MutualScrew & Supply

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of MutualScrew & Supply

MutualScrew & SupplyReviews 1,460

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MutualScrew & Supply?
grey stargrey stargrey stargrey stargrey star

MutualScrew & Supply Reviews Summary

MutualScrew & Supply has a rating of 4.2 stars from 1,460 reviews, indicating that most customers are generally satisfied with their purchases. MutualScrew & Supply ranks 3rd among Hardware Store sites.

service
7
value
6
shipping
7
quality
6

Instant Feedback

1,449 reviews

We monitor reviews for authenticity

Kristy H.
0 reviews
0 helpful votes
Follow Kristy H.
Unfollow Kristy H.
Share Review
Report Review

...
July 20, 2017

Date of experience: July 20, 2017
Keith R.
0 reviews
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Great product just too expensive
July 19, 2017

Great product just too expensive.

Date of experience: July 19, 2017
Betty H.
0 reviews
0 helpful votes
Follow Betty H.
Unfollow Betty H.
Share Review
Report Review

The website was easy to use in my opinion as a first time user.

Date of experience: July 19, 2017
MIKE H.
0 reviews
0 helpful votes
Follow MIKE H.
Unfollow MIKE H.
Share Review
Report Review

Easy
July 19, 2017

Easy

Date of experience: July 19, 2017
Thomas M.
0 reviews
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

Original order included 3 taps M1.6x0.2 and one die M1.7x0.2.
Only the die arrived and my forwarder asked me to inquire with you about the remaining items.
Kathleen House from mutual Screw informs me that the taps are out of stock and offers me a refund.
I can not make use of the refund because my forwarder has a 25USD fee for administrative costs.
Now my forwarder informs me that the 3 taps arrived.
Despite the mess, I am happy that everything will be delivered.

Date of experience: July 18, 2017
JOSEPH E.
0 reviews
0 helpful votes
Follow JOSEPH E.
Unfollow JOSEPH E.
Share Review
Report Review

Very Quick...
July 17, 2017

Very Quick...Thanks

Date of experience: July 17, 2017
Frederick S.
0 reviews
0 helpful votes
Follow Frederick S.
Unfollow Frederick S.
Share Review
Report Review

No comment
July 16, 2017

No comment

Date of experience: July 16, 2017
Dustin M.
0 reviews
0 helpful votes
Follow Dustin M.
Unfollow Dustin M.
Share Review
Report Review

You guys are great!
July 15, 2017

You guys are great! You have what I need and you get it to me quick! Thanks!

Date of experience: July 15, 2017
Joseph P.
0 reviews
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

High quality product
July 14, 2017

High quality product. Reasonably priced.Speedy service.Very satisfied with my purchase experience.

Date of experience: July 14, 2017
Rogelio G.
0 reviews
0 helpful votes
Follow Rogelio G.
Unfollow Rogelio G.
Share Review
Report Review

Exelente tienda todo el proseso fue exelente
July 14, 2017

Exelente tienda todo el proseso fue exelente. Gracias por su maxima atención

Date of experience: July 13, 2017
SHARON P.
0 reviews
0 helpful votes
Follow SHARON P.
Unfollow SHARON P.
Share Review
Report Review

Better quality, good price
July 13, 2017

Better quality, good price.

Date of experience: July 13, 2017
Keith Z.
0 reviews
0 helpful votes
Follow Keith Z.
Unfollow Keith Z.
Share Review
Report Review

I paid almost as much for shipping as I did for the product,and that was for ground shipping.

Date of experience: July 13, 2017
Dennis M.
0 reviews
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Share Review
Report Review

Software could be better
July 13, 2017

Software could be better. At the start it wanted an email address but didn't tell me it wanted an email address till I put in something else.

Date of experience: July 12, 2017
Terry B.
0 reviews
0 helpful votes
Follow Terry B.
Unfollow Terry B.
Share Review
Report Review

I ordered 4 diamond grit hole saws of various sizes. When package came only one was in order. No mention on web site or invoice that any were backordered. I have contacted Mutual screw via email.
Being on west coast they (of course) are closed.
If they haven't shipped yet I'll cancel and get the others from Home Depot as the remaining sizes are common sizes.
Also, the invoice came via email under one of the employee's name not the name of the company. In this day and age of hackers etc. I seldom look at emails that I don't recognize. It was just luck that I spotted it and opened it

Date of experience: July 12, 2017
Mayumi S.
0 reviews
0 helpful votes
Follow Mayumi S.
Unfollow Mayumi S.
Share Review
Report Review

Easy peasy, thanks so much!
July 11, 2017

Easy peasy, thanks so much! (Maybe the cart could remember a little longer?)

Date of experience: July 11, 2017
Jim P.
0 reviews
0 helpful votes
Follow Jim P.
Unfollow Jim P.
Share Review
Report Review

Always exceptional service
July 10, 2017

Always exceptional service

Date of experience: July 10, 2017
Michael N.
0 reviews
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Had what I needed
July 8, 2017

Had what I needed.

Date of experience: July 7, 2017
Pamela B.
0 reviews
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Share Review
Report Review

Great company to do business with
July 7, 2017

Great company to do business with.

Date of experience: July 7, 2017
Mark C.
0 reviews
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Great prices and easy site to order / reorder.

Date of experience: July 6, 2017
Michael H.
0 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Has hard to find items. I look here first now!

Date of experience: July 3, 2017