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MyChargeBack
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MyChargeBack
mychargeback.com
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Reviews

3.8
Reviews 422
5 Stars
74%
4 Stars
12%
3 Stars
2%
2 Stars
2%
1 Star
10%

South Africa
1 review
6 helpful votes
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I was scammed by elitemineroption and I laid a complain...
January 9, 2023

I was scammed by elitemineroption and I laid a complain with mychargeback. The person that assisted me gave me advice on how to deal with the matter. People please be aware. You think you doing something to help your family then you get these scammer. Please make sure that these online companies are legit. Thank you.

Date of experience: January 9, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Riaan: We hope that you will now indeed be able to succeed and thank you for alerting the public that they have to do their due diligence before engaging with online investment sites.

Massachusetts
2 reviews
1 helpful vote
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Very down to earth and explained everything for my...
January 2, 2023

Very down to earth and explained everything for my understanding.

Date of experience: January 2, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Then we succeeded, Matthew, and trust you'll have a Happy New Year! Thanks for the review.

Canada
1 review
1 helpful vote
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Got some consultation from Simon
December 30, 2022

Wonderful gentlemen i approached him about a fraud i was caught in. Luckily for me my investment was low and would cost me more to recover then it is worth. He sent me more information to help prevent me from falling into such a trap in the future. I am very love the honesty from him. I think from the honesty shown by them they are 100% legit. Thank you again Simon

Date of experience: December 29, 2022
Reuben E. — MyChargeBack Rep
over a year ago

It's always great to receive a review like this Dave. And we'll update Simon about your feedback too.

Australia
1 review
3 helpful votes
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George Leader was my agent
December 29, 2022

George Leader was my agent. He was brutally honest with me that I had left my request for assistance for too long after the event (2016) for any positive action to take place. That is exactly what I wanted to hear, not that they could not help recover scammed money that I had lost but an honest immediate appraisal of my situation. Thank George for your honesty.

Date of experience: December 29, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Robert: We thank you for your confirmation that we are indeed committed to telling everyone who contacts us the truth. We trust that the information that George provided will help you avoid such situations in the future.

New Jersey
1 review
2 helpful votes
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I was pleased to hear that you were concerned with...
November 22, 2022

I was pleased to hear that you were concerned with my issue and I will follow up with your suggestion,Thank you

Date of experience: November 22, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Good to hear Arlene. We're always here if you need to consult with us again.

Illinois
1 review
1 helpful vote
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I really appreciate the help and guidance
November 20, 2022

I really appreciate the help and guidance. He was truly a great help.

Date of experience: November 20, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Great to hear David. And we've let him know!

Virginia
1 review
0 helpful votes
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Mr. Benjamin was very professional, courteous and responded...
November 10, 2022

Mr. Benjamin was very professional, courteous and responded to all my inquiry questions.

Date of experience: November 10, 2022
Reuben E. — MyChargeBack Rep
over a year ago

That's exactly him Syed. Thank you for consulting with us.

Georgia
2 reviews
0 helpful votes
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The person i talked with was very professional, and...
November 8, 2022

The person i talked with was very professional, and gave me good advice.

Date of experience: November 8, 2022
Reuben E. — MyChargeBack Rep
over a year ago

We appreciate that Franklin, and have let our agent know.

NL
1 review
0 helpful votes
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Had an interesting call with Benjamin, very insightful!
November 4, 2022

Had an interesting call with Benjamin, very insightful! Will be helpful for the future.

Date of experience: November 4, 2022
Reuben E. — MyChargeBack Rep
over a year ago

We're glad to have helped Jef, and have let Benjamin know. Good luck from here on in.

NL
1 review
7 helpful votes
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No contact, also no attempt
December 3, 2022
Updated review

My chargeback is telling me, that they tried to contact me, but that is not true.
I haven't heard a thing from them!
They do have all my details.

I stick with it, it is a scam! Nothing else.

MyChargeBack attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Reuben E. — MyChargeBack Rep
over a year ago

If "Pierre B." is indeed a real MyChargeBack client we regret his decision not to identify himself for us so we could contact him in order to address his issues. Without verifying his true identity, of course, we cannot do so.

Still no message or phonemail, although I gave you all my information.

I made payments to MyCB, to the so called lawyer firm Yoram Fay, had contact with a certain Saul, Evan, David, Nate, Andrew, Stevan and many others, or are these all ONE person?
I have sent an Apostille to the so called lawyers firm and so on.
I just do not understand that there are satisfied "clients". Maybe because they solve problems randomly.
So far, to me, it's an other, money costing, scam company! Shame on you.

Date of experience: July 6, 2022
Australia
1 review
9 helpful votes
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Blatant Misleading
December 1, 2022

I engaged MCB 3 years ago to help recover funds with Binary Options trading. I provided detailed information and assembled a very thorough document to support my claim. My decision to go with MCB was based on their review of my material and at the same time i was offered a payout sum by the binary options company which I was talked into rejecting by MCB. I put a significant amount of effort into the assembly of a lot of material and providing supporting information and to date have paid them close to AUD20k. I had to deal with some very ordinary people and had to put a lot of pressure on them to keep things moving including the misinformation and costs associated with Apostilling the documents and have them legally processed in Australia. They worked with a law firm in Israel to represent about 20 odd claimants. The last contact I had was they advised my case was dismissed giving a reason that I had previously covered as a potential risk. I have sought further explanation on my claim because this reason was a complete surprise, and to date I have had no response. Very disappointing and their refusal to acknowledge or reply to my latest communications is disgraceful. They have misled me and I am sure others and i would warn people to be very careful with what they commit too. I haven't given up my pursuit to resolve their performance.

MyChargeBack attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Reuben E. — MyChargeBack Rep
over a year ago

David: We have reopened your file and reviewed it in its entirety and we understand your disappointment. You should have won in court. The "waiver" the merchant gave you to sign was intended to enable it to get away with scamming you. In our opinion, therefore, the waiver was tainted and, for that reason, should have been rejected by the judge. But the judge decided otherwise because you voluntarily signed it. Of course, we cannot and do not guarantee the results of court cases because courts are independent and judges can and do err. Nonetheless, we are confident that we invested 100% of our efforts on your behalf, which is the promise that we make to our clients.

Canada
1 review
2 helpful votes
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Great listener and patient with me
November 1, 2022

Great listener and patient with me. After what I've been through he was very understanding and he would recommend contacting this company for a talk about what can be done.

Date of experience: November 1, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Thank you very much Krista for your feedback and recommendation.

Canada
1 review
0 helpful votes
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I got a call back that gave me the information that...
October 26, 2022

I got a call back that gave me the information that i needed. Benjamin was very informative and took away all my misinformation. I now know how the scamers work and i wont get scamed again. Thanks for all your help.

Date of experience: October 26, 2022
Reuben E. — MyChargeBack Rep
over a year ago

We wish you all the best James. And we'll let Benjamin know.

Canada
1 review
0 helpful votes
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Very nice, competent, and attentive!
October 24, 2022

Very nice, competent, and attentive! Highly recommend their service.

Date of experience: October 24, 2022
Reuben E. — MyChargeBack Rep
over a year ago

We appreciate the recommendation Yanik. Thank you.

GB
2 reviews
0 helpful votes
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Conversation was professional
October 19, 2022

Conversation was professional. Concise information and honest expectation. No pressured sales pitch. Just the facts and nothing but the facts. Highly recommend.

Date of experience: October 19, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Thanks for the concise review Michel and for the recommendation.

Germany
1 review
0 helpful votes
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Keine Hartnäckigkeit
November 9, 2022

´Mychargeback` hat sich bei mir mit vielen Versprechungen innerhalb von 2 Jahren gemeldet und wollte diese umsetzen, was bisher nirgendwo gelungen ist. Die jüngste Ansage und Zusage mir gegenüber war, daß sich der mittlerweile bezüglich meinem Fall dritte neue Mitarbeiter hintereinander noch bei der deutschen Bundesaufsicht für Finanzen (Bafin) melden und diese Behörde über die damaligen Betrügereien an mir informieren bzw. Diese dort anzeigen wollte (was ich übrigens dort schon gleich nach dem Betrugsfall getan habe). ´Mychargeback` fehlt in meinem Fall jegliche Durchschlagskraft und Hartnäckigkeit, diesen Betrug zu verfolgen, stattdessen mußte ich selbst immer wieder anfragen, was denn nun für die von mir vorab eingezahlten 750 Euro (weiter) getan werde!

Date of experience: October 10, 2022
Canada
2 reviews
4 helpful votes
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The staff were curteous and well informed
October 3, 2022

The staff were curteous and well informed. The process was explained in a clear manner and were supportive of my situation.

Date of experience: October 3, 2022
Reuben E. — MyChargeBack Rep
over a year ago

That's what we're here for Mazen!

Texas
1 review
0 helpful votes
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Caller identified himself and told me his actual location
October 3, 2022

Caller identified himself and told me his actual location. Gave a summary of the company. Gave me a quick rundown of my problem.

Date of experience: October 3, 2022
Reuben E. — MyChargeBack Rep
over a year ago

That's because we're honest John! Thanks for the feedback.

California
2 reviews
0 helpful votes
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The knowledge and experience this company has will...
October 1, 2022

The knowledge and experience this company has will help solve and explain your problem

Date of experience: October 1, 2022
Reuben E. — MyChargeBack Rep
over a year ago

Good to know we were able to assist Pete.

Georgia
1 review
0 helpful votes
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Nathan was immensely helpful in preventing a scam for...
September 12, 2022

Nathan was immensely helpful in preventing a scam for more money to a NonLicensed cryptocurrency account.

Date of experience: September 12, 2022
Reuben E. — MyChargeBack Rep
over a year ago

He was just doing his job Sandra! But we're still happy to hear that from you!