logo

MyChargeBack
business logo of MyChargeBack
MyChargeBack
mychargeback.com
Visit Business

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

3.8
Reviews 422
5 Stars
74%
4 Stars
12%
3 Stars
2%
2 Stars
2%
1 Star
10%

Iceland
1 review
0 helpful votes
Follow Drs L. L.
Unfollow Drs L. L.
Share Review
Report Review
Outcome of promised
October 19, 2021

Persuasive arguments where to look for, whit which found MyChargeback was looking for, to be able to make up promise rapport for Police to sign. What can take 6 till 8 weeks max. Til 16-12-2021.

Date of experience: October 19, 2021
Ecuador
1 review
1 helpful vote
Follow Alejandro Z.
Unfollow Alejandro Z.
Share Review
Report Review
Buenos pero les falta más rapidez
October 19, 2021

Son buenos y hasta el momento va bien con la gestión, aunque se demoran mucho para contactarse con el cliente.

Date of experience: October 19, 2021
Washington
1 review
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Share Review
Report Review
Successful recovery of funds
October 17, 2021

A very detailed and technical case produced on my behalf. Eventually went to the Ombudsman (UK) who found in my favour. Recovered most of my funds

Date of experience: October 16, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thanks Tim. Your case is a classic example of why consumers with "detailed and technical" chargebacks require the type of professional assistance that MyChargeBack knows how to provide in order to yield results. We were delighted to have helped.

Israel
1 review
1 helpful vote
Follow Jocelyn T.
Unfollow Jocelyn T.
Share Review
Report Review
Nathan of MyChargeBack has been empathetic, helpful,...
October 14, 2021

Nathan of MyChargeBack has been empathetic, helpful, and has given valuable advise to help opened my eyes about scam bitcoin investment sites, which helped prevent me from further financial damage. Thanks again to MyChargeBack you are doing a wonderful service.

Date of experience: October 14, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thanks Jocelyn. We have let Nathan know.

Israel
1 review
0 helpful votes
Follow Alaina S.
Unfollow Alaina S.
Share Review
Report Review
Thank you so much for your time and consideration with...
October 7, 2021

Thank you so much for your time and consideration with me. I learned a lot with your experience and I really appreciate your communication. I hope you have a very wonderful day helping people such as myself out.

Date of experience: October 7, 2021
Reuben E. — MyChargeBack Rep
over a year ago

That's why we're here Alaina. Thanks for posting.

Germany
1 review
0 helpful votes
Follow Kristina B.
Unfollow Kristina B.
Share Review
Report Review
Schnelle Bearbeitung
October 7, 2021

Schnelle Bearbeitung, sehr Freundlich und Kompetent. Sehr gute Beratung mit Erfolgsgarantie. Vielen Dank

Date of experience: October 7, 2021
Kenya
1 review
1 helpful vote
Follow Wilfred K.
Unfollow Wilfred K.
Share Review
Report Review
Withering hopes.
October 17, 2021

Their email responses were "ok(?)'. Maybe not much complaint there.
But that's about it! They send you drafts of letters to the institutions that
You are chasing a chargeback from, for you to forward. You could have
Done those drafts for your self in the first place! They don't even engage
The institutions the way they claim on their explainers! They instead advise
You to let them know when, or if there is a response from the banks! Yet
Your expectations were that they would be directly engaging on your behalf!
So what was the point of providing them details of your case in the first place?. And then there is that angle of Bulgaria Law firm. TSK!
Pretty much a waste of effort!

MyChargeBack attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Wilfred:

Just to clarify, we cannot engage directly with a client's bank because we do not have power of attorney over a client's account. For that reason, a bank will not communicate directly with directly us regarding the progress of a client's case either. What we can do is to join the client in a telephone conversation with the bank that the client initiates.

Our experience is that in dealing with a complex, card-not-present authorized dispute, cardholders cannot prepare the chargeback request on their own, since it requires an intimate familiarity with chargeback guidelines, which are hundreds of pages long. The timetables for submitting a dispute are so complicated that even banks are not necessarily fluent with them. The types of evidence that must be submitted also vary with the dispute. The correct reason code has to be cited. If you get that wrong, your request is rejected from the start. And there are no second chances.

We regret that your experience did not meet your expectations. But we are also confident that we invested 100% of our effort on your behalf.

Sweden
1 review
0 helpful votes
Follow Henrik L.
Unfollow Henrik L.
Share Review
Report Review
Proffesional
September 15, 2021

I think the overall work you have done for me is really good and proffesional.
I have experienced good treatment from you from the beginning til the end!

Date of experience: September 15, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thank you Henrik for posting.

South Africa
1 review
0 helpful votes
Follow Roger P.
Unfollow Roger P.
Share Review
Report Review
Very helpful i really gotten the answer i needed from...
September 2, 2021

Very helpful i really gotten the answer i needed from them

Date of experience: September 2, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Good to hear Roger, and good luck.

Israel
1 review
3 helpful votes
Follow Travell V.
Unfollow Travell V.
Share Review
Report Review
Got scammed by a fake trading site that had me pay...
September 1, 2021

Got scammed by a fake trading site that had me pay via crypto currency. I consulted with a representative from MyChargeBack, Nathan. He was very professional, informative, and helpful in formulating a strategy to recover my stolen funds. Thank you again MyChargeBack.

Date of experience: September 1, 2021
Reuben E. — MyChargeBack Rep
over a year ago

And thank you Travell. Glad to help. We're forwarding your review to Nathan.

Canada
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review
I recieve an immediate response to my request. I am...
August 31, 2021

I recieve an immediate response to my request. I am very happy with there service as I would have been out thousands more dollars if I had followed through with the request of this fraudulent winbitx company. Thank you benjamin

Date of experience: August 31, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Hi John. Thanks for the review. We've let Benjamin know that you appreciated his advice.

South Dakota
1 review
0 helpful votes
Follow Joel D.
Unfollow Joel D.
Share Review
Report Review
Raphael was the best.He provided closure. Although...
August 30, 2021

Raphael was the best.He provided closure. Although I was able to proceed with any resources to get my lost money. Thru Give learned my Scam was personal gift cards and all I can say Rafael thank you I was single from a friend I let God take care of them Karma and I put it down as Lost on IRS 2021.
Guess what Rafael Tina or her thigsxson just text me good morning to say what's your decision about sending $5000 to have money reliever Fedex 1hrHaha silly people I talked the cool professional Rafael yall scammers go get a real job 9-5 losers.Im to slim shady 4uamen in blessed

Date of experience: August 30, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Joel: We've forwarded your review to Raphael to let him know. Thanks for the kinds words.

Malaysia
1 review
3 helpful votes
Follow Christine V.
Unfollow Christine V.
Share Review
Report Review
My journey with MyCharge was smooth
August 28, 2021

My journey with MyChargeback was smooth…
My journey with MyChargeback was smooth and they were very professional and always kept me informed.
I am very grateful that today all my investments have been recovered fully.
No more am I going to invest in any company that offers btc or any other scheme.

I would like to extend my sincere thanks to Yuliya who has been a pillar of strength and never give up attitude that I have managed to recover all my funds.

Thank you MyChargeback.

Date of experience: August 27, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thank you Christine. It was a pleasure working with you. All the best in the future.

Michigan
1 review
2 helpful votes
Follow Jason T.
Unfollow Jason T.
Share Review
Report Review
The representative was very knowledgeable, helpful,...
August 26, 2021

The representative was very knowledgeable, helpful, and gave useful feedback in my case. Thank you for the excellent customer service

Date of experience: August 26, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Our pleasure to help, Jason.

Israel
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review
Got in touch with a representative from MyChargeBack,...
August 26, 2021

Got in touch with a representative from MyChargeBack, Nathan Anderson, after losing money to an online scam. He was very professional, informative, and instructional on the best strategy to recover my funds. Thank you for the help MyChargeBack, and Nathan.

Date of experience: August 26, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thanks Daniel for your review. We've forwarded your message to Nathan to let him know.

South Africa
1 review
0 helpful votes
Follow Lukas D.
Unfollow Lukas D.
Share Review
Report Review
Thanks for the honest consultation about how I was...
August 25, 2021

Thanks for the honest consultation about how I was scammed and the reason why you cannot assist me further, due to the time period of my scammed transactions. Thanks also for the advice to check out first before register for any type of trading on different companies webpages.

Date of experience: August 25, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Lukas: We're sorry that the circumstances didn't allow us to assist you in recovering your money, but glad that we were able to provide you with sound advice for the future. Good luck here on in.

South Carolina
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review
I was impressed with the kind and timely assistance...
August 24, 2021

I was impressed with the kind and timely assistance that I got from this agent. They were gentle and accommodating. I am grateful for the eye opener I got from my agent and I would recommend this company to anyone.

Date of experience: August 24, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Thanks David. We've let the agent who responded to you know.

Chile
1 review
0 helpful votes
Follow Osvaldo F.
Unfollow Osvaldo F.
Share Review
Report Review
Servicio financiero de calidad
September 22, 2021

Estoy tremendamente agradecido por la gestion de mychargeback. Logre recuperar el dinero. Todas las consultas con Sofia Lemos.

Date of experience: August 23, 2021
Reuben E. — MyChargeBack Rep
over a year ago

Gracias Osvaldo. Buena suerte. Mandemos el saludo a Sofia.

GB
1 review
4 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review
Financial Life Saver
August 23, 2021

I got into financial difficulties with a Scam Share Dealing Service. MyChargeBack guided me through the process of recovery of sums lost. I found them to be very professional, and their knowledge and expertise brought the light at the end of the tunnel into gradual focus. At one of the lowest times in my life when I thought I was alone and struggling
MyChargeBack made me feel positive about my situation. MyChargeBack recovered 100% of my losses and I would urge anyone who is in a similar situation to talk to them. Remember you are not the only person to have suffered at the hands of Scam perpetrators but there is a way forward and it is MyChargeBack.

Date of experience: August 23, 2021
Reuben E. — MyChargeBack Rep
over a year ago

We appreciate the review, John. Thank you.

Israel
1 review
0 helpful votes
Follow P.V.A. D.
Unfollow P.V.A. D.
Share Review
Report Review
1
August 19, 2021

1. On a scale of 1-5, with 5 being the most informative, how informative was the free consultation? 4.5
2. On a scale of 1-5, with 5 being the most responsive, how responsive was the sales agent who assisted you? 5
3. After you signed the contract, within how many days did the documents department contact you? 1
4. On a scale of 1-5, with 5 being the most helpful, how helpful was the documents department? 5

Date of experience: August 19, 2021