline on the pc. As it synchronizes your genealogical data with your web tree on MyHeritage it is a great way of keeping your valuable data safe. And, FTB offers a great functionality to research data for a specific profile in great detail. Also, the export/import option (GEDCOM), both for your family website and FTB is quite helpful.
After some time and becoming more and more familiar with all the powerful options and the full functionality, MyHeritage and FTB have become essential and indispensable to me.
If you want to discover more about your family and your ancestors, don't hesitate to open an account on MyHeritage and create your family tree. You will be amazed at the results.
I have discovered my roots, which I previously knew nothing about.
A lot of great functionalities for the family history research starting from DNA testing till easy to use tools for creating family tree.
I am testing the fifth family member. MyHeritage sends DNA packages very promptly and with exceptional care. The packages are weatherproof and easy to resend to their testing laboratory.
I love this service and will keep testing with them. It makes knowing more of my past so much easier.
I cannot begin to express my gratitude for MyHeritage. This platform has been an absolute revelation in my quest to uncover my family history.
I was astonished by the sheer volume of new family members I discovered. It felt like uncovering hidden chapters of my life. Connecting with distant relatives and learning about their lives has been incredibly enriching. Furthermore, the details I found about existing family members added depth and color to the stories I already knew.
The DNA kit was a game-changer. It opened up entirely new avenues for research, and the match results were incredibly accurate. It is truly remarkable to pinpoint geographical origins with such precision.
I was also impressed by the photo enhancement tools. Bringing old, faded pictures to life is like stepping back in time. It's a magical feature that has brought immense joy. The messaging tools have been instrumental in connecting with newfound relatives, making the experience even more personal.
The option to browse other - open - family trees is a brilliant feature. It has helped me consolidate information and create a more comprehensive family history.
MyHeritage has far exceeded my expectations. I wholeheartedly recommend it to anyone with even a spark of curiosity about their ancestry. It's an invaluable tool for building a rich and detailed family tree. Thank you, MyHeritage, for making this journey so rewarding!
Come abbonato a MyHeritage da oltre un decennio ho potuto sviluppare il mio albero genealogico ad un tale livello che mai avrei pensato di riuscire a raggiungere.Fondamentali sono stati gli Smart matches grazie ai quali ho potuto scoprire tanti parenti ed aggiungerli al mio albero spesso anche con le loro fotografie. Inoltre sono potuto entrare in contatto con parenti che non conoscevo o di cui avevo perso i contatti.MyHeritage con tutte le sue innumerevoli risorse è stato una risorsa insostituibile per sviluppare il mio albero genealogico con oltre 7 mila individui.
There was a problem with shipment of my DNA sample to the USA lab.
I had contacted My Heritage support team and I was advised to wait 45 days after shipment and in the event of no arrival at the lab by that time they would have provided a replacement kit at no charge.
Unfortunately the sample did not arrive and My Heritage has provided a new kit which is under way.
Thanks to Mi Heritage for the efficient service.
Using the website for years and also the other, but this I like the most. I love how easy is to use and also the DNA tests. Highly recommend it to everyone.
Работаю с MyHeritage более 10 лет. Оказалось, что эта программа полностью удовлетворяла моим пожеланиям и позволяла изучать и корректировать генеалогическое древо родственникам из разных стран и локаций.
I have used MyHeritage systems for my family research for mote that 15 years and experienced systems easy to use.
I got the MyHeritage DNA kit as a gift about four years ago and since then it has proven itself as a gift that keeps on giving - I have been able to connect with long-lost relatives, find various kinds of documents relating to my family history and even help my cousins find their cousins! I'm looking forward to future discoveries and matches. :)
Łatwy w użytkowaniu interface, wiele pożytecznych funkcji (np wyszukiwanie potencjalnych niespójności w drzewie). Analiza DNA (dodatkowo płatna) pozwala znaleźć krewnych o których się nie słyszało.
My heritage makes you travel. In time and space. You discover amazing facts about your ancestors, so...about yourself. It is a pity to be unaware of so many things that brought you where you are, and the person you are..
Todas as minhas questões têm sido respondidas com rapidez, simpatia e cortesia a orgulho-me imenso de participar na ajuda à tradução.
Toda a equipa de profissionais têm-se mostrado à altura do desempenho das suas funções.
Myheritage has helped me create an extensive family tree with their combination of online resources and dna tools. I highly recommend trying it out.
You can easily build your family tree on the site. There are many interesting tools available, and a DNA test can be of great help.
Bis jetzt gibt es keine zufriedenstellende Lösung, wie ich fehlerhafte Ortsbezeichnungen in meinem Stammbaum finde und korrigiere. Das einfachste wäre, man könnte die unterschiedlichen Schreibweisen wie bei Legacy verschmelzen. Viele Orte können auf der Karte trotz richtiger Schreibweise nicht gefunden werden. Hier wäre es sinnvoll, man könnte sie selbst auf der Karte positionieren. Der Ort Święcia in Polen erscheint richtig, wenn ich "Swiecia, Konin, Wielkopolskie, Polen" eintrage. Trage ich richtig mit polnischen Sonderzeichen "Święcia, Konin, Wielkopolskie, Polen" ein, wird der Ort nicht gefunden. Das selbe gilt für Żychlin. Nach der neusten Änderung funktioniert die Anzeige der Family Map beim Klick auf den Ort bei den Einzelpersonen nicht mehr, sondern ich muss mich über Stammbaum - Mehr - Family Map umständlich durcharbeiten.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team ([email protected]).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to [email protected] and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.

