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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Mspy
July 18, 2022

If you're looking for the best mobile monitoring app on the market, you need to check out mSpy. This innovative app is perfect for parents who want to keep an eye on their kids' activities, employers who need to track employee productivity, or anyone who wants to monitor their own phone usage

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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5 stars
July 18, 2022

With mSpy, you will be able to track someone's activities discreetly and efficiently, without them ever suspecting a thing.

Date of experience: July 18, 2022
Oregon
1 review
0 helpful votes
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MSpy revista
July 18, 2022

Si está buscando la mejor aplicación de monitoreo que existe, no busque más allá de mSpy. Esta excelente aplicación le permite estar al tanto de todo lo que sucede en su teléfono y es perfecta para vigilar a sus hijos o empleados.

MSpy es increíblemente fácil de usar y proporciona una gran cantidad de información sobre lo que sucede con su teléfono. Puede ver quién está llamando, qué están enviando mensajes de texto e incluso rastrear su ubicación. Además, la aplicación es completamente invisible, por lo que sus hijos o empleados nunca sabrán que están siendo monitoreados.

Entonces, si está buscando una aplicación de monitoreo de primer nivel que le brinde toda la información que necesita, asegúrese de consultar mSpy

Date of experience: July 18, 2022
Virginia
1 review
0 helpful votes
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Like this app
July 18, 2022

If you're looking for a top-notch monitoring app that will give you all the information you need, be sure to check out mSpy

Date of experience: July 18, 2022
Virginia
1 review
0 helpful votes
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MSpy
July 18, 2022

MSpy est incroyablement facile à utiliser et fournit une mine d'informations sur ce qui se passe avec votre téléphone. Vous pouvez voir qui appelle, ce qu'ils envoient et même suivre leur emplacement. De plus, l'application est complètement invisible, de sorte que vos enfants ou vos employés ne sauront jamais qu'ils sont surveillés.

Date of experience: July 18, 2022
Ohio
1 review
0 helpful votes
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MSpy is incredibly easy to use
July 18, 2022

MSpy is incredibly easy to use, and provides a wealth of information about what's going on with your phone. You can see who's calling, what they're texting, and even track their location. Plus, the app is completely invisible, so your kids or employees will never know they're being monitored.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Excelente aplicativo
July 18, 2022

Este excelente aplicativo permite que você mantenha tudo o que está acontecendo em seu telefone e é perfeito para ficar de olho em seus filhos ou funcionários.

Date of experience: July 18, 2022
India
1 review
0 helpful votes
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Service is helpful till its working,... once it stops, They will not help u or refund ur money. Its always a wait of 50 mins. If we could have the target device for so long, why would we use this service. No one replies to mails from billing dept. Agents dont help. I was made to wait for 3 days and again i was told to wait for 50 mins!

Date of experience: July 17, 2022
Canada
1 review
3 helpful votes
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Too many flaws
August 16, 2022

Too many flaws. GPS is supposed to show location every 5min. Sometimes it takes more than 45min. It has nothing to do with the GPS or satellite problems.
Facebook messenger does not display the time it was typed properly.
They help centre is automated, always sends you the same answers.
Keylogg is not accurate. Mises parts.
The updates are not real time. It can take over one hour to see updates.
There's more, but I'm not typing everything here...

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer

Thanks for contacting our Support Team!

Please accept our sincere apologies for these temporary inconveniences.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

GB
1 review
2 helpful votes
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Scam
August 16, 2022

Waste of money, doesn't do what it supposed to, just been reading another complaints and I'm surprised this company still exists and are able to scam more people, avoid at any cost. I wish I read the comments before the purchase.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!

Please accept our sincere apologies for these temporary inconveniences.

Please provide me with your customer ID so that i can check it further and offer an alternative for you.

Looking forward to hearing from you.

GB
1 review
0 helpful votes
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Briana Molligan
July 16, 2022

Briana was very helpful and attentive whilst walking me through this quite lengthy process of installing Any Tran app. She communicated well via live chat and answered all of my questions. Thanks a lot!

Date of experience: July 16, 2022
Massachusetts
1 review
6 helpful votes
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DO NOT RECOMMEND
August 15, 2022

I paid for this service a few months ago. Half of the stuff didn't work (couldn't view Facebook activity or messages, couldn't view Snapchat or Instagram.) I decided to renew it and try reinstalling to see if that worked. I paid my subscription and was never able to log into the account. I called multiple times per day and get hung up on after 5 minutes of being on hold. They won't answer calls, emails or refund me my money. This is an awful service and I would not recommend it.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.

Thank you for your understanding and patience!

Canada
1 review
0 helpful votes
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Briana Molligan was awesome!
July 15, 2022

Briana Molligan was very patient with me as I was navigating and learning about mSpy.
She was prompt and helpful in solving my issues.

Date of experience: July 15, 2022
Virginia
1 review
0 helpful votes
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Briana Molligan
July 15, 2022

My experience with Briana was one of a kind. She was prompt, kind, and very informative. I would recommend this product just because Briana works for them, I promise you won't regret it!

Date of experience: July 15, 2022
GB
1 review
0 helpful votes
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Fast and handy tech support
July 13, 2022

Thanks for your help Michael Bloomberg. I've been having trouble with updates and so forth but been sent easy to follow instructions to resolve my issues.

Date of experience: July 13, 2022
Brazil
1 review
0 helpful votes
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Briana
July 12, 2022

Excelente atendimento, estou muito satisfeito com o suporte da Briana!

Date of experience: July 11, 2022
New Jersey
1 review
0 helpful votes
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Briana
July 10, 2022

Briana was very patient and helpful with me to set up my devices. Everything worked out great and I appreciate her expertise and skills.

Date of experience: July 10, 2022
Washington
1 review
0 helpful votes
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Briana
July 10, 2022

I would like to give more that 5 stars for Briana's customer service and help. I, unfortunately, am not very computer literate. Briana was so patient and persistent in her help. She did an amazing job helping me set up my account at a time when my my relationship with my teen is at jeopardy. I greatly appreciate the help and care Briana gave me.

Date of experience: July 10, 2022
Tennessee
1 review
0 helpful votes
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Worst Customer Service and absent of a valid return policy - expect that if you buy it and it doesn't work or you do not use the product they will not refund you your money. There is no trial period — you buy it you own it. Buyer beware!

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for contacting us!

Please accept our sincere apologies for these temporary inconveniences.

With reference to your current review, we will appreciate it if you could provide us with more specific information on your request as the letter was not clear to us. In this case, we will be able to find out the proper solution for your issue.

Looking forward to hearing from you!

Illinois
1 review
0 helpful votes
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I needed to install some software and was completely lost but Brianna Hepl and did it for me truly a life saver

Date of experience: July 9, 2022