Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of mSpy

mSpy

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
See all photos
How would you rate mSpy?
grey stargrey stargrey stargrey stargrey star

mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 14 days

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Laura T.
Unfollow Laura T.
Share Review
Report Review

Excelente soporte técnico por parte de Briana Molligan

Date of experience: November 27, 2022
Ohio
1 review
0 helpful votes
Follow Melissa I.
Unfollow Melissa I.
Share Review
Report Review

Needed help setting up.
November 27, 2022

Customer service was very helpful to get the software up and running. Special thanks to briana molligan for helping me through each step!

Date of experience: November 27, 2022
Virginia
1 review
0 helpful votes
Follow Jae S.
Unfollow Jae S.
Share Review
Report Review

This company is really a terrible company. Their website is misleading iOS users and their "compatibility list" is hard to find on their website. Website seems to tout all features work for Android as well as iOS. IT IS NOT TRUE. When I asked for a refund, they emailed back saying they could not proceed with the refund because it contradicts mSpy Refund Policy. This is a very shady company. For iOS Users, before you buy, check http://www.mspy.com/compatibility.html. Company will NOT refund your money for a worthless product.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2022
Sergey V. mSpy Rep
over a year old

Hello,

Your recent mSpy order has been refunded to the source of payment (your card)

Indiana
1 review
0 helpful votes
Follow Kevin Q.
Unfollow Kevin Q.
Share Review
Report Review

Briana
November 19, 2022

Brianna Molligen actually got through…
Brianna Molligen actually got through the entire installation. I am thankful because this is the 4th time that we have tried.

Date of experience: November 19, 2022
France
1 review
0 helpful votes
Follow Geromine L.
Unfollow Geromine L.
Share Review
Report Review

Parfait
November 18, 2022

Très bien super réactivité très pro
La 1 ère a avoir réussi à résoudre mon problème
Bravo a Briana Molligan

Date of experience: November 18, 2022
Argentina
1 review
0 helpful votes
Follow Sole J.
Unfollow Sole J.
Share Review
Report Review

Necesitaba soporte técnico urgente. Y fue muy atenta y cordial.

Date of experience: November 8, 2022
Belgium
1 review
0 helpful votes
Follow Damien T.
Unfollow Damien T.
Share Review
Report Review

Un proffesionelle
November 9, 2022

Super ravi du service il a pris beaucoup de temps pour moi je suis ravi
Merci

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
Follow Maria F.
Unfollow Maria F.
Share Review
Report Review

Still learning all the features
November 8, 2022

I am still learning all the features but when I ran into an issue getting my kids iPhone to sync up Briana Molligan was huge help. Thanks for the patience :)

Date of experience: November 8, 2022
Spain
1 review
0 helpful votes
Follow Ruben G.
Unfollow Ruben G.
Share Review
Report Review

Forget be refunded for any reason
December 8, 2022

Is funny a company making his own rules doesnt even matters the rest of the world rights, this company is a scam completely, they live for stealing clients money...

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

Tennessee
1 review
0 helpful votes
Follow Donald U.
Unfollow Donald U.
Share Review
Report Review

Install Help on Kid's Phone
November 6, 2022

We were stuck and so grateful for Briana Mulligan for helping us out. We watched on the phone as she did her magic. Thank you so much!

Date of experience: November 6, 2022
Brazil
1 review
0 helpful votes
Follow Adrian I.
Unfollow Adrian I.
Share Review
Report Review

Eugene Butler
November 3, 2022

Eugene Butler Obrigado suporte muito atencioso conosco, recomendo

Date of experience: November 3, 2022
Australia
1 review
2 helpful votes
Follow Rebecca L.
Unfollow Rebecca L.
Share Review
Report Review

Bad service
December 3, 2022

I just paid for a subscription with myspy for the first time and it is not of any use to me. It's also misleading which is why I decided to not use it. When I asked for a refund they would not give it to me after I explained that the service isn't doing what the website has advertised that it would do. They just froze my account and suggested other alternatives. I don't want any free additional months added, nor do I want to continue using myspy, I just want a refund because I won't be using it.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Australia
1 review
0 helpful votes
Follow Kitty H.
Unfollow Kitty H.
Share Review
Report Review

Customer service is second to none
November 2, 2022

Had issues installing app. Customer service was fantastic. The guided me step by step. Was complete patient. Now up and running hassle free. What more could you want!

Date of experience: November 2, 2022
California
2 reviews
5 helpful votes
Follow Theresa H.
Unfollow Theresa H.
Share Review
Report Review

Doesn't work for iPhone
December 1, 2022

I researched and read that MSPY provides texts, keylogs etc for iPhone. So I spent 140.00 for a YEAR LIKE AN IDIOT trusting the reviews and company. Come to find out you can ONLY see texts when on same internet otherwise no, it doesn't work at all. I'm a flight attendant and he travels with military so neither of us are on sane internet
I contacted the company saying I purchased this with full trust they would supply what they said they did and got the runaround tacky emails and zero help. Zero refund.

So do not believe what you read. It DOES NOT WORK for iPhone unless on same internet

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer

Thanks for contacting us!

Please accept our apologies due to the inconvenience caused by this problem

Provide us please with the following information:
- Your Customer ID.
- OR the e-mail address that you used while placing the order for purchasing mSpy.
- OR with the Order ID reference number received in the payment confirmation e-mail.

As soon as we locate your account, we will do our best to assist you promptly.

Georgia
1 review
0 helpful votes
Follow Melanie T.
Unfollow Melanie T.
Share Review
Report Review

Briana Molligan was amazing! She was patient with me, and answered all my questions, even providing additional articles. I am most grateful for her help :) She truly went above and beyond! THANK YOU!

Date of experience: November 1, 2022
Michigan
1 review
0 helpful votes
Follow Judy T.
Unfollow Judy T.
Share Review
Report Review

Briana
November 1, 2022

Agent I worked with was great

Agent I worked with was great! Very helpful! Briana Molligan was the agent

Date of experience: November 1, 2022
Oregon
1 review
0 helpful votes
Follow Dennis C.
Unfollow Dennis C.
Share Review
Report Review

Mit mspy können Sie sehen
October 31, 2022

Mit mspy können Sie sehen, welche Websites sie besuchen, welche Anwendungen sie verwenden, und sogar bestimmte Inhalte blockieren, die Sie für unangemessen halten. Darüber hinaus kann mspy Ihnen Benachrichtigungen senden, wenn Ihr Kind versucht, auf etwas zuzugreifen, das Sie blockiert haben. Mit mspy können Sie sich darauf verlassen, dass Ihr Kind online sicher ist.

Date of experience: October 31, 2022
Virginia
1 review
0 helpful votes
Follow Karlie D.
Unfollow Karlie D.
Share Review
Report Review

Mspy
October 31, 2022

Con mspy, puede ver qué sitios web están visitando, qué aplicaciones están usando e incluso bloquear cierto contenido que considere inapropiado. Además, mspy puede enviarle notificaciones si su hijo intenta acceder a algo que ha bloqueado. Con mspy, puede tener la tranquilidad de saber que su hijo está seguro en línea.

Date of experience: October 31, 2022
Ohio
1 review
2 helpful votes
Follow Ayana N.
Unfollow Ayana N.
Share Review
Report Review

MSPY
October 31, 2022

This simple yet powerful application allows you to monitor your child's activity on the internet and provides tools to help keep them safe. With mspy, you can see what websites they are visiting, what applications they are using, and even block certain content that you feel is inappropriate. Additionally, mspy can send you notifications if your child attempts to access something that you have blocked. With mspy, you can have peace of mind knowing that your child is safe online.

Date of experience: October 31, 2022
Virginia
1 review
0 helpful votes
Follow Evelyn P.
Unfollow Evelyn P.
Share Review
Report Review

Mspy is the perfect tool for parents who want to keep their children safe online. With mspy, you can monitor your child's online activity, see what websites they are visiting, and even view their chat messages. Mspy is totally undetectable, so your child will never know you're monitoring them. And with its user-friendly interface, mspy is easy to use for even the most tech-savvy parents.

Date of experience: October 31, 2022