MycaseReviews 1

Relied upon the representations that the integration team would bring all of our files and data over from Smokeball. We made it clear that this was our primary concern and relied upon the sales reps word that everything would be taken care of by the integration team. ALL LIES! 1000s of files would not be integrated over and that we would have to hire a third party vendor to do the transfer manually for each file. This process was going to cost me substantially to change over. We we tried to speak with customer service we were treated rudely. When we spoke with VP of sales we were treated rudely and when we contacted our sales rep we were ignored. DO NOT USE THIS COMPANY IF YOU ARE SEARCHING FOR A NEW SYSTEM AND HAVE 1000s OF FILES. I DO NOT RECOMMEND.