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Reviews (323)
Raphael called me and described the entire process of recovery to me. He was extremely thorough and I was able to understand precisely what his company would be able to do for me. He was very knowledgeable, did NOT promise me something he could not deliver and sent me 3 written emails describing the services they offered. I felt very comfortable with what he told me and believe these guys are the REAL deal! Thank you Rafael. It's much appreciated.
Hello, the caller hel me to understand than my situation is hopeless and I'm very glad for that.
Thank You and Shalom.
Merci beaucoup Laurent pour tes compliments.
Sam was honest and thoroughly addressed my questions.
He's one of our best Matt. Thanks for confirming!
So far so good, it's at the beginning stages right now
We'll be investing 100% of our effort in your case Victor!
Very prompt with returning all correspondence. They were quick with a phone call after registering and answered all my questions thoroughly.
Good to know Bob. Thanks for the feedback.
The initial person with whom I spoke was very good but my main contact was horrible with follow-ups.
I was assured I would be updated even if no progress was made in getting my funds back. This didn't last long. Many months went by, and even almost a year, without a single update. Even when I finally contacted the company about the lack of follow up, they either didn't reply or took almost a week to reply as I did more than one follow up. There was no accountability, no apology, no follow through and no customer service. I didn't appreciate being 'ghosted'. Stay away from this company.
This was a bank recall case, which does require long waiting periods because the correspondence is primarily between attorneys, While waiting for them there is nothing new to report back to the client. Nonetheless, we are no less disappointed by the progress that could be made, but it certainly was not because we did not try. We prepared the bank wire recall request, which out attorney sent, together with a legal demand letter, to the client's bank, claiming that it did not do its due diligence in transferring the client's money to an account in the receiving bank held by a scammer. Unfortunately, however, it turned out that the scammer was spoofing a legitimate company that had ceased to exist. In such a situation, the next step would have been to file a complaint with the relevant financial regulator, but that was impossible in this case because the client did have an account with the receiving bank, which was located in a different country. The client was able, however, to obtain a PayPal chargeback for two other payments made to the scammer after we explained the process and guided the client along the way. According to the contract that the client signed, we could have invoiced a 20% success fee, but did not do so. Perhaps we deserve a word of thanks.
Case not yet completed so expect some more information to come on 4 weeks into this and gather it take some time to run through all
Correct Stefan. We'll update you at every juncture when developments occur.
Very smart very honest. This world doesn't have enough good companies like this.
Thank you Mark. We appreciate the comment. (And we agree!)
Lisa was very polite, knowledgeable, and most importantly very understanding.
Thanks Debbie. We've let Lisa know.
Very nice Treatment. Understood the conversation well even though it was in English. Very nice explanation of all conditions.
We're pleased to know that Bjarne!
Benjamin explained everything truthfully and came up with the right answers for our situation!
Great! We've let him know. Thanks for the update.
If I had money to pay for the cost to get started it would be awesome... if you are not scammed like I was and have to declare bankruptcy! Then go for it... This company does care, Give them a chance to help, I see it this way... if you have been scammed the way I was you have nothing too lose!
Thank you Mary for the vote of confidence. Perhaps we can assist you in the future.
Ben was very kind and explained everything his company can do for me.
Thank you Arturo for your comments. We have let Ben know!
It was nice to hear from people like you who are helping people in need like me. Thank you very much for your assistance. I really appreciate it. Stay safe.
Thank you for the comments Alex. We're always open to speaking with people like you over the phone.
I thought this Benjamin is a serious person... he was late calling me today 1t 11:45; 11:50 I received an email from him sayng runs a little alte and wilolo call me in 20 minutes. It was 12:12pm and this person has not called.
I do not want to do anything with people who do not keep a serious perspective on the business they want to do
Christian: Benjamin is a serious person, which is why he was courteous enough to send you an email to inform you that he was running late and would call you "in about 20 minutes." He added the word "about" to indicate it was an approximation. And why was he running late? Because he was speaking with another consumer at the time whose many questions he was serious enough and courteous enough to answer in depth. Sometimes conversations do run later than anticipated, We're sure you have made appointments to see a doctor only to arrive and find out (without the courtesy of the notification that Benjamin provided) that he or she is delayed by "about 20 minutes" as well. Would you also give them a 1-star review without waiting to speak with them? As Benjamin mentioned in his email to you he would be happy to re-schedule your call.
Molto professionali gentili onesti ed efficaci li consiglio vivamente
Grazie mille Gino per i tuoi gentili commenti.
On time and very clear information to go for it.
Thank you
Thanks for the review Angel. We were pleased to be able to help.
They relpy at once, and they explain it clearly, and they tell them what to do, thank you so much for your support and time, more power and god bless..
Thanks Delia. Good luck in moving forward with your case.
Mr Benjamin van Praag seemed honest and clear in his comments.
Thank you Murray for the review, which we have also forwarded to Benjamin.
It was good and think your service can help me recover my funds.
Sakem: Thanks for your review. We're happy to assist you!
We're glad to receive feedback like this Laura. And we've let Raphael know!